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Customer Service Legal Assistant

Location:
Calgary, Alberta, Canada
Posted:
November 22, 2018

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Resume:

Sandy Cassidy

Calgary, Alberta • 403-***-**** • ac7rpq@r.postjobfree.com

CUSTOMER SERVICE SPECIALIST

Dynamic Customer Service Specialist with Strong Research and Administrative Skills

Highly-versatile professional offering more than thirty years of comprehensive customer service and administrative experience in a variety of fast-paced environments. Brings proven experience with office facilitation and sales. A goal-oriented individual that is currently pursuing a Legal Assistant Certificate and is seeking to make a valuable part-time contribution to your organization. Provides excellent interpersonal skills, a dedicated work ethic, and thrives both independently and when working with a team.

Core Skills Include:

Customer Service Research and Analysis Administrative and Organizational Skills Community Engagement Scheduling Written and Verbal Communication Colleague Relations Sales and Marketing MS Office Suite Conflict Resolution Multitasking

EDUCATION

Legal Assistant Certificate

CDI College Currently Enrolled

Civil Litigation

Legal Research and Writing

Tort Law

Family Law

Corporate Law

Real Estate Law

Commercial Law

Wills and Estates

Legal Office Procedures

Computer Applications Specialist

Toronto School of Business Mar. 2000 – Aug. 2000

Fundamentals of Computers

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

ac7rpq@r.postjobfree.com

403-***-****

WORK EXPERIENCE

Delivery Person Flyer Force Aug. 2014 – May 2016

Provided excellent customer service to over 900 customers twice weekly

Kept focused and organized in order to reach as many people/houses as possible to market a wider area

Was expected to have an in depth knowledge of the information provided in the flyers and be a point of information for people with queries

General Contractor/ Merchandizer Self Employed Feb. 2010 – May 2013

Contracted services to many retail outlets including Brofort Contracting, Apollo Merchandising, Global Retail Advantage, and Spar

Provided merchandizing services to companies such as Lowes, Staples, Shoppers Drug Mart, and Canadian Tire

Stocked new stores

Take inventory and order necessary stock and or supplies

Clear shelves and displays to reassemble according to the new plan

Office Manager Quality Driving School Nov. 2008 – Feb. 2010

Provided a welcoming, friendly atmosphere for clients while booking them in for their lessons and driving tests

Utilized excellent conflict resolution skills to resolve promptly and professionally

Performed filing and bookkeeping for the company

Was responsible for electronic payroll as well as bank reconciliation

Coordinated scheduling for the drivers

NON-PROFIT VOLLUNTEER EXPERIENCE

Breakfast Club Leader for Armour Hights Elementary School

Bought and prepared food for approximately 100 children a day while staying within budget restraints 1997 – 2000

Volunteer Porter/Anson House home for the aged

Transported residents to their baths and hair appointments 2000



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