Sign in

Electrical Engineer Manager

Weaverville, North Carolina, United States
November 21, 2018

Contact this candidate


Gary J. Mello

Asheville, NC ***** 828-***-****

A dedicated professional with extensive experience as a manager, engineer (Electrical and Manufacturing) in both Service and Manufacturing. Expertise in laboratory equipment design, manufacturing and service, especially in the areas of process improvement, cost reduction, refrigeration and motor controls. Strong written and verbal communication skills. Ability to convey complex technical issues to a diverse audience. Areas of expertise include:

Process Improvement Project Management Process Documentation

Lean Manufacturing Cost Reduction Lifecycle Management

Product Development Escalation Resolution Production Startups Product Testing Technical Training Inventory Management

Professional Experience

Thermo Fisher Scientific, Asheville, NC (Formerly Thermo Electron) 2002 - 2018

Service Product Support Manager, 2012 - 2018

Set direction and priorities for the entire Service Product Support (SPS) group with 14 reports. Allocated SPS resources in support of the various functions within the global business units of the Laboratory Equipment Division.

Created a technical team capable of top tier support for all products serviced in the Americas.

Transitioned from live to web-based virtual training to save $2000 / student in travel expenses.

Drove project to standardize preventative maintenance checklists going from 120 to less than 50.

Led activities to increase competency of department in Lean and 6 Sigma principles.

Service Product Support Supervisor, 2007 - 2012

Managed resources for the Microplate Instrument Business and Lab Automation in addition to all of Separations including centrifuges. Managed 4 direct reports.

Represented Service for move of Dubuque and Newington factories into Asheville and Marietta.

Created repair time matrix to gauge third party service charges.

Led “end of support” for products discontinued more than 10 years prior, freeing up resources.

Drive site leading 5S standards.

Service Product Support Specialist, 2006 - 2007

Managed all aspects of service technical support for centrifuge products.

Trained Field Service Engineers to maintain and repair centrifuges.

Managed inventory/pricing of spare parts to meet cost/revenue targets.

Created technical documentation to support field service.

Resolved critical customer/order issues to improve customer allegiance.

Manufacturing Engineering Manager, 2002 – 2005

Managed 7 engineers, supporting low temperature freezer products in an ISO 9001 facility.

Led the transition of centrifuge manufacturing from Newtown, to Asheville.

Hired and trained several engineers and technicians, doubling the size of the department.

Responsible for all aspects of managing the Manufacturing Engineering group including overall project management, department budgeting, and personnel performance evaluations.

Key member of team to implement BaaN ERP system.

Senior Electrical Engineer, 1984-2001

Served for many years as the sole electrical engineer to manufacturing for all centrifuge product lines. Led many new product introduction teams (including for Medical Devices). Modified designs to reduce cost and improve quality. Worked with suppliers to develop processes to reduce cost. Granted a patent on centrifuge I/O design. Provided technical training to junior engineers and technicians. Served as key user team member tasked with implementing BaaN ERP system at 3 sites

Additional Relevant Experience

Kendro Laboratory Products, Newtown, CT

Quality Assurance Technician

Production Technician

Related Skills

Proficient with Microsoft Office products (Excel, Word, PowerPoint, Project, Visio)

Working knowledge of the use of inspection equipment

Experienced in New Product Development Framework (Similar to APQP)

Experienced in BaaN and AMAPS ERP. Recent exposure to SAP.

Basic CAD experience – mechanical and electrical.

Project management utilizing the A3 management process.


Bachelor of Science, Electrical Engineering - University of New Haven, New Haven, CT

Professional Development

Basic Marketing Concepts and Strategies Lean Manufacturing Statistical Process Control Techniques Practical Process Improvement (similar to 6 Sigma) Computer Repair Graduate Level Introduction to Computer Engineering, Reliability Engineering EPA Refrigeration Certification Experimentation for Robust Product Design Adult training using the ADDIE model Several Supervisory and Role Model Leadership courses.

Contact this candidate