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Administrative Support

Los Angeles, California, United States
November 19, 2018

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Shawn Ferguson

**** */* *. *** Hampshire • Los Angeles, CA United States 90044 • 323-***-**** •


To obtain a position that challenges my intellectual abilities and provide continuous career opportunities.

Work Experience

Passenger Service Agent/Contract

Air Serv Corporation, Los Angeles, CA United States

08/2016 - 04/2017

Line Management: coordinated safety protocol procedures for airport airlines such as Virgin America, Jet Blue & Spirit Airlines.

Crowd Control: designated passengers to their assign airlines.

Security: escorted the passengers families towards the exiting gates after the passengers flight departed.

Ramp Agent/Contract

Swissport Cargo Services, Los Angeles, CA United States

04/2016 - 08/2016

Air Marshalled: signaled airport pilots on the airfield before their departure.

Ground Maintenance: loaded/unloaded passengers luggages, wheelchairs, strollers & air cargo onto carts or dollies, delivering them to their assign designated.

Inspection: reported conveyor system malfunction to either airfield manager or supervisor.

Merchandise Support Specialist/Seasonal

Macy's, Canoga Park, CA United States

10/2015 - 01/2016

Assisted customers with their items before purchased.

Scanned store merchandise for sale clearances & price check.

Registered customer's online purchase orders were available for store pick up.

Systematized store inventory.

Media/Television Crew

Ever Increasing Faith Ministries, Los Angeles, CA United States

06/2008 - Present

Director: directed live televised program for televison series.

Assistant Director: assisted director during production taping.

Technical Director: programmed and re-arranged control broads during production taping.

Cameraman & Gaffer

Administrative Support/Volunteer

Cedars-Sinai Medical Center, Los Angeles, CA United States

04/2008 - 02/2009

Volunteer Services Department: Organized, filed & distributed mail for Cedars-Sinai's volunteers.

General Accounting Department: Prepared journal entries for monthly bank reconciliation spreadsheet. Documented monthly bank deposits & invoices for multiple corporation.


Los Angeles City College Los Angeles, CA United States

Associate of Arts in Business Administration, GPA: 2.9

2016 - 2016

Degree Pending


Administrative Support

General Accounting

Customer Service

Core Competencies






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