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Service Microsoft Office

Location:
Amman, Amman Governorate, Jordan
Posted:
November 23, 2018

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PERSONAL INFORMATION Fayez Hammad

Marj AlHamam, 00962 Amman (Jordan)

+962*********

ac7rw8@r.postjobfree.com

Sex Male Date of birth 29 Apr 1995 Nationality Jordan PERSONAL STATEMENT An enthusiastic professional individual who is seeking a new challenging career after many years of being in Hospitality Sector. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career. I am keen to build upon my knowledge and continue to learn. As a self-motivated individual. WORK EXPERIENCE

Feb 2016–Present Order Taker

The Boulevard Arjaan By Rotana, Amman (Jordan)

Takes the daily inventory of food supplies and guest supplies to ensure availability.

Responsible for answering all telephone calls and prioritizing said calls.

Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.

Coordinate with Room Service Waiter/ Waitress, Captains & Minibar Attendant. Dec 2014–Feb 2016 Waiter

The Boulevard Arjaan By Rotana, Amman (Jordan)

Set tables, trays according to type of food ordered based on hotel service standards.

Performs opening and closing procedures established for the department.

Accurately records, pre-checks and picks-up all food and beverage orders.

Check in with guests to ensure satisfaction with each food course and/or beverages.

Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.

Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.

Present physical and accurate check to guest and complete the payment process. EDUCATION AND TRAINING

Sep 2013–Jun 2014 High School, Information Technology Bara' Ben Malek, Amman (Jordan)

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PERSONAL SKILLS

Mother tongue(s) Arabic

Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English V.Good V.Good Good Good Good

Communication skills Good Communication skills gained through my past experience Organisational / managerial skills Leadership.

Good Team-leading skills gained by my past experience.

Multitasking

Strong interpersonal skills.

Awareness of achievements, abilities, values & weaknesses & what you want out of life.

Demonstrated ability to work independently.

Demonstrated problem solving skills/ability to learn new things quickly.

Demonstrated ability to work under pressure/in a fast paced, deadline-driven environment.

Strong written and oral communication skills.

Job-related skills Good command on Microsoft Office Driving licence Expiry Date March-2025

ADDITIONAL INFORMATION

References Available on request.



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