House#,**, MohnI Hostel,
Near Muhammadia Girls High School,
Mohni Road, Lahore. (PAKISTAN)
A technically minded professional who has extensive experience of operating multi-purpose, multi-tasking computer systems. Abdul Razzaq is someone who will always make the most efficient use of a computer and its peripheral equipment. He has the ability to install and configure software, administer user accounts, and manage disk usage in any fast paced and multi-faceted working environment. In his present role he uses remote tools to monitor computer systems and respond to incidents, and has a comprehensive understanding of remote Data Center Operations. On a personal level he possesses a calm and unflappable attitude, and is more than willing to learn new skills. Having superb communication skills means he responds quickly to requests for assistance in a professional and courteous manner. Right now she would like to join an ambitious company that is looking to recruit talented Computer Operators.
NEW STAR PUBLISHER June 2008 – February 7th 2018 Composing Dept. Head
Rattigan Road, Lahore.
GALASSIA STUDIOS February 12th 2018 to 30September 2018 as a “GRAPHIC DESIGNER” Saddiq Trade Center Lahore.
Responsible for operating computer systems and performing preventive maintenance tasks on tape drives, disk units, printers.
Performing 2nd line support duties
Communicating with system users to identify, explain and resolve problems.
Resolving user problems by answering questions and requests
Notifying senior managers of any equipment malfunctions
Performing all data processing duties in an accurate and timely manner
Carrying out regularly scheduled uploads or downloads of data
Assisting users with software and hardware problems
Ensuring that all data is secured and there are no breaches of confidentiality
Maintaining records of computer and system downtime
KEY SKILLS AND COMPETENCIES
Verbal and written communication, client & partner relationship management, business development, high touch customer service, attention to detail & organized, self-sufficient & proactive, client & partner hospitality, professional public speaking & presentation experience, ability to successfully training others.
• Self motivated, initiative, high level of energy
• Verbal communication skills
• Decision making, critical thinking, organizing and planning
• Tolerant and flexible to different situations
• Leadership communication skills
• Business leadership skills
• Technical and technological skills
• Organizational skills
• Project management skills
• Key sales and marketing skills
Basic understanding of remote Data Center Operations
Good general knowledge of IT
Ability to pick up new skills quickly
Able to accurately follow oral and written technical instructions
Remaining abreast of the latest computer technology trends
Excellent interpersonal and customer interface skills. Reliable and dependable.
F.A 1996 (Private)
Board of Intermediate & Secondary Education (BISE)
Available on request