J A SMINA ARNAUTOVIC

Nationality: Croatian

Mobile: +387*********

Email: ac7s14@r.postjobfree.com

PERSONAL SUMMARY

Proactive individual with over 7 years of progressive experience. My Middle East experience and regional exposure while working for the retail industry ensured that I developed the ability to form fast and strong relationships with all kind of clients and staff members regardless of their nationalities and cultural backgrounds.

On the other hand my knowledge gained whilst working for CEO’s and senior management across a multi-facetted cultural business back drop will allow me to bring an alternative approach and fresh ideas to any organization while ensuring that I bring cultural understanding. I also have always been successful in working with CEO’s, Directors and Managers across ensuring timelines, company objectives are met. Finally I’m looking for a career change in a new and challenging environment. Where I can apply my skills to achieve the best results. PROFESSIONAL EXPERIENCE

P E R F E C T

A C C E S S

Dubai, UAE

04/2015 – 12/2017

PERSONAL ASSISTANT TO THE C EO / OFFICE

MANAGER

Perfect Access is subsidiary of the consultant group CONIN in Dubai, UAE. The company was established to support investors with specialized and standardized tools of economic and financial services. As a PA to the CEO my duties included

• Acting as a first point of contact: dealing with correspondence, phone calls and visitors.

• Managing diaries and organising meetings and appointments, often controlling access to the manager/executive

• Booking and arranging travel, transport and accommodation

• Organising events and conferences

• Reminding the CEO of important tasks and deadlines

• Typing, compiling and preparing reports, presentations and correspondence

• Managing databases and filing systems

• Implementing and maintaining procedures/administrative systems

• Liaising with staff, suppliers and clients

• Collating and filing expenses

• Miscellaneous tasks to support their manager, which will vary according to the sector and to the manager’s remit, eg completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research.

While as an office manager I was responsible of:

• Maintaining office services by organizing office operations and procedures; preparing and controlling correspondence; maintaining a filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

• Providing historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

• Maintaining office policies, standards and procedures; measuring results against standards; making necessary adjustments.

• Keeping management informed.

• Contributing to team effort by accomplishing related results as needed.

Z A RA

Dubai, UAE

05/2012 – 03/2015

SALES REPRESENTATIVE

Zara is one of the largest Global fashion companies. With store on seven continents ensuring the customer is at the heart of unique business model, which includes design, production, distribution and sales through our extensive retail network.

As a sales Rep in the store my store duties included:

• Welcomes customers by greeting them; offering them assistance.

• Directs customers by escorting them to racks and counters; suggesting items.

• Advises customers by providing information on products.

• Helps customer make selections by building customer confidence; offering suggestions and opinions.

• Documents sale by creating or updating customer profile records.

• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.

• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

• Contributes to team effort by accomplishing related results as needed.

• Arrange and replenish shop shelves on continuous basis. D E CO HOME

Bosnia and

Herzegovina

03/2010 – 02/2012

PERSONAL ASSISTANT

Deco Home is a luxury brand in the custom and readymade home furnishings marketplace. We offer furniture, window treatments, lighting, textiles and accessories.

As a PA to the GM, my duties included:

• Acting as a first point of contact: dealing with correspondence, phone calls and visitors.

• Managing diaries and organising meetings and appointments, often controlling access to the manager/executive

• Booking and arranging travel, transport and accommodation

• Organising events and conferences

• Reminding the CEO of important tasks and deadlines

• Typing, compiling and preparing reports, presentations and correspondence

• Managing databases and filing systems

• Implementing and maintaining procedures/administrative systems

• Liaising with staff, suppliers and clients

• Collating and filing expenses.

• Miscellaneous tasks to support their manager, which will vary according to the sector and to the manager’s remit, eg completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research.

E DUCATION

L A NGUAGES

Bachelor Degree in Business and Management, 2012. Faculty of Management and Business Economics, Bosnia and Herzegovina. Diploma in Business Studies, 2004. Institute of Commercial Management

(ICM), Bosnia and Herzegovina.

Bosnian, Croatian, and Serbian - Mother tongue.

English – Excellent Command.

C OMPUTER

S K I L L S

Microsoft Office (Word, Excel, PowerPoint)

Data Entry

I NTERESTS Travelling, Socializing with friends, Passion for fashion, History.

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