EFREN REYES SANTOS JR.

Mobile # : +973-********

Email Address : ac7rjn@r.postjobfree.com

Location : Manama, Kingdom of Bahrain

Bahrain. Driver’s License

: 830768165

CERTIFICATIONS

Microsoft Certified Technology Specialist (MCTS-12145304)

Microsoft Certified Professional (MCP-12145304)

WORK EXPERIENCE

Position : Computer Technician

Date : October 13, 2016 – Present

Company : AMA International School (AMA Group of Companies)

Address : Kingdom of Bahrain

Duties and Responsibilities:

Provide hardware, software and all IT related support to the company users

Identify technical issues and implement office automation solutions

Install and configure PCs software (MAC, Windows and Linux base OS), hardware, printers, scanners, phones and other IT peripherals

Manage antivirus, firewall, VPN and other security applications

Monitor and maintain computer systems, networks (LAN/WAN), switches, hubs, access points and modems

Manage active directory, set up new user accounts, manage credentials and provide support

Monitor and maintain Campus Information System to ensure it is protected for any viruses and avoid unexpected problem

Perform weekly maintenance and back up of files and database

Repair and replace parts as when necessary

Perform personal/remote technical support to all users and on call response to any incidents and conduct training when necessary a

Manage Public Address System (PA Systems), LED Wall Screen and Sound system

Configure and monitor turnstile/RFID and ERP support system

Install and configure FACEID

Installation, cabling and configuration of CCTV cameras

Install and configure VOIP

Troubleshoot system failures or bugs and provide solutions to restore functionality

Maintain inventory of equipment and supplies in order to resolve any issues on time

Prepare and submit daily/monthly reports to immediate supervisor

Report to immediate supervisor and IT Managers in HQ-Philippines

Perform other duties as be assigned by immediate superiors

Position : Software Support Engineer/IT Support

Date : June 2012 – September 2016

Company : AMA Computer College (AMA Group of Companies)

Address : Caloocan, Philippines

Duties and responsibilities:

Provide hardware, software and all IT related support to the company users

Monitor and repair malfunction hardware such as keyboard error, mouse, disk boot failure, no access to system and others

Monitor and maintain computer systems, networks (LAN/WAN), switches, hubs, access points and modems

Manage active directory, set up new user accounts, manage credentials and provide support

Manage antivirus, firewall, VPN and other security applications

Troubleshoot system failures or bugs and provide solutions to restore functionality

Installation, cabling and configuration of CCTV cameras

Monitor and ensure Oracle Campus Portal “PSCS” is working properly

Install/configure VOIP and monitor daily ensure it is working properly

Setup and monitor VSAT

Install and configure biometrics and FACEID

Perform personal/remote technical support all company users and conduct training when

necessary

Maintain inventory of equipment and supplies in order to resolve any issues on time

Perform weekly maintenance and back up of files and database as when necessary

Perform weekly maintenance and backup Report to IT manager/superiors

Submit weekly and monthly reports

Perform other duties as may be assigned by immediate superiors

Position : Computer Laboratory Technician cum Property Custodian

Date : August 2010 – June 2012

Company : ABE International Business College (AMA Group of Companies)

Address : Caloocan, Philippines

Duties and Responsibilities:

Computer Laboratory Technician

Set up, install and configure software and drivers to all computer laboratories and offices

Maintain and repair IT equipment like routers or peripheral devices

Install well-functioning LAN/WAN and other networks and manage components

(servers, IPs etc.)

Perform regular upgrades to ensure systems remain updated

Troubleshoot system failures or bugs and provide solutions to restore functionality

Performs other duties as may be assigned by the superior from time to time

Property Custodian

Collect requisitions of supplies from departments and submit to HQ for approval

Receives and inspects the quality of delivered supplies and prepare delivery receipts

Prepare gate pass for outgoing materials

Monitor and update stock cards of supplies on hand and ensure availability

Prepare monthly stock reports of supplies such as stationaries and books

Perform annual inventory of fixed assets, tools, equipment and supplies

EDUCATIONAL BACKGROUND

College : Bachelor of Science in Information System

School : ABE International Business College, Philippines

Graduated : May 2010

SKILLS

Advance knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

Cyberoam firewall

Jacques Public Address System

Basic Cisco Configuration

Joomla website editing

LED Wall Screen Switcher

Sound System operating

IMac computer Configuration

CCTV Configuration IVMS

Google G-Suite Application (Google Form, Google Drive etc.)

Ruckus Wireless Connection

Ev3 Robotics

Computer Troubleshooting (internet connection, printer/scanner/fax setup etc.)

Photoshop

Oracle Campus Solutions

ERP Software

Basic Programming (html, C, C++, java)

Driving

SEMINARS AND TRAININGS

CISCO Boot camp

PGMA Trainings for Work Scholarship

Cyberoam Firewall

Ruckus Wireless

Kaspersky Technical Training

Google Apps for Education

Philippines Electoral System

Pre-Employment Orientation Seminar

Philippines Youth Congress in Information Technology 2008

University Theatre, UP film Institute and UP ang Bahay ng Alumni 2009 (Y4IT)

Macromedia Flash 5.0 (Start-up kit for Animation)

iMac OS

PERSONAL INFORMATION

Civil Status

:

Married

Birthday

:

July 27, 1983

Nationality

:

Filipino

Religion

:

Catholic

Passport Number

:

P3204

CPR Number

:

830768165

Bahrain. Driver’s License

:

830768165

REFERENCES

To be provided.

Contact this candidate