Ambrish Shrivastav

Senior Consultant at Capgemini ac7rj4@r.postjobfree.com

Summary

To integrate the professional qualification, skills and work experience in ITO with my personal interest and drive in the emerging concepts of ITO for a challenging and enriching journey ultimately leading to the value addition of organizational goals

Experience

Senior Consultant at Capgemini

August 2016 - Present

Performed more than 7 successful disaster recoveries in 3-4 months with data size above 250 TB

Extensively worked on EMC networker 8.1, 8.2, & 9.1

Performed Recoveries for File systems, NMDP & SQL.

Provided recommendation to the clients on how to improve their infrastructure.

Performed Capacity management and provided recommendation to the clients on what else would be required and what’s not required to improve his services with the least amount of cost involved...

Successfully updated Data domain from 5.4 to 5.5 and later to 6.0

Trained with Microsoft Azure for Cloud Computing.

Assisting as a SME to the team of 20 plus resources for day to day activities.

Guiding the team for the day to day activities in SRM, to avoid any breaches and maintain the SLA.

Project: Performed the successful upgrade of EMC Datadomain from 5.4 to 5.5

And currently in the process of upgrading the EMC Networker from 8.1 to 9.1 for the whole infrastructure.

Consultant at HCL Technologies

December 2015 - August 2016

Worked on various Backup Software’s like EMC Networker, in Heterogeneous environment. Worked on Media Libraries & Auto-Changers configured in SCSI & SAN environment. Worked on Physical Tape Libraries like HP, Spectra & Quantum Tape Libraries

Worked on Virtual Tape libraries like EMC Disk Library and Data domain

Extensively worked on EMC networker 8.1, 8.2

Performed Recoveries for File servers, SQL, VMs and as well as on Legato Networker backup server.

Experience in Datacenter operations, remote management center and handling L2, L3 escalations. Worked on EMC Data Domain systems

Project Activity: Had continuous meetings with the Customer to advise him to move from NetBackup to Networker, also assisted him in getting the migration started and move the backups from Symantec NetBackup to EMC Networker

Consultant at Atos

September 2011 - November 2015

Worked on various Backup Software’s like EMC Networker, in Heterogeneous environment.

Worked on Media Libraries & Auto-Changers configured in SCSI & SAN environment.

Worked on Physical Tape Libraries Like, HP MSL 6000 Series 6060, 6030, iscalar 2000, quantum, Sun storagetek, ADIC scalar Tape Libraries

Worked on Virtual Tape libraries, Emc Disk Library and Data domain

Extensively worked on EMC networker 7.6, 8.1, 8.2

Working knowledge on Linux, Solaris, AIX, Windows servers

Experience in Datacenter operations, remote management center and handling L2, L3 escalations.

Lead Infrastructure Engineer at HP Enterprise Services

January 2007 - September 2011

Working as an Infrastructure Engineer for Backup and Restore Team

Performed Migration on EMC legato Networker on multi-platform operating systems

Performed Disaster Recoveries for File servers, AD, Exchange, SQL and as well as on Legato Networker.

Rerunning the failed backups and checking for all possible reasons for failure so that it doesn’t occurs again

Performing the Disaster Recovery in every 2 months or as decided by the client.

Migrating Servers when new servers are being brought into production and the old server are being decommissioned.

Run predefined scripts on Ops Ware for Windows / Unix Platforms.

Working with TSM, NetBackup, NetWorker teams for the resolutions.

Monitoring VIP clients for their schedule backups weekly and monthly by pulling up the record for the missed or failed alerts.

Engaging the Relevant SA with the client if the recovery needs to be done on the client side otherwise if the recovery is to be done on the server we ourselves proceed with it and assure 100 percent customer satisfaction by maintaining the SLA.

• Activites:

• Successfully completed 2 DR activities in a span of 2 weeks.

• Support Services, which include:

• Providing daily tickets status to the upper management and informing the same to the client on weekly and monthly meetings

• Disaster recovery

• Server Migration

• Maintain tapes Inventory

• Projects & Clients:

• Backup & Restore for Kraft, Convatec, Embarq and many more..

• Streamlined the process, trained the new guys with the relevant information

• Interaction with the client, providing a demo of the competitive and progressing work atmosphere.

Role CSL at Reliance Communications

September 2005 - January 2007

Responsibilities Helpdesk Administration, which include:

Provide the highest level of Support for ISP users in India Provide support for the PBX, Centrex and other Voice systems Part of Process migration

Interact with the Client on Daily basis

Analyze and Manage Incidents on Daily basis Coordinating with the team for Daily Updates Training New Agents

Achievements:

Migrated the account Forest Labs and successfully maintained the CSAT rating 4 and above out of 5 for continuous 3 years.

Successful Migration the Maruti Project from Wipro

Languages

English

Hindi

Marathi

Skills & Expertise

EMC Networker

Windows Server

Unix

Incident Management

ITSM Service Management

Active Directory Management

Vendor Management

SAN

Disaster Recovery

Service Delivery

Team Management

Infrastructure Technical Support

Education

Mumbai University

Bachelor of Science degree, Chemistry, 2002 - 2005

Vani Vidyalaya

Sciences

Certifications

Information Storage Associate Version 2 (EMCISA)

EMC June 2015

Storage Administrator, Networker Specialist Version 6.0 (EMCSA)

EMC June 2015

Information Storage Associate Version 3

EMC May 2017

Personal Information

Date of Birth: 13 September 1983

Address & Contact no : Yogiraj Shri Swami Samarth Society,

3/301. Road number 22,

Wagle Estate, Kisan Nagar,

Thane 400604.

+91-983******* // 783-***-****

ac7rj4@r.postjobfree.com

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