Shannon Costello, MSW, LICSW

*** ****** ******

Bridgewater, MA 02324

ac7r62@r.postjobfree.com

774-***-****

PROFESSIONAL EXPERIENCE

**/** – Present Psychotherapist Plymouth, MA

North East Health Services - Duxbury Counseling

Provide short and long term therapy to individuals of all ages

Complete Required Utilization Reviews with Managed Care

Provide appropriate Referrals/Level of Care Assessments when needed

04/16 – 02/17 Clinical Coordinator for Plymouth Mental Health Court, Plymouth District Court Plymouth, MA

Mental Health Court Coordinator provides screening, assessment, treatment planning, service coordination,

intensive outreach to clients in supervised probation in this court diversion program. MHCC will also give

frequent court testimony regarding participant status. Reporting DMH statistical reports, and organizing

Advisory Council Meetings are crucial in this role.

09/15- 04/16 Senior Clinical Case Manager Middleboro, MA

McLean Southeast Hospital

Led daily individual therapy sessions with all patients in caseload

Attended/participated in daily clinical treatment rounds

Collaborated with outpatient providers

Facilitated family meetings with psychiatrist

Obtained any community services patient may have required before discharge, including a step-down to another level of care

Maintained daily clinical progress notes

treatment planning and updates in patients charts

When needed: Facilitated concurrent reviews daily with managed care companies for insurance authorizations ; Collaborated w/treatment team in collection of clinical data for these reviews

Assisted patients in obtaining outpatient referrals/DMH services/community services

Supervised case managers and social work interns

10/07- 06/15 Program Director Psychiatric Services Plymouth, MA

McLean Hospital at Jordan Hospital Emergency Department

Hired and trained new Emergency Room Psych Clinicians

Completed annual performance evaluations

Provided clinical supervision 24/7 for all ER Psych Staff

Carried out monthly scheduling requirements, and monthly/weekly payroll submissions for staff

Attended and participated in several Jordan Hospital committees: Behavioral Health Committee, the Environment of Care Committee and the Critical Incident Stress Debriefing Group

Kept monthly statistics and quality assurance measures for McLean and Jordan Hospitals

Conducted quarterly staff meetings

Coordinated with community referral resources

Evaluated and assessed emergency room patients for mental status, judgment impairment, and suicidal or homicidal risk

Coordinated and consulted with medical staff to determine disposition to inpatient psychiatric facility, or other level of care

Held crisis interventions and counseling with patients and families of seriously ill or injured patients

Advised patients/families regarding follow-up modalities of therapy and other interventions as appropriate

Worked with receiving facilities to coordinate transfers

Consulted with insurance companies for managed care authorizations

10/05-10/07 Senior Psychiatric Clinical Float Brockton, MA

McLean Hospital-Southeast

Provided interim and emergency coverage for six clinical positions:

Utilization Manager

Facilitated concurrent reviews daily with managed care companies for insurance authorizations

Collaborated with entire treatment team in collection of clinical data for these reviews

Substance Abuse Coordinator

Led dual diagnosis treatment groups on both the Inpatient unit and in the Partial Hospital program

Updated clinical progress notes and gave clinical updates to treatment team in Rounds

Group/Rehab Coordinator

Led psycho-educational treatment groups on both the Inpatient unit and in the Partial Hospital program

Updated clinical progress notes and gave clinical updates to treatment team in Rounds

Partial Hospital Director

Led daily rounds with treatment team, facilitated new admissions to program from both the community and the inpatient unit

Collaborated with community referral sources

Supervised case managers and social work interns

Worked in partnership with team psychiatrist about medication issues of Partial patients

Acted as a liaison with Inpatient team for step-downs

Maintained/audited patient charts

Partial Hospital Case Manager

Conducted group therapy sessions

Assisted patients in obtaining outpatient referrals/DMH services/community services

Performed family therapy sessions

Participated in daily treatment team meetings

Maintained clinical progress notes and admission/discharge notes

Inpatient Case Manager

Led daily therapy group and daily individual therapy sessions with all patients in caseload

Attended/participated in daily clinical treatment rounds

Collaborated with outpatient providers

Facilitated family meetings with psychiatrist

Obtained any community services patient may have required before discharge, including a step-down to another level of care

Maintained daily clinical progress notes

treatment planning and updates in patients charts

7/01-8/05 Forensic Clinical Social Worker Bridgewater, MA

MCI Bridgewater State Hospital

Min-Security Long term Unit:

Case administration for unit patients

Preparation of master treatment plans

Co-led therapy groups/substance abuse groups

Corresponded with family members and facilitated family meetings when appropriate

Provided expert witness testimony in commitment hearings and prepared written evaluations for the Court

Consulted with Department of Correction officials regarding security concerns and discharge planning

Collaborated with Department of Mental Health professionals regarding the placement of unit patients

Attended staff meetings and professional trainings

Met with individual therapy patients

Max-Security Admissions Unit:

Completed Intake (Assessment/Diagnosis) Evaluations on new patients/inmates

Provided clinical and individual supervision for new social work staff

Evaluated and completed assessments for high risk inmates during crisis shifts

Acted as Interim Director for both the Admissions Unit and the ITU (Segregation) Unit

Handled DAP documentation, progress notes, treatment planning

5/01-5/05 Crisis Intervention Team Clinician Quincy, MA

South Shore Mental Health Crisis Team

Travelled to area Emergency Rooms (South Shore Hospital ER, Milton Hospital ER, and Quincy Medical

Center ER) to evaluate individuals of all ages (latency, adolescence, adult, geriatric) in psychiatric crisis

to determine the appropriate level of care needed

Orchestrated inpatient hospitalizations and Partial Hospital referrals, including managed care authorizations

Obtained outpatient and community resources for patients and families and provided education as needed regarding different treatment modalities

Managed crisis calls/suicide hotline involving emergency personnel/police when appropriate

EDUCATION

5/02 Masters Degree in Clinical Social Work, Simmons College Graduate School of Social Work

Sub-concentration in Forensics

5/00 Bachelor Degree, Wheaton College

Major In Psychology, Cum Laude

CERTIFICATION/ LICENSURE

11/04 Licensed Independent Clinical Social Worker

License #112263 Commonwealth of Massachusetts

02/17 Certified Clinical Trauma Professional, CCTP

Certified in Hypnotherapy for Trauma

AFFILIATIONS

National Association of Social Workers member since 2000

International Association of Trauma Professionals

References Furnished Upon Request

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