Niamh A. Hargis
Cell# 805-***-**** • email@example.com
Shoreline Occupational Services August 2004
Computer applications & bookkeeping
Cuesta College 1993-1995
General Ed / ECE Deans List
Arroyo Grande High School 1984-1988
Sales Rep/Online position Smart Agents September 2017 - Current
First hired to help build sales department and team. Online position. Making sales calls, answering emails and customer requests. 35%+ conversion rate with consistent production. Implemented training videos and materials. Assist customer with signing up, setup and sales.
Loyalty Rep/Customer Service Rep Alorica March 2016 – September 2017
Worked in loyalty sales dept. consistently in top 5% of production. Transferred to customer care inbound call center working with proprietary computer and phone systems. Assisting customers. Top Agent, awarded certificate of exceptional customer service and top 10 in production.
Office Manager Shaver Lake Land Co. Oct. 2009 – Oct. 2010
Worked with owner as needed, doing payroll and payroll taxes, database creation, social networking, customer relations, research, and business development.
Administrative Assistant Century 21 Sierra Aug. 2007 – May 2008
Assisted the Office Manager in all aspect of real estate and vacation rental operations including clerical, filing, typing, customer service, multi-line phone, and operation and set up of all equipment, also assisting customers, property owners, and agents.
Office Manager Craig R. Smith, AIA Architect Aug. 2004 – Nov. 2006
A/R, reimbursable, bookkeeping, payroll, reports, personnel records, organizing all files, project folders, product library, created database, update database, work with agencies and clientele directly.
Concierge Allstate Ticketing January 2001 – February 2003
Worked independently helping clientele from all walks of life, communicated with different agencies, businesses, booked reservations and sold show tickets, kept up-to-date with on going changes, current & special events
Internet & e-mail
Type 60 wpm
Payroll / Accounting
Apps & Applications