ISAAC WILSON

E-mail: ac7qub@r.postjobfree.com

Phone: 510-***-**** (cell), 650-***-**** (Home)

LinkedIn: https://www.linkedin.com/in/wilson-isaac/

OBJECTIVE

Seeking a position as a Quality / Automation Engineering lead that can challenge and leverage my analytical, technical, quality and automation skills while exceeding expectations through customer focus and collaboration.

SUMMARY

Hands on at automation tools such as Selenium WebDriver/WebdriverIO, Java, JMeter, WebPageTest.

Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development)

Involved in project planning. In-depth knowledge of writing Test plans, Test cases, and Data Migration Test Cases.

Expertise in different phases of Software Development Life Cycle (SDLC), implementing automation development efforts in Agile/Scrum & Waterfall development environments

Conducted functional / black box, white box, integration, system, end-to-end, regression, and user acceptance testing.

Review code to identify bugs prior to Pull Request being merged in Git.

Used web-debugging tools like XPath, Firebug and FirePath to locate elements.

Proficient in validating database systems like Oracle, SQL Server and query languages SQL and PL/SQL.

Extensive experience in bug writing, triaging and working with tracking tools like Jira, TeamTrack, Bugs, BugDB.

Performed Continuous Integration and Continuous Delivery of code using Jenkins for builds.

Conducted periodic Defect Triage Meetings and Root Cause Analysis (RCA) meetings with Development teams.

Expertise in leading, negotiating, and collaborating with multiple teams simultaneously. Excellent communication, interpersonal, analytical and problem-solving skills. Good at mentoring, coaching, and people management

Used Docker containers to run UI Automated tests. Familiar with Kubernates concepts.

Worked on eStore and eCommerce platform for Intuit Turbotax and QuickBooks Order Management flows.

TECHNICAL SKILLS

Testing Tools: Selenium IDE/RC/WebDriver, TestNG, JMeter, WPT, Postman, Insomnia, Chai,

WinRunner, Quality Center, Silktest

Languages: Java, Javascript, C++, Python, C, HTML, XML, Shell Scripting, SQL, PL/SQL

RDBMS: SQL Server, My SQL, Oracle 8i, 9i and 10g

Operating Systems: Mac OSX, Windows, UNIX, Linux.

Bug Reporting Tools: Jira, TeamTrack, Rally, Quality Center, BugDB

IDEs/: Eclipse, Atom, Sublime, VisualStudioCode

Browsers: Google Chrome, Edge, Mozilla Firefox, Internet Explorer, Safari

Web Services: REST, GraphQL, SoapUi

Other Technologies: Jenkins, CI/CD, Git, Perforce, Splunk, Slack, Scrum, Agile methodologies, Siebel

EDUCATION

Master’s in Software Systems (MS) from Birla Institute of Technology and Science (BITS), Pilani (2001-2002)

Bachelor of Engineering (BE) (1995-1999)

Diploma in Computer Science: UNIX, C, and C++ (1996-1998)

EXPERIENCE

INTUIT INC (Feb 2007 – Present) MOUNTAIN VIEW, CA

Automation and Product Functional Quality Lead – QuickBooks Acct and ProAdvisor (Aug 2017 – Present)

Write, execute and maintain automated tests using Selenium WebDriver/WebdriverIO, monitor the CI/CD pipeline for code deployment for pre-production and production environments in Docker containers.

Product specialist as an integral part of an agile software development team with a rapid development model

Listening to customer calls, identifying new customer requirements and agent tool enhancements, creating user stories, and prioritizing with Product Development.

Monitoring customer feedback from UserVoice, social channels for QuickBooks Accountant and ProAdvisor platforms and interacting directly with customers.

Analyzing Splunk logs and creating Splunk monitoring alerts to detect defects and report them.

Creating test cases for GDPR compliance and verifying the deletion and anonymization of customer PII data in SFDC and Siebel.

Environment: Javascript, SeleniumWebDriver, WebdriverIO, Aha, UserVoice, JIRA, Jenkins, TestNG, Git, Eclipse, Siebel, SFDC, Splunk, Docker

Sr Quality Engineer / QA Lead – QuickBooks ProAdvisor and Find-a-ProAdvisor (August 2010 – July 2017)

Delivering top product quality in an Agile software development team

Documenting test plans and test cases; and reviewing them with stakeholders for QuickBooks Accountant.

Writing and executing manual and automated tests using Selenium, running then in Docker containers, incorporating it in the CI/CD pipeline.

Executing tests, finding and logging defects, triage and prioritizing defects with scrum team.

Overseeing quality deliverables, drive Go/No-Go decisions and helping team members to prioritize.

