CAROL SAINI

**** ****** ********

Mississauga ON L5A 4A1

905-***-**** (h) 647-***-**** (c)

Email: ac7rpn@r.postjobfree.com

Objective: Career in an Administrative role

My experiences make me a professional in my field

managing a wide variety of responsibilities in different areas of an organization

administrative/reception/clerical/A/R - A/P /HR/ Projects and some operational tasks

working in many industries and with a diverse staff makes me resourceful and versatile

Sharing knowledge with colleagues and assisting with new hire orientation and set up

Able to improve organizational / team processes

Working in large organizations, such as:

insurance brokerage, government, telecommunication, IT professional consulting,

transportation – in fast-paced environments makes me able to anticipate workflow

Supporting senior management/executives with all support functions

I enjoy assisting, contributing and participating in social events

Performing as a positive support for all areas within the company/organization

always striving for resolution and timely delivery of tasks

Advanced communication and computer skills to provide

top-level customer service -internally or clients

Accomplishment: Creating templates when required for correspondence

and have a consistent method of delivery for staff and clients

I am a Recycler, Re-user and Re-newer in my work environment

Accomplishment: setup of an organic waste management container program

Managing and requesting various waste types to be recycled – printer cartridges, organic .

Co-ordinating company events and activities

Hobbies:

Volunteering at

community projects such litter collection in a neighbourhood, senior home visits,

as well as reading for blind professionals.

Enjoy walking, hiking, biking, glass beading, ping pong, volleyball

being a member of a book club and hiking club

Personal Accomplishment: Climbed the CN Tower – twice - for United Way and World Wildlife

QUALIFICATIONS

Believe in Integrity, open communication, accountability, client focus, flexibility, adaptability and contributing team spirit;

I am a confident, reliable, responsible, versatile and resourceful professional with a strong initiative and work ethic -enjoy service-oriented environments;

Overseeing 2 staffers in Word Processing Centre, tracking work assignments, balancing allocation of assignments, ensuring work completed as accurate, timely and consistent with quality standards and approved templates, scheduling time off, providing required training;

Advanced in MS Office suite – Word, PowerPoint, Excel, & Outlook, as well as SharePoint, Lotus Notes, Visio, Adobe Acrobat and Co. database and spreadsheet updates;

Handling any logistics and venues needed for Company activities / events for various teams;

Excellent communication and interpersonal skills, liaise with cross-functional areas and external clients to conduct business in an efficient manner;

Strong organization and being knowledgeable and updated in my field, a known problem-solver with efficient prioritizing to meet deadlines;

Maintaining and operating office equipment and requesting service, when needed;

Liaise with vendors and coordinate incoming business initiatives and new projects;

Facility management – moves, heating, a/c and office maintenance;

Improving cost- and time- effective methods for the organization;

Maintaining document control/archiving hard copies and updating central e-filing system;

Self-motivated to go that extra mile in achieving results.

WORK HISTORY

Office Administrator, Hub International, Toronto ON (contract) January 2018 - Present

Support various insurance /brokerage teams: Handle Accounts Receivables cheques/cash completing bank deposits, requesting bill payment authorization from Finance for Credit card/cash payable for catering for branch staff, assisting on all special projects for the executive team such as creating/editing reports and presentations, booking meeting rooms online, making orders for catering, reservation & setup of equipment for meetings, attaching any policies received to their appropriate policy accounts for confirmation of set up of account for Finance, generating policy reports weekly from broker documentation received for each account manager, servicing and maintaining office equipment and paper/toners, reception relief, backup for all administrative staff in their absence, and handling all e-faxes for distribution to staff.

Administrative Assistant - various Ministries: Community & Social Services/Finance/Citizenship & Immigration/Public Guardian & Trustee Office/Education/Children & Youth Services, Toronto ON Sept 13, 2010 – January 2018 (contracts)

Supporting management and various team:

calendaring / scheduling meetings, providing agenda and generating reports, boardroom & equipment bookings, equipment setup and catering, servicing and maintaining office equipment and supplies, coordinating staff events, implementing office procedures, implementing company formats / templates, providing orientation / training for new staff, coordinating workstation setups, floor layout updates, account logins / shared drive access, security passes, update various contact lists, liaising with IT and HR to create/update staff documentation, monthly invoice reconciliations, tracking and assigning backup staff in admin absences, tracking assets/ equipment & keeping inventory, printer repair / maintenance with service requests, facilities requests, ordering office supplies, calling for temporary help with proper authorization, travel arrangements, maintaining kitchen, project assistance and administrative backup in absence.

Office Assistant, CIBC, e-Channels, Toronto ON Jan 2010 – Aug 2010

Supporting e-channels branch with database conversion, any internal inquiries for account follow-up, assisting with client updates, liaising with various departments such as IT, Accounting, HR for account logins and expenses and absence updates, coordinating office supplies, responding to event inquiries, research products and services for cost comparison and timely delivery, scheduling client meetings and boardrooms, arranging branch lunches, re-ordering printing supplies, general administrative and office assistance by providing backup for staff absences, and all clerical tasks.

Office Assistant, Rogers Communications, Toronto ON May 2007 – Dec 2009

Providing support to EA for VP Customer Care with administrative /office duties, such as:

Creating and generating reports and presentations for internal/external meetings

Planning office and staff moves and overseeing contractor and building services

Performing general office duties following standard company procedures

Planning and coordinating events, vendor and cost database updates, when required

Creating reports from client feedback for marketing and research database

Updating / maintaining client and internal contact lists in central administrative database

Handling / follow-ups on client inquiries and satisfactory conclusion

Senior Secretary, IBI Group, Toronto ON Mar 1999 - May 2007

Providing support to Director IT/Systems and team with client scheduling and office services

Supporting all dicta activity to Director

Arranging all travel for Director and staff

Expense reports and submissions for Director and team

Organizing orientation and training for new hires and temporary staff

Co-ordinating training material and updates in database

Implementing any new procedures/formats in administrative shared drive

Creating various correspondence such as letters, memos, reports, presentations and forms

Planning all staff events for catering, creating posters, and sending out E-invites

Maintaining central electronic document and folder access, and archives of old hard copy files offsite

Assist in reception and clerical tasks.

EDUCATION & TRAINING

CEGEP community college – Certificate – Social Sciences, Hull, PQ

George Brown College – Human Relations course certificate (part-time), Toronto, ON

Human Resources (basics) – correspondence course – certificate, Toronto, ON

MS Office Suite – advanced training at Crowntek Training Centre, Toronto, ON

INTERESTS

Volunteer work – visitor at senior home, reading for blind professionals, blood donor

Hobbies –volleyball, reading, ping-pong, tennis, pool and hiking club.

REFERENCES PROVIDED UPON REQUEST

Contact this candidate