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Data Entry Customer Service

Location:
Mississauga, Ontario, Canada
Posted:
November 27, 2018

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Resume:

Jasminder Rawal ac7s2v@r.postjobfree.com

*** **** ***** *********** 647-***-****

Professional Summary

Organized and efficient with Data entry, data organization, proofreading and word processing. Accomplished at transposing large data with accuracy and speed. Highly organized and detail- oriented. Qualified Data Entry committed to data integrity and accurate processing

Skills:

Typing and word processing

Data-base management

Accurate and detailed

Proof-reading

Excel formatting with VLOOKUP formulas

Professional and mature

Maintaining confidentiality

Independent worker

Filing

Excellent communication

Work Experience:

Team member- Front End Cashier / Customer services 2015- Onwards

Walmart-Toronto, Canada

Greet customers and provide with information regarding deal of the week & special offers

Assisted customers with product selection and queries

Respond to customer complaints and resolve their queries

Perform the duties of customer service representative when required

Managed backroom, back stock, in stock, stock updating.

Active member to provide feedback on process improvement and customer satisfaction

Data Entry Specialist: 2011- 2014

JASTech System Pvt Limited- INDIA

Collected, recorded, and processed customer orders received from sales department

Analysed customer orders to identify errors and omissions, taking appropriate action to verify and retrieve critical account data

Generated weekly customized sales reports to detail product and sales team performance

Independently manage data entry functions for 4 departments with ~500 clients

Accurately input new client contact and payment information, and deactivate and archive inactivated accounts

Gather monthly client feedback survey results, record data into database, and create detailed reports to illustrate trends, projections, and successes

Established method to consolidate client data from multiple sources and eliminate duplicate data to streamline processes and increase departmental efficiencies

Manage and code incoming electronic documents

Math teacher and Center Head : 2004 – 2010 SRM Academy and Tutorials, INDIA

Acknowledged by parents and peers for an outstanding ability to instill motivation in students in all subjects, with particular emphasis on mathematical knowledge

Instrumental in preparing Grade 6-8 students for fast tracking, preparing for the high school examinations, working judiciously to optimize their learning

Review students’ reports, take recommendations and implement into curriculum.

Provide parents with bi-weekly progress updates, report issues and share successes.

Co-conceived and facilitated the Academy auditions and subsequent talent show, allowing students to perform for their peers.

Education:

Bachelor of Education (B.Ed) India

Post Graduate Diploma in Computer Applications India

Hobbies: Social volunteer, listening music, painting, cooking and traveling



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