Documenting and driving workback and release plans with Development and Product Management.

Writing and executing Automation tests using TrinityJS (JavaScript), and Chai asserts to cover regression test cases.

Hired, mentored, trained and led a team of quality engineers - both full time employees and consultants.

Documenting and executing data migration tests, and running validation scripts using SQL and PL/SQL for migration from IHP to AWS platform.

Writing, executing and maintaining load and performance test cases and scripts using WebPageTest and JMeter.

Environment: Java, Selenium IDE/RC/WebDriver, Maven, XPath, My SQL, Jenkins, Git, Rally, JMeter.

Software Quality Engineer – (APD) Accounting Professionals Division (October 2008 – July 2010)

Driving and ensuring product quality in the Accounting Professional Division.

Wring, executing and maintaining UI Automation scripts using Selenium – Java.

Creating test plans, test cases, and test strategies for 10.1 migration, and Online Renewals.

Creating data migration plans and executing migration tests using SQL scripts from eStore to Oracle Siebel.

Manning Change Control Board (CCB) meeting, working closely with business customers to ensure requests are prioritized, fixed, tested and implemented.

Analyzing requirements from Product Management and Marketing, and breaking them down into small user stories, story-pointing them with the scrum team, manning scrum meetings (scrum master) and managing Online Renewals for Lacerte and ProSeries.

Environment: Java, Selenium, Siebel, Maven, XPath, My SQL, SQL, PL/SQL, Jenkins, Git, Rally, Firefox.

Quality Assurance Consultant – eStore (February 2007 – October 2008)

Analysed FRDs and TDDs and developed comprehensive test cases in the eStore and eCommerce platform.

Effectively communicated software readiness, test results, future projects and timelines.

Executed manual tests, identified defects, and logged them in Team Track.

Used HTTP Test tool to manipulate XML information posted across systems for penetration/security testing.

Environment: eStore, eCommerce, JBoss, Windows, Perforce, Oracle SQL Developer, SoapUI

GOOGLE Inc. (March 2006 – February 2007) MOUNTAIN VIEW, CA

Quality Assurance Engineer – GWS (Google Web Server)

Wrote helper functions in C++ using TAU(Test Automation Utility) for White Pages Onebox, Topics Onebox, MAPS Manybox in Google Web Search.

Used Perforce to for code collaboration of automated test scripts.

Perform GWS testing on various browsers (IE, Firefox, Netscape, Safari, Mozilla, Opera) and operating systems (Windows, Linux, Mac).

Environment: C++, Python, HTML, Bugs, UNIX, Operating systems – Windows, Mac, Linux, Browsers – IE, Firefox, Mozilla, Netscape, Opera, Safari.

ORACLE (May 2003 – Feb 2006) HYDERABAD, INDIA

Quality Assurance Project Leader - Oracle Mobile Field Service, E-Business Suite Supply Chain Management

Led and mentored a group of test engineers in manual and automated testing using Winrunner for Laptop and WinCE solutions for Oracle E-Business Suite’s Mobile Field Service

Tested functionalities in Order Management, Service Contracts, Installed Base, Debrief, Laptop/Pocket PC, and Portal/Wireless applications in 11.5.8, 11.5.9 and 11.5.10 applications.

Designed and developed test scripts, using Winrunner 7.0 for Oracle Forms, Laptop; TCL for Pocket PC

Environment: Oracle Forms, Java, J2EE, J-Initiator, WebLogic, HTML, BugDB, SQL, UNIX, SQL Navigator,

Oracle 8i, 9i and 10g, Winrunner, Test Director, TCL, Windows 2000, Oracle forms, Olite.

BaaN Info Systems (July 1999 - May 2003) HYDERABAD, INDIA

Software Test Engineer – BaaN Financials

Developed test cases for individual solutions and business processes in Accounts Payable, Accounts Receivable, Cash Management and Sales Invoicing modules.

Designed and developed the test scripts using Winrunner 6.0 for the flow related to BaaN Financials.

Created compiled modules and performed data driven tests using Winrunner.

Environment: Baan ERP, Baan ERP forms, Baan Tools, VB, Windows 98/2000, Baan tools, SQL, Winrunner 6.0, Test Director.

ACHIEVEMENTS:

Achieved Best Student award in High School for overall academic performance.

Won multiple awards for public speaking in High School.

Won President’s award for Boy Scouts of India.

RECREATIONAL

Lead Vocalist for local band

Play Piano, Guitar, Violin, Clarinet, and Saxophone

Released an album “Carry me Away” in 2014

Participated in USTA tennis leagues

Enjoy hiking, biking and playing chess

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