Resume

Sign in

Customer Service Representative

Location:
Kitchener, Ontario, Canada
Posted:
November 22, 2018

Contact this candidate

Resume:

OLIVIA C SMITH CHRP

** ***** ***** **.

KITCHENER

N2E 1X9

TEL: 519-***-****

ac7rp6@r.postjobfree.com

OBJECTIVE - To secure a Human Resources position and gain greater experience in such a role.

PROFILE - Customer service representative with 12 years’ experience directly interacting with clients.

Team player with excellent communication and time management skills.

CHRP Designation

EMPLOYMENT HISTORY

Heffner Motors, Kitchener:

October 2017 – November 2018

Stock Controller

- Complete the process to stock in and track all new and pre-owned units upon arrival at the dealership

- Ensure successful completion of trades and paperwork done with other dealership with extreme accuracy

- Ensure all files on stock are up to date and accurate for sales team

Domino’s Pizza, Kitchener:

October 2003 – October 2017

Customer Service Representative / Shift Runner

- Maintain daily staff needs as required by customer volume levels

- Ensure all customer needs are met with extreme accuracy and high product quality

- Manage transactions from customers, handling cash and credit as necessary

Rexall Pharma Plus, Kitchener:

July 2011 – January 2012

Front of shop cashier

- Managed customer transactions, handling cash and credit card payments.

- Made decisions regarding customer returns /refunds.

- Managed stock levels and rearranged inventory based on given layouts.

Education:

2016 - 2017 2008 – 2011

Conestoga College – Doon Campus Kitchener, Ontario Conestoga College – Doon Campus Kitchener, Ontario

Graduated Human Resources Program Graduated as Hearing Instrument Specialist

NOTABLE ACHIEVMENTS

- 3.6 GPA in completed HR courses - 90% average in HIS core classes - 3.85 GPA overall

VOLUNTEER EXPERIENCE

Summer 2005

Youth Camp Assistant T.A.S.C. Brooklyn, New York

- Worked with high risk children in poverty stricken areas.

- Organized activities and lead worship time.

INTERESTS

- Biking

- Sports - baseball, hockey and football

- Reading

Personal Details

Full G Class Licence



Contact this candidate