Given the opportunity, I will make maximum utilization of the excellent facilities provided by an organization and contribute meaningfully to the work in progress.
Sikkim Manipal University
A committed professional with over 10.8 years of experience in Education, Retailing, Marketing & Management, Business Development, Inventory Management, Marketing, Team Management, Human resource management .
Currently associated with SANFORT WORLD SCHOOL as CO-ORDINATOR.
Areas of Expertise
Human Resource Management
Handling attendance, Leaves management, ESI & PF and other govt. related employee welfare, ensuring timely initiation & proper compliance of statutory requirements under various labour laws.
Arranging the Induction Training & product training sessions for the employees.
Managing and keeping records of the entire inventory of the store and lay out processes for minimizing shrinkage.
Overseeing the stock levels and updating the manager on regular basis regarding several issues on inventory and stock. Keeping him duly informed about discrepancies in same if any.
Leading & monitoring the performance of team members to ensure efficiency & achieving individual & group targets.
Managing the gamut of tasks like manpower planning, recruitment, induction and training of Sales Teams, both In-house and at Channel Partners’ end.
Creating an environment for sustaining and encouraging high performance; thus, motivating teams in optimizing their contribution levels.
Operating SAP for the Inventory Management to provide information on sales, merchandise availability, receiving schedule, sales forecasts, handling shrinkage.
Review inventory & sales records to prepare reports for management.
Preparing Reports from the BI.
Proficient with Microsoft Office, and Internet.
From Jan 2018- Present SANFORT WORLD SCHOOL CO-ORDINATOR/ADMINISTRATOR
Respond to and resolve routine internal and external inquiries with parents, employees, and school organizations.
Ensure that the teaching staff is working efficiently and recommend certain changes if required that could strengthen their teaching skills
Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
Developing and maintaining effective teamwork relationships with all team members, students and visiting personnel
Ordering and purchasing of any new items or equipment required to support the children and program within the guidelines of annual budgets
Initiate meetings with resource teachers/learning support department
Securing relief staff when required to ensure appropriately qualified staff and ratios of children to educators are maintained at all times.
From Oct 2016 – June 2017 DISCOVERY MONTESSORI,USA. CENTRE HEAD
Overall responsibility for all operations at the centre including Sales, Marketing & Academic.
Achieve Budgeted enrollments, Billing and collection on the monthly basis.
Conducting the staff Trainings & Review meetings on weekly basis.
Ensuring that no slippages take place in the curriculum completion.
Ensure maintenance and upkeep of centre and assure the security & safety of the children.
Ensuring adequate staff child ratio are maintained and making alternate arrangements in case staff is on leave.
Ensure all registers and forms are maintained
Maintain and update the child’s file with all relevant documents.
Planning for the launch of new batches by organizing necessary promotional activities and achieving enrollments.
Organizing events and activities to achieve good word of mouth publicity.
Make necessary arrangement & take decisions in case of emergencies/ Disaster.
From April 2013 – Jan 2016 Shoppers Stop LTD. DEPARTMENT MANAGER
Responsible for running day to day retail store operations through people management, inventory management, sales force training etc.
Monitoring the business & stock availability of top performing departments
Coordinate with internal departments to ensure implementation of training, display, visual merchandising, and level of inventory in accordance with retail operation requirements.
Coordinating with all the business channel partner to ensure smooth retails operation.
Analyzing Sale figures / KPI’s performance to maximize sale and profits.
Action planning in terms of budgets, sale performance.
Responsible for store performance and business growth and profitability.
Responsible for recruitment and training for floor team.
Oct 2008 – April 2013 Mahindra Retail (Pvt) LTD. FLOOR MANAGER
Handled store in Chandigarh with an average turnover of 3.0 crores.
Direct, control and supervise all the day to day operations of the store.
Developed business by customer service and managing retail operation smoothly
Ensuring implementation of SOP
Achieving Sales targets and ensures profitability of the store
Coordinating with other departments Like-B&M, SCM, Accounts, VM, HR, IT
People Management Development and training of store team
Motivating and Settings KRA’s for the team and supporting to achieve it
Identify strengths and areas of development of the store
Marketing Initiatives-Ensure effective execution of Events / Promotions and other marketing initiatives also coordinating with HO regarding Marketing & Promotional Activities.
March 2007 – Sep2008 VCI HOSPITALITY LTD. SALES EXECUTIVE
Steering responsibilities pertaining to Operations, Sales, Marketing, Market Research and Customer Relationship Management
Active participation in concept selling
Club Cabana & Club Nirvana are the two projects where I have participated to promoted the membership
Achievements & Initiatives
Got appreciated by all my seniors & treated with Lunch with team for giving tremendous sales figures for luggage department. Did sale Rs.5.5Lac & also ranked at 5th in chain.
Did Children’s Day & Women’s Day Activity and appreciated by all the unit marketing heads.
I got promoted as a floor manager.
Got Certificate of Rise Pillar of Mahindra “Alternative Thinking”.
I have been given an opportunity to become store HR Functional Manager in Mahindra retail in 2009 (Training attended in Banglore).
Got certificate called "Hats off to you “for being great contributor during store opening in Mom&Me Mahindra Retail Pvt Ltd. Along with this did the Store openings of Amritsar, G.K-1 (Delhi), and Saket select city walk (Delhi).
Got 2 times Hi-Flier ranking in Mahindra Retail for the Excellence services provided to the customers.
Got OYC Champions certificate for the generating great sale from the OYC customers at Mahindra Retail.
I got additional role of grandmaster for Toy & Games at Mahindra Retail Pvt Ltd.
Strong will & believes to be at the top.
Keen to learn new things.
Responsible & adaptable.
Name : Reeta Thakur
Husband’s Name : Mr. Gagan Dev
Marital status : Married
Nationality : Indian
Languages known : Hindi and English
I do hereby declare that the above information is best of my knowledge.
Date: REETA THAKUR