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Customer Service Sales

St. Albert, Alberta, Canada
November 24, 2018

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With over ** years of proven experience providing customer service

and sales for several different companies, I am confident I will make an Immediate contribution to your team.


Senior Key Account Manager, My Job Finder, Edmonton AB 2012-Present

Prominent in sales and customer service

Created Art Work and Online Company Profiles

Marketing & Management

Developed Customer Relationship Management Program Managed delinquent account

Marketing and management for Career Fair’s and Trade Shows. Cold calling potential clients

St. Albert Soccer Manager - SASA St. AB 2011-Present Volunteer Position

Draft, update and distribute the necessary documentation for the team (e.g., team list with contact number, schedule of practices or games, notices of team photo taking, tournament schedules, etc.). Collect from the players or their parents the funds necessary to run the team (i.e., practice space rental, equipment purchase/ rental, photos)

Arrange tournament registration, payment.

Coordinate the photo taking session with the photographer and advise players/ parents of time and place

Support the coach and the team behind the bench (i.e., operate the gate in indoor season), or on the field (i.e., manage the players that are off the field in the outdoor season.

Help or arrange team building events and fundraising. Be available to listen to parents’ concerns and relay these, as appropriate, to the Coach or the appropriate Community Rep.


10 James Crescent

St. Albert, Alberta

T8N 7S6


Advertising Account Manager, The Bargain Finder, Edmonton 1986-2001

Developed and accomplished an International Lead Generation Plan, meeting or exceeding monthly sales targets.

Participated in training sessions, meetings, skill building and professional development courses

identified decision makers amongst the targeted leads in order to start the sales process

generated from telephone cold calling.

Collating monthly reports on sales and revenue.

Handled all delinquent accounts.


High School Diploma - Queen Elizabeth Composite High School - 1987 Sales And Marketing Program - Grant McEwan College - 1990 Skills

Able to work independently in a fast paced, self directed entrepreneurial environment .

Exceptional verbal and written communication skills. Excellent telephone skills.

Excellent Customer Service skills.


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