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Customer Service, Administrative, Accounting, Office Management

Location:
Tulsa, Oklahoma, United States
Posted:
November 27, 2018

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Resume:

Stephanie Denise Morgan

**** *. **** ******

Springdale, AR

479-***-****

ac7s41@r.postjobfree.com

PROFESSIONAL EXPERIENCE

KELCHNER CONSTRUCTION/WOOD GROUP, BENTONVILLE, AR

Project Guard for the Maple Project/new Walmart Distribution Center, July 2017 – Current

●Responsible for making security badges for all new employees.

●Check in all Employees by scanning their badges and scanning their badges when they leave.

●Responsible for Checking in all Visitors and Delivery Drivers upon entry to the project, which entails them signing a log and getting a visitor badge

UNITED PROPERTIES MANAGEMENT, INC., SPRINGDALE, AR UNITED STATES

Property Manager for Section 8 Housing at Northwest Acres Apartments, Sep 2013 –July 31, 2016

●Hold responsibility of all property business.

●Rent and Security Deposit Collections & Deposits

●Accounts Receivables record keeping and oversight of payment agreements

●Application processing with proper processing and documentation for housing

●Waiting List management

●Recertification needs in reference to interim and annual recertification with proper documentation and correct filing procedure

●Oversight of make readies and preparation of move in schedule

●Ordering of maintenance supplies and inventory lists

●Bid processing as set in criteria

●Apartment inspections

●Resolution of tenant conflicts including insuring all lease, house rules and regulations are adhered to by residents

●Insure all files are kept in compliance with program requirements

●Compliance of all Daily, Weekly, and Monthly reports

●Submission of Payroll every other Monday

●Oversight of all site employees

AJILON STAFFING, OVERLAND PARK, KS UNITED STATES

Warranty Coordinator for Digital Ally, Inc., Sep 2012 - Jan 2013

• Responsible for maintaining accurate warranty information on Digital Ally's products.

• Responsible for reviewing warranty information to determine if the damaged/broken product was under warranty.

• Once warranty status had been determined, I was responsible for contacting the customer by electronic

communication to facilitate repair or replacement of the product.

• Responsible for Collection of product to be returned to our facility, or payment of the product from the client.

• I worked closely with Sales and Marketing, Shipping, and Accounting in implementing Excellent Customer Service.

SPRINGWOODS BEHAVIORAL HEALTH, FAYETTEVILLE, AR UNITED STATES

Receptionist/Data Entry Clerk, Sep 2011 - Mar 2012

• Answered all incoming calls to Springwoods Behavioral Health and directed to correct department.

• Responsible for checking in all visitors for Patient Visitation, checking in Vendors and all other parties entering the hospital.

• Responsible for tracking Purchase Orders and entering Risk Management information.

WAL-MART STORES, INC., BENTONVILLE, AR UNITED STATES

Wal-Mart Temporary Associate, May 2010 - Feb 2011

• Worked in the Financial Services Department. Responsible for approving, paying, and making corrections to Purchase Orders. This was during their conversion from J.D. Edwards to SAP.

• Worked in the New Store Real Estate Department sorting and scanning a backlog of construction contracts into the system. During this time, I completed the task until there was no longer a backlog.

MERITAIN HEALTH, INC., SALT LAKE CITY, UT UNITED STATES

Customer Service Specialist, May 2008 - May 2010

• Customer Service Representative for Third Party Administrator.

• Responsible for answering incoming member and provider calls relating to Health benefits, Dental and Vision Benefits, Flexible Spending Accounts, COBRA, and Health Reimbursement Accounts.

• Follow up on any calls needing additional research and maintenance.

• Responsible for maintaining accurate records and recording phone calls accurately and in great detail.

• Pricing of medical and dental claims for the First Health network.

EDUCATION

NORTHWEST TECHNICAL SCHOOL, SPRINGDALE, AR UNITED STATES

Computer Information Systems Certification

WOODLAWN HIGH SCHOOL, SHREVEPORT, LA UNITED STATES

High school graduate

ADDITIONAL SKI LLS

• Proficient in Microsoft Office Suite

• Proficient in Onesite

• Purchasing

• Payroll and Accounting

• Excellent Customer Service Skills with Strong Attention to Detail

• Medical, General Liability, and Workers' Compensation Insurance knowledge



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