Lauren Metzler
201-***-**** **********@*****.*** 3085 Fountainview Ave, Concord, NC 28027
Summary
To obtain a full time, long term position with your company where I can utilize my skills.
Summary of Qualifications
Schedule new patients and established patients for office visits and procedures.
Checking the physicians schedule to ensure office visits and procedures are scheduled according to the physician preference and insurance coverage.
Answering a high volume of incoming calls and communicating detailed information to the physician, insurance company, and inter-department personal.
Extensive knowledge of medical terminology.
Verify patient's insurance and update patient's demographic information.
Obtain authorization for office visits, medical testing, and medication.
Explain in detail patients' insurance coverage and any out-of-pocket responsibilities the patient may be responsible for.
Software
EPIC
Greenway Primesuite
Nextgen
XERO Radiology
Microsoft Word
Microsoft Excel
Microsoft Outlook
Experience
Patient Representative/Scheduler, Charlotte Gastroenterology and Hepatology, Huntersville, NC
2015-2018
Medical Receptionist/Scheduler, Hackensack Neurology Group, Hackensack NJ
2004-2015
Patient Representative/Scheduler, SportsCare Physical Therapy, Toms River, NJ
2001-2004
Education
Lacey Township High School, Lanoka Harbor NJ
1994-1998