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Quality Management Professional

Houston, TX
November 21, 2018

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PROFILE - I believe a well-defined and successfully implemented Quality Management System is an integral cornerstone to the success of the organization.


ASQ Certified Manager of Quality and Organizational Excellence

ASQ Certified Quality Auditor

ASQ Houston Chapter Education Chair – 2011

Bachelor of Science, Quality Assurance, California State University (in progress 3.2 years completed)

Electrical Administrator License (previous) – State of Alaska

United States Army - Honor Graduate (top in class) US Army Technical Training Program (Advanced Individual Training)


Expert in auditing, analyzing, and managing Quality and HSE Management Systems.

Mastery in Root Cause Analysis of incidents, accidents and findings.

Proficient in most Microsoft Office suite of programs (Word, Excel, PowerPoint, Projects).

Skilled in utilization of SharePoint site.



Design QHSE Systems to comply with ISO 9001 Certification requirements and/or company’s individual needs

Manage QHSE systems to ensure full compliance with client and regulatory requirements

Consummate Technical Writer of QHSE Procedures


Establish consistent procedures to enhance employee performance using QHSE systems principles

Mentor to improve capabilities through training on philosophies of QHSE dynamics

Assemble lessons learned and incorporate into a Continuous Improvement Plan; including proper investigation techniques and data analysis.


Conduct Management Reviews and internal audits resulting in decreased client concerns, identifying key incident trends and overseeing corrective actions to eliminate and/or mitigate risks

Reduce negative incident reoccurrences by implementing proper investigation techniques and corrective actions.

Excellent skills in working with Clients to resolve complaints, analyze data and provide solutions to increase revenue and decrease risk


Support Clients in a variety of organizational environments: refinery, oil and gas exploration laboratory product testing, manufacturing (electrical systems/components), steel mills, pipe mills, fabrication shops (pressure vessels) and oilfield drill sites.

Ability to research and understand Client requirements to provide increased confidence in organization and improvement of production to achieve optimal cost with efficient utilization of available resources: material, human, technological and informational.

Provide QHSE direct management support to variety of clients worldwide: US, Canada, South America, Belgium, Spain, Dubai, and Norway



Carlton has been providing staffing solutions to Houston, Dallas and Fort Worth companies since 1980.

Position: QA Analyst assigned to 3M – Gas Detection Manufacturer

Houston, TX - July 2018 / Present

Migrate Quality Management System (QMS) procedures from shared drives to Product Lifecycle Management software (Enovia)

Migrate manufacturing documentation from shared drives to Enovia platform

Address documentation gaps in QMS to meet ISO 9001:2015 Standard

Assist with training site personnel on new procedures

Hawk Technical Services

Hawk Technical Services serves the energy industry and organizations responsible for developing and delivering major projects. Hawk specializes in providing skilled professionals for major capital, infrastructure, and maintenance projects for over 30 years.

Position: Quality, Health, Safety and Environmental Consultant (Contract)

Houston, TX - October 2017 / Present

Introduce and design Quality and Health, Safety, and Environmental (HSE) Management Systems to fit the company’s individual dynamics.

Work with Business Development to incorporate QHSE system and principles as part of the business portfolio.

Ensure full compliance with customer and regulatory Quality and HSE requirements.

G2 Integrated Solutions

G2 Integrated Solutions specializes and focuses on industries that own and operate critical infrastructure, that share increasing levels of regulation, whose assets are often aging, and that are subject to high safety, environmental, and reputational consequence in the event of failure.

Position: Quality, Health, Safety and Environmental Manager

Houston, TX – July 2016 / October 2017

Orchestrated the first ISO certification approval process for the corporation.

Decreased quality problems by one half, partially by applying corrective actions on root causes.

Reduced HSE incidents beyond 70% percent by evaluating key performance indicators.

Capitalized on tenders due to fulfillment of contractor management information systems.

Organized regulatory and customer compliance with ISO 9001, OHSAS 18001, and OSHA standards.

Facilitated the insurance and worker’s compensation process in alignment with other departments.


Intertek is an industry leader in the testing, inspection and product certification space; providing a global network of state-of-the-art facilities and industry-leading technical expertise supporting Client’s Quality Assurance efforts.

Position: Regional Quality, Health, Safety and Environmental Manager – North America

Houston, TX – July 2011 / April 2016

Assessed and developed current QHSE model of operations and developed appropriate new models as needed with multiple what-ifs and simulation capabilities

Audited and updated the Quality Management System to comply with ISO Certification requirements.

Analyzed and designed solutions to remedy current business problems associated with Quality performance and engaged and influenced senior stakeholders in the business to deploy solutions.


Provided guidance and governance to the functional leadership in applying operational excellence principles and tools to drive sustainable business improvements.

Supported Area Business Managers to position the QHSE system and program as a selling tool to gain new clients and increase revenue.

Track key performance indicators, identify deficiencies, and work with personnel to improve performance and efficiency.

Decreased the percentage of customer complaints by 75% by focusing and concentrating resources on key incident trends.


ConocoPhillips is the world’s largest independent E&P Company with a wide portfolio of services.

Position: Staff Q&MS Specialist (Internal Audit)

Houston, TX – February 2007 / July 2011

Headed the Alaska Project Services group’s Quality Assurance / Quality Control team for all capital projects throughout Alaska.

Facilitated the everyday operation of the contractor’s onsite personnel and successfully implemented the plan on several major projects.

Dispatched third party inspections globally for projects being executed in multiple locations and verified compliance at the supplier’s location prior to shipment.

Operated the Capital Project’s internal audit program to validate conformity of ConocoPhillips’s project management system requirements.

Audited manufacturers and fabricators Quality Management Systems for the opportunity to be included onto the approved Capital Project’s supplier list.

Consulted with contractors and suppliers on quality related issues to ensure resolution.

Udelhoven Inc.

Udelhoven Operating Companies was established on Alaska’s Kenai Peninsula in 1970 and has served the special needs of general contracting and oil production from Cook Inlet to Prudhoe Bay for over forty-five years.

Position: Quality Assurance Coordinator, assigned to ConocoPhillips

Anchorage, AK – March 2005 / February 2007

Guided the project quality inspection surveillance staff and associated activities.

Mentored and educated the team on the principles of quality, which once it was applied, streamlined the execution of the inspections

Built a reporting program that brought clarity to the customer on what actions have been completed and accepted.

Influenced and cultivated the quality related activities of the manufacturers and fabricators, which produced a significantly higher acceptance rate by the customer.

Inspected and observed work being performed by the fabricator for electrical testing and examination activities that ensured conformance to approved quality and engineering approved procedures and guidelines.

United States Army

Position: Tow and Dragon Weapon Electrical and Mechanical Repairer

Ft. Richardson, AK – August 1990 / July 1995

Repaired, tested, adjusted, and installed electronic equipment, such as industrial controls, transmitters, and antennas.

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