Bahareh Meimandi
ac7rqf@r.postjobfree.com
Fort Worth, TX 76036
Summary of Skills
Effective and Efficient in assigned tasks
Experienced in working as an individual or team in a diverse and high-paced environment
Meets deadlines in a timely manner and follows-through with little to no guidance
EDUCATION
BS in Accounting and Finance, The University of Texas at Arlington, TX 2018 to present
Associate Degree in Accounting and Business Administration, CA 2013 to 2016
GPA: 4.0
Professional Experiences
First Convenience Bank, Crowley, TX May 2017 to present
Branch Supervisor
Provide exceptional customer service including efficient and accurate transaction processing
Resolve customer related issues and complaints
Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
Provide additional products including Cashier’s Checks, Personal Money Orders, and cash advances
Conduct branch audits monthly to ensure all procedures are being followed in ordinance of bank policies
Determine the banks monthly goals, working towards them and assessing whether their goals are met
Schedule employees and approving employee timecards
Meet with customers and resolving any problems or complaints
Provide training, coaching, development and motivation for bank personnel
Manage and supervises department employees; responsible for day-to-day supervision and leadership
Jackson Hewitt Tax Service (Arlington, TX) Jan. 2017 to Apr. 2017
Tax Preparer for
Keeping up-to-date with changing tax laws, regulations, and forms
Accurately calculating and complete all related tax forms in accordance with policies and in strict compliance with legislation and regulations
Take incoming calls from clients to answer tax questions and set up tax preparation appointments
Assisting with general office support (filing, mailing, supplies order, etc.)
Ensure the confidentiality of each client by following all company procedures regarding information handling
Working to achieve and exceed established goals for myself and the office
Nordstrom Rack (Roseville, CA) Feb. 2014 to Oct. 2016
Customer Service Representative
Exceeding productivity goals, resolving 15% more customer complaints than peers
Collecting payments by accepting cash, check, or charge payments from customers
Conducting monthly inventory management alongside operations team manager, achieving better-than-goal shrink results
Effectively balancing time between customer service and administrative tasks, managing to fully fulfill both roles
Maintaining a high level of accuracy in markdowns, counts, and inventories
Achieving outstanding customer service by assisting customers with merchandise and answering their questions in a polite and knowledgeable manner
Responsible for training new-hires: assigned and monitored tasks; offering constructive feedback; proposing specific ways to improve performance
COMPUTER SKILLS
Proficient in Microsoft Word, PowerPoint, Microsoft Excel and Outlook
Experienced with QuickBooks Pro