ABDUL RAZZAQ

House#,**, MohnI Hostel,

Near Muhammadia Girls High School,

Mohni Road, Lahore. (PAKISTAN)

Mobile: +92-321*******

Email: ac7r2l@r.postjobfree.com

PERSONAL SUMMARY

A technically minded professional who has extensive experience of operating multi-purpose, multi-tasking computer systems. Abdul Razzaq is someone who will always make the most efficient use of a computer and its peripheral equipment. He has the ability to install and configure software, administer user accounts, and manage disk usage in any fast paced and multi-faceted working environment. In his present role he uses remote tools to monitor computer systems and respond to incidents, and has a comprehensive understanding of remote Data Center Operations. On a personal level he possesses a calm and unflappable attitude, and is more than willing to learn new skills. Having superb communication skills means he responds quickly to requests for assistance in a professional and courteous manner. Right now she would like to join an ambitious company that is looking to recruit talented Computer Operators.

EXPERIENCE

NEW STAR PUBLISHER June 2008 – February 7th 2018 Composing Dept. Head

Rattigan Road, Lahore.

GALASSIA STUDIOS February 12th 2018 to 30September 2018 as a “GRAPHIC DESIGNER” Saddiq Trade Center Lahore.

Responsible for operating computer systems and performing preventive maintenance tasks on tape drives, disk units, printers.

DUTIES

Performing 2nd line support duties

Communicating with system users to identify, explain and resolve problems.

Resolving user problems by answering questions and requests

Notifying senior managers of any equipment malfunctions

Performing all data processing duties in an accurate and timely manner

Carrying out regularly scheduled uploads or downloads of data

Assisting users with software and hardware problems

Ensuring that all data is secured and there are no breaches of confidentiality

Maintaining records of computer and system downtime

KEY SKILLS AND COMPETENCIES

Verbal and written communication, client & partner relationship management, business development, high touch customer service, attention to detail & organized, self-sufficient & proactive, client & partner hospitality, professional public speaking & presentation experience, ability to successfully training others.

• Self motivated, initiative, high level of energy

• Verbal communication skills

• Decision making, critical thinking, organizing and planning

• Tolerant and flexible to different situations

OTHER SKILLS

• Leadership communication skills

• Business leadership skills

• Technical and technological skills

• Organizational skills

• Project management skills

• Key sales and marketing skills

PROFESSIONAL

Basic understanding of remote Data Center Operations

Good general knowledge of IT

Ability to pick up new skills quickly

Able to accurately follow oral and written technical instructions

Remaining abreast of the latest computer technology trends

PERSONAL

Excellent interpersonal and customer interface skills. Reliable and dependable.

ACADEMIC QUALIFICATIONS

F.A 1996 (Private)

Matriculation 1990

Board of Intermediate & Secondary Education (BISE)

REFERENCES

Available on request

Contact this candidate