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Industrial Training Manager

Location:
China
Posted:
November 19, 2018

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Resume:

AVIK GHOSH

Contact: ac7qun@r.postjobfree.com; +91-987*******

CAREER OBJECTIVE:

TEFL certified, college graduate seeking a teaching position in China. With an extensive energy of teaching children and adults with great responsibility.

QUALIFICATIONS SUMMARY

Extensive knowledge of principles and processes for providing what is expected from me, including student needed assessments, meeting quality standards for teaching, and evaluation of student satisfaction.

Strong communication and interpersonal skills and abilities.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS:

120 hours professional TEFL course certified.

February 2009- March 2009 CRUISE HOSPITALITY COURSE from ITDC through Ashoke of Hospitality & Tourism Management.

Certificate in Information Technology Application on 2008-2009. Fundamental DOS,

Windows & MS Office, Visual FoxPro, Internet.

B.Sc. in Hotel Management & Tourism (degree) from Annamalai University,2008

Diploma in Hotel Management from Nalanda Group of Management Education, 2008.

WORK EXPERIENCE:

Worked with THE ORCHID MUMBAI, 5-star ECOTEL Hotel as an Assistant steward in the specialty restaurant for 1year and a month(JULY 2010’- AUGUST2011’).

Worked with HYATT REGENCY KOLKATA as a waiter(1.10 yrs)/ Team Leader(2.6yrs) in the specialty restaurant from September 2011’ – January 2016.

Worked with Norwegian Cruise Line(NCL) in French specialty restaurant from 2016 to 2018.

Job Description:

To ensure the delivery of brand promises and provide exceptional guest service at all time.

To handle all the guest complaints and to solve them with a courteous way.

Maintain positive guest and colleague interactions with good working relationship.

Assist the Outlet Manager to achieve the monthly and annual personal target.

To give beverage inventory on monthly basis.

OTHER EXPERIENCE:

February 2009 to March 2009, on the Job Training in NOAH ARK Shipping Co.

October 2007 to March 2008, Casual Training in ITC The Sonar Kolkata.

March 2007 to September 2007, Casual Training in HYATT Regency, Kolkata,

September 2006 to February 2007, Industrial Training in LE MEREDIAN Cochin, Kerala.

ACHIEVEMENTS:

Have achieved Vacation Hero award November 2017 for Norwegian cruise.

Have achieved the award of Hystar Diamond for the month of June 2015, September 2014, March 2014, December 2013, September 2013, June 2013, April 2012,atHyatt Regency Kolkata.

Have achieved the award of Hystar Gold for the month of January 2015, March 2013, September 2012, at Hyatt Regency Kolkata.

Have achieved the award of Hystar Platinum for the month of June 2014, at Hyatt Regency Kolkata.

Have achieved the award of Hystar of the Year for the year of 2013 at Hyatt Regency Kolkata.

Have achieved The Best Employee of the Month Award for February, 2011 in THE ORCHID, Mumbai.

Got award as the Best Student of the month of the Institute in December,2005.

Have got the Certificate of Participation in a Personality Development Program

conducted by ITC, The Sonar Kolkata and Nalanda Group in 2006.

Got the 2nd Best Attendance Award (93%) of the year 2006-2007 from the institute.

Have got the certificate of Excellence in Industrial Training 2006-2007from, LE MEREDIAN Cochin Kerala.

Have performed as a F&B service Sales for Nalanda Group of Management Education in Nalban Tourism and Food Festival’08 organized by West Bengal Tourism.

LANGUAGES KNOWN:

Fluency in English, Hindi and Bengali in all speaking, reading and writing.

PERSONAL DETAILS:

Date of birth: 04th April 1987

Address: 45/A, Rakhal Das Auddy Road, Alipore, Kolkata-700027.

Nationality: Indian.

Passport No: P8453809

Place of Issue: Kolkata,India

Date of Issue:03/03/2017

Date of expire:02/03/2027



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