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Medical Billing Administrative Assistant

Pasadena, MD
November 21, 2018

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Kirsten Tickle

*** ***** **. ********, ** ***** * 443-***-****) *

Objective: Motivated individual seeking medical billing and collections position.

Professional Experience:

Maxim Healthcare Services Inc. Columbia, MD April 2016- Present

Reimbursement Specialist

Processes and posts revenue, making changes as needed.

Ensures sales have appropriate documentation such as nursing notes, worker timecards,

authorizations, purchase order, and other payer requirements as appropriate.

Accurately generates claims and/or invoices of sales and bills a variety of payer sources via mail,

fax, web portal or electronic clearinghouse.

Researches and follows up on unpaid accounts after expected payment timeframe.

Corrects, resubmits claims and/or appeals claim determinations as necessary to ensure payment.

Follows all quality processes for department/team to avoid preventable write-offs and improve

collection efforts.

Provide great customer service for our office partners, patients, other departments and payers.

Prompt Restoration Inc. – Elkridge, MD Aug 2014- Nov 2015

Administrative Assistant

Establish and revise systems and procedures by analyzing operating practices, recordkeeping systems, form control, office layout, budgetary and personnel requirements; implementing changes.

Ensure operation of equipment by completing preventive maintenance requirements.

Organize and control payroll expenses to stay within budget.

Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders.

Complete operational requirements by scheduling and collaborating administrative projects and expediting work results.

Maintain professional and technical knowledge by reviewing professional publications and establishing personal networks

Contribute to team effort by accomplishing related jobs as needed.

Dave & Buster’s – Hanover, MD Jan 2014- Present

Special Events Team Leader/Server

Create a warm, fun atmosphere for guests and team members.

Responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift.

Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change.

Participate in all incentives and contests, driving sales and promoting the brand.

Cheshire Crab – Pasadena, MD May 2011- Nov 2013

Kitchen Manager / Host Coordinator

Maintained accurate food and ordering and stock levels, including kitchen materials.

Developed a food development plan to improve the sales and profitability of the restaurant.

Assisted in keeping kitchen clean, hygienic and tidy at all times.

Identified and took active role in the recruitment of new staff members.

Oversaw the supervision of the host stand operations staff, and the serving staff.

Collaborate with the training of new hostess staff, serving staff, and kitchen staff.


Anne Arundel Community College – Arnold, MD August 2015 – Present

Courses to obtain Associates of Science, Business Administration

North East High School August 2010 – December 2013

High School Diploma

Professional Skills & Qualifications:

Interpersonal Abilities

Analytical / Research Skills

Computer / Technical Literacy

Honesty / Integrity / Morality

Planning and Organizing Skills

***References available upon request.

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