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Sales Manager

Medina, Ohio, United States
November 21, 2018

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STEPHEN NEAL C: 330-***-**** 1315 Waterbury Drive, Medina, OH


Maximizing profits through the achievement of production and results. Energize diverse business owners to achieve explosive growth. Innovative designer of strategic plans to achieve exceptional ROI. Successful in developing strategies that have resulted in an over 20% increase in new customers. Instrumental in developing an incentive rewards program with a repeat customer success rate of over 45%. Best in class!




•Risk Analysis

•OMEGA Underwriting

•Proven Leadership skills

•Collaboration/Team approach

•Computer skills


Key Bank Brooklyn, OH

Senior Officer 2017-2018

Accountable for initiated consolidation of Key Technology Services in one unit saving KeyBank 143 Million Dollars a year.


•Successfully led key projects which resulted in cost savings of $811,336 in 4 months.

•Prepared routine legal correspondence and memoranda for attorney partners in order to minimize outside legal costs.

•Prepared correspondence, accounting and financial documents for analysis, which save time and money for our credit team.

•Documented, booked and funded 112 loans ranging from 150 million to 4 Billion dollars.

Liberty Bank N. A Beachwood, OH

Vice President SBA Specialist 2014-2017

Accountable for establishing a Full SBA program, establishing 2 Loan Production Offices, and bringing the loan documentation for SBA to our credit team so we did not have to pay third party vendors.


•A 7 thousand dollar savings for each loan produced.


•Delivered an exceptional level of service to each customer by listening to concerns and answering questions, which increased revenue.

•Increased SBA transactions by 37% over a two-year period.

•Prepared departmental contracts for attorney approval, saving outside attorney costs.

•Supervised preparation of documents, financial models, and presentations.

•Which produced revenue and portfolio increases.

U.S. Bank Cleveland

Vice President Business Banker


Accountable for territory management, increasing client portfolios Training new lenders to exceed goal potential, and sales production.


•Maintained extensive Rolodex of corporate sales leads.

•Increased quarterly sales by 117% to 124%., Quarter after Quarter.

•Established new customer accounts, averaging 65% to 75% yearly.

•Increased SBA Loans 27% which increase fee increases and loan production.

•Maintained a 97% client retention rate by suggesting strategic investment plans based on fixed income and equity investing report evaluations.

Sky Bank Cleveland, Ohio

Vice President 2004-2009

Accountable for cross selling, cold calling portfolio increase, underwriting, production of loans, lines of credit and deposit products, as well a referrals.


•Provided customers with a first-rate experience and developed long-lasting relationships.

•Guided teams to increase business portfolio and grow bottom-line profitability.

•Achieved a base of 107 clients through networking and seminar marketing.

•Maintained extensive Rolodex of corporate sales leads.

•Processed sales referrals and promoted bank services and products, resulting in 139% branch sales increase.

•Built productive relationships with stakeholders to continually develop new business.

Key bank, National Association Brooklyn, OH

Vice President


Accountable for cross selling, cold calling, training lenders, high goal expectations, client retention, portfolio increase and networking.


•Recognized as top sales generator, increasing sales level by 110% in 2002 and 2003.

•Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.

•Increased quarterly sales consistently between 34% and 51%.

•Increased portfolio 40-60% each year.

Education and Training

Johnson & Wales University Providence Campus Providence, RI, United States

MBA in Business

Johnson and Wales University Providence, RI, United States

Bachelor of Science in Business Management

Johnson & Wales University Providence, RI, United States

Associate of Arts in Culinary Arts


Activities and Honors Medina Community Police, United Way

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