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Customer Service Data Entry

Location:
Glen Shields, Ontario, L4K, Canada
Salary:
18/h
Posted:
November 24, 2018

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Resume:

MARK ANTHONY GARCIA

North York, Ontario M*R *A* 647-***-**** ac7r6y@r.postjobfree.com

www.linkedin.com/in/mark-anthony-garcia-91199b154

CAREER TARGET: A Data Entry role or Accounting Representative in an office environment.

SUMMARY OF QUALIFICATIONS

Experienced working in customer service focusing in providing excellent customer satisfaction

Solid communication and interpersonal skills to effectively build relationships with clients

Effective abilities in promoting products and services to customers and resolving client issues with tact and good judgment

Accurate and precise when managing tasks resulting in successful problem solving

Quick and enthusiastic learner passionate to contribute skills and knowledge in accounting

Analytical and highly organized individual, able to meet challenging deadlines and handle multiple projects at the same time

Strong team player but also capable of working independently with minimal supervision

Proficient in MS Word, Excel, PowerPoint and Access

RELEVANT SKILLS AND EXPERIENCE

Data Entry /Taxation/Administrative/Accounting Support

Explained and showed clients the exact amount, they will receive monthly, quarterly and yearly

Prepared and assisted in preparing simple to complex tax returns for individuals and families

Contacted clients for additional information, to ensure accurate completion of tax returns

Printed documents for clients after filing their taxes

Process bills for payment/vendor invoices and PO’s using Yardi software

Maintaining and keeping files and electronic records

Prepare bank deposits using Yardi software

Calling different vendors to pay bills and to set up PAP.

Cashier/Customer Service/Packaging

Received payment by cash, check and credit cards with ease and accuracy

Issued receipts, refunds, credits, and change due to customers

Assisted customers by providing information and resolving their complaints

Worked collaboratively toward a common goal with co-workers to meet store goals.

Ensured that food products were processed and prepared by following standards of cleanliness and hygiene

Packaged and processed items according to standard protocols

OTHER WORK EXPERIENCE

Accounting Support (Temporary 1month only)–Bentall Kennedy/Sunlife Financial Sept 2018-Oct 2018

INCOME TAX PREPARER (VOLUNTEER) - WoodGreen Community Services May 2018-Sept 2018

CASHIER - Yummy Market July 2018 - Present

LINE WORKER - Florentina Food, Toronto, ON July 2014-Sept 2018

LINE WORKER - TC Transcontinental, Aurora, ON June - Sept. 2013

EDUCATION

Diploma in Accounting – Seneca College, Toronto, Ontario 2015 - 2018

Bachelor of Science in Information Technology – AMA computer College, Philippines 2010 - 2012



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