Medical Assistant Customer Service

Ashley Allen

Email: *********@*******.*** Phone: 662-***-**** Address: 3840 S Advantage Way Dr #204 PROFESSIONAL EXPERIENCE

BioLife Plasma Services LLC. - Memphis, TN June 2018 to Current Medical Historian/ Receptionist

• Access donor files and medical history records

• Perform physicals on donors

• Evaluate and perform vitals check both with automated devices ad manually.

• Draw and test blood samples for hematocrit and protein levels.

• Efficiently function medical equipment including but not limited to Safepettes, Refractometers, HemataStat, and Welch Allyn devices.

• Greet donors, answer, hold, and transfer calls.

• Set, reschedule, and cancel appointment times.

• Issue funds onto donors' personal prepaid cards.

• Chart and file records of new donors and existing.

• Alphabetically order files and charts in which includes donor sensitive information. Sprint by Absolute Wireless - Memphis, TN June 2017 to September 2018 Lead Sales Professional

• Made sure the team was successful by helping them set and achieve goals.

• Promoted products, signed customers up for services, and reviewed contracts.

• Analyzed pricing, set appointments, and following up with the customers.

• Filled paperwork, set planograms, repaired phones, and network issues.

• Learned new technology.

• Used paper scanners, Microsoft products, filed papers, organized customer’s paperwork, faxed documents, and made bank deposits.

• Entered customer’s information including demographics and insurance claims. Platinum International - Memphis, TN June 2016 to November 2017 Lead Sales Professional

• Sold products in person and over the phone while showing excellent customer service also including advertising and marketing.

• Performed office duties including running errands and planning and leading weekly meetings.

• Calculated bills and sent out quotes to customers.

• Used Microsoft Word and Excel daily to track sales. Nike - Memphis, TN June 2016 to June 2017

Inventory Clerk/Material Handler

• Counted, recorded, and received merchandise, and processed orders in an efficient and timely fashion.

• Inspected products and orders for any damages.

• Filed, recorded, analyzed, and inputted data into Microsoft offices and excel. Kroger - Memphis, TN October 2016 to June 2016

Cashier Supervisor

• Made sure all cashier employees were up to date on training and store policies.

• Greeted customers with a warm smile making sure they have a safe and fast paced checkout experience.

Denny’s Diner - Greenville, MS January 2016 to June 2016 Server/Cashier/Hostess

• Greeted customer at the door, took orders via memory, prepared, and serve meals efficiently.

• Made sure the customer had everything needed to make their experience a great one. EDUCATION

American National College - Bartlett, TN

Registered Medical Assistant (Certificate) June 2018 to May 2019 CPR Certified October 2018

Microsoft Office Course September 2018

Greenville High School - Greenville, MS August 2012 to May 2016 High School Diploma

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