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Customer Service, Data Entry, Office Administrator, Laboratory Tech.

Stratford, Ontario, Canada
November 21, 2018

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Phone: 647-***-****



Highly motivated professional trained and experienced in safe work practices, striving for zero harm. Self starter and energetic professional, able to work efficiently in a challenging, fast-paced atmosphere. Excellent communication and time management skills. Great ability to work in a team as well as individually. SUMMARY OF SKILLS

• Proficient in environmental sciences techniques: aseptic techniques, data entry and data analysis, recording and organizing notes, and keeping an organized work station.

• Able to analyze and report data;

• Able to write coherent and concise reports;

• Knowledge of AutoCAD;

• Proficient with Microsoft Office Suite;

• Strong sense of responsibility with a creative, problem-solving attitude;

• Able to perform office duties as assigned and operate a multi-line telephone system;

• G license;

• Fluent in English, Fluent in Portuguese, Advanced Spanish. EDUCATION

Environmental Technician – Diploma 2018

Centennial College, Toronto, ON, Canada.

• Practices with tools and equipment for analysis of water, air and soil quality, ecological field sampling and microbiological analysis.

Relevant Courses:


Soils and Ground Water

Environmental Legislation & Regulations

Applied Environmental Microbiology Techniques

Report Writing in a Technical Environment

Occupational Health & Safety

Computer Aided Drafting – Civil

Water Quality Control

Engineering Equipment and Processes

Topographical Surveying

General Arts and Sciences - Diploma

Sheridan College, Brampton, ON, Canada.


Relevant Courses:

Communication Foundations

Computer Data Presentation

Human Relations


Phone: 647-***-****



Child Care Provider May 2016 – Present

Stratford, ON, Canada.

Toronto, ON, Canada

• Provided flexible child care services for multiple families. Created and developed activities that encourage team building skills. Provided guidance and redirection utilizing problem – solving skills. Customer Service Representative October 2017 – January 2018 David’s Tea, Toronto, ON, Canada.

• Provided customers with quick and accurate service, showing sensitivity to their individual needs. Accurately processed money transactions while maintaining professional interactions. Trained to memorize store codes and to work in a zero – harm environment. Pharmacy Associate June 2016 – September 2016

Walmart, Stratford, ON, Canada.

• Provided excellent customer service. Worked as a part of a team in a fast – paced environment, assuring common goals were met. Responsible for maintaining a clean work environment, as well as a clean storage room. Performed client data entry when necessary. Student Admission Representative September 2014 – April 2016 Sheridan College, Brampton, ON, Canada.

• Worked as part of a team and individually, showing the school to prospective and new students. Assured team goals were met. Performed administrative work as assigned.

• Assisted in the preparation and duration of selected Sheridan College events:

- Ontario College Fair (2014 and 2015);

- Sheridan College Open House (2014 and 2015).


Paint the Town Green (September 2016): Removal of waste from waterways and public parks, assisting in the reduction of pollution in the city of Toronto.

Clean up & Waste Recycling Day (March & April 2018): Removal of waste from Centennial College Morningside Campus, distributing the waste into its appropriate recycling stream. Performed waste audit and sorting.

Brazilians in Canada Webpage (Present): Responsible for managing a webpage for immigrants in Canada. Help create brochures and PDF documents to help with immigrants’ questions. H.E.A.T. Clinic (April & November 2018): Assisted with clinic opening and performed general administrative and office work as assigned.


Phone: 647-***-****



Professional References

Irene Poole

Child Care – Stratford, ON, Canada


Elizabeth Katherine

Child Care – Stratford, ON, Canada


Nichelle Thomson – H.E.A.T. Owner

Sudbury, ON, Canada


Other References

Aline Pereira – Laboratory Partner.


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