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Executive Assistant Customer Service

Location:
Kennesaw, Georgia, United States
Salary:
50,000/yr
Posted:
November 23, 2018

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Resume:

Brandon Flores

Executive Assistant / Personal Assistant

**** ***** ******** **

Apt 410

Kennesaw, GA 30144

773-***-****(c)

678-***-****(h)

ac7rzd@r.postjobfree.com

EXPERIENCE

● Tax Revolution Institute,Kennesaw, GA

Executive Assistant/Marketing Assistant

SEPT 2016 - APR 2018

My duties included scheduling appointments, planning travel arrangements and organizing all events and appearances for the Executive Director of Tax Revolution Institute. The Executive Director often relied on me to represent the organization at national conferences and I was also responsible for the planning of exhibits and presentations. I also handled expense reporting for the Executive Director and maintained the Marketing Department’s budget. As the Marketing Assistant, my duties included providing aid to the Marketing Director in the creation and production of all of the organization’s media, online, printed and video. For both of these executives, my services included ensuring completion of both professional tasks and personal matters in a timely and confidential manner.

● New Leaf Vapor Company,Kennesaw, GA

General Manager/Marketer

APR 2013 - DEC 2016

My duties included overseeing all retail operations, maintaining inventory levels, monitoring and submitting payroll, scheduling, interviewing and hiring of employees, and ensuring a high level of satisfactory customer service. During my time at New Leaf, upper management saw fit for me to manage a total of 3 different stores, each of which were new brick and mortar locations, because of the success of the stores where I had previously managed. During this time, I brokered a sponsorship deal between Cox Radio and New Leaf Vapor Company to sponsor The Big Ticket and First Coast Music Fest in 2014, two major music festivals, for the means of corporate promotion. This sponsorship package helped New Leaf Vapor Company grow from an upstart company to the largest and most successful electronic cigarette company in the region in under one year. Because of my marketing successes, the owner asked me to relocate to Kennesaw, GA to manage and promote the company’s newest location in November 2015. I helped New Leaf Vapor Company expand into the Atlanta market, which I gladly did until my departure in December 2016.

● LaQuinta Inn and Suites,Kennesaw, GA

Overnight Desk Clerk

NOV 2015 - SEPT 2016

My duties included answering incoming calls and customer service for hotel guests during the late night/early morning hours. I was responsible for cleaning all the the common areas of the hotel every shift as well as performing the night audit and closing out the day of business via the payroll and reporting online system. I also handled preparing the lobby area for breakfast and ensuring all early morning deliveries were handled prior to the end of my shift. This was a second job for me as I was managing New Leaf Vapor Company as a full time manager at the same time. As the Overnight Desk Clerk at LaQuinta, I also worked no less than 40 hours a week. SKILLS

Management, Administrative,

and Clerical skills

Experienced Executive

Assistant

Skilled with Microsoft/Google

Suites

Excellent managing

appointments and calendars

Experienced Travel Planner

Willing to travel

Experienced with expense

reports

Strong background in

Management and Marketing

Highly organized

Great communication skills

Can work individually or in a

team setting

Experienced working for

multiple executives

Military trained (DD 214

available upon request)

References available (Upon

request)

● Orange Garden Productions,Jacksonville, FL

Event Promoter

JUNE 2010 - DEC 2016 (CONTRACT)

I planned the marketing and promotion campaigns associated with contracted entertainment events. I was solely responsible for creating and delivering physical promotions for Welcome To Rockville and Big Ticket concert tours, as well as local entertainment events. My duties included choosing locations and targets for promotion, and on occasion, handling on-site tour manager and artist relations. The professional relationships established at Orange Garden helped me with marketing for New Leaf Vapor Company.

● City of Jacksonville Beach,Jacksonville Beach, FL Heavy Equipment Operator

JAN 2003 - JUN 2010

As Heavy Equipment Operator for the City of Jacksonville Beach (COJB), I supervised and managed work crews while operating and maintaining all heavy equipment owned or rented by the COJB. In addition to my duties as Heavy Equipment Operator, I was appointed to the OSHA Safety Committee, a group that ensures municipal compliance with federal workplace standards, and I was appointed as a manager with the FEMA Disaster Relief Oversight Team, a group that ensures careful compliance is documented and reported to the federal government regarding disaster relief. I was also the COJB Class B CDL driving trainer.

● United States Army,Ft. Stewart, GA

Signal Systems Support Specialist (31U)

JAN 2000 - SEPT 2001

Provided communications support for 3/69 Armor Mechanized Infantry Unit with the 3rd Infantry Division, reporting directly to the company commander. I was awarded an Honorable Discharge prior to completing my enlistment.

EDUCATION

US Army Signal School, Ft. Gordon, GA 31U Certification MAR 2000 - AUG 2000

Trained in military communications prior to being stationed with 3/69 AR in Ft. Stewart, GA. Miles College, Fairfield, AL

AUG 1998 - NOV 1999

Left before completing undergraduate studies.

Lane Technical H.S., Chicago, IL Diploma

AUG 1996 - JUN 1998



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