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Office Manager

Calgary, Alberta, Canada
November 27, 2018

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*** ********** **** *********, *******, AB T2Y 4W4

Cell: 403-***-**** –


A highly equipped administrative professional with over 18 years of progressive experience in corporate office management. Well versed in performing a variety of administrative and management duties which require a range of knowledge and skills of organizational procedures and policies; directing and resolving financial and administrative problems and inquiries; composing, editing, and proofreading correspondence and reports, and preparing a range of financial and administrative documents. A committed team player with strong organizational and interpersonal skills, who relishes challenge and thrives in a fluid, changing environment.


Comprehensive knowledge of office, operations and accounting principles and procedures including,

Account Receivable

Accounts Payable

Accrued Liabilities Reconciliation

Business Operations

Software Proficiency in all Windows Operating Systems, Microsoft Word, Excel, and PowerPoint

Highly competent in internet research

Effective at gathering and analyzing statistical data and generating reports

Strong ability to communicate effectively, both orally and in writing

Telephone skills

Excellent ability to make financial and administrative/procedural decisions and solve problems

Motivated with excellent time management skills as well as multi-tasking capabilities


09/2011 to Current Office Manager/Executive Administration

SynOil Fluids Inc. - Calgary, Alberta

Overseeing general office operations

Management of over 100 employees

Liaise with CEO and shareholders

Ensure security, integrity and confidentiality of data

Responsible for reduced overhead by taking on more responsibility with creative and administrative projects

Organize events and travel/hotels for employees and executives

Answering inquiries and address, resolve or escalated issues to management personnel to ensure client and employee satisfaction

Monitoring of premise security, screen visitors, update logs and issue passes

Manage all cell phone purchasing and plans for the company

Coordinate with IT department on all office equipment

Assist in the onboarding process for new hires, including phones, email setup, computers, etc.

Manage relationships with vendors, service providers and landlord

Plan and execute all aspects of office headquarter move

Create Job Fluid Movement Packages for the Operations Department

Inputting of invoices for the finance department in to ADP and Cortex

Management of the company trucks, licensing, mileage reporting and Element Fleet gas cards

Coordinate with Health and Safety Manager over head office and field procedures, updating SOP’s and MSDS’s when needed

04/2011 to 09/2011 Receptionist

SynOil Fluids Inc. – Sylvan Lake, Alberta

Greeted customers and visitors in-person and via telephone calls

Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking

Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction

Monitored and screened visitors to verify accessibility to inter-office personnel

Kept reception area clean and neat to give visitors a positive impression of the company

Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping

Prepared packages for shipment, pickup or courier delivery to customers

Drafted biweekly truck/log sheets for employees

Provided clerical support to company employees, including copying, faxing and file management

Organized the monthly Health and Safety meetings and recording the minuets for head office

06/2009 to 02/2011 Casual Administration Assistant

London District Catholic School Board – London, Ontario

Provided secretarial and clerical duties such as – typing, filing, and photocopying, faxing, and taking messages

Provided reception duties by receiving all in-coming telephone calls, in-person visits and directing calls appropriately, and being aware of all employee whereabouts and requested information when an employee is not available

Maintain filing system and ensure the security of confidentiality of client files and information

Distribution of all incoming mail, opening, date-stamping, and directing appropriately

Provided accurate and efficient typing services for employees – material, letters, reports, progress notes, discharge summaries, etc.


HCC Computer Training Center, Spruce Grove, Alberta

Accredited computer program for the upgrading of computer skills including, Microcomputer Environments, Windows, Access and a variety of other applications.

Blackburn Technical College, Blackburn, England

Completed comprehensive secretarial program. Studies concentrated on all aspects of administrative duties including clerical work, calendar management, typing, dictation and phone etiquette skills.

Witton Park High School, Blackburn, England

Completed High School with five A levels.

References available upon request

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