Objective:

To secure a position that will productively utilize my administrative and customer service knowledge and skills.

Employment History:

Tax Collector

Orange County Tax Collector 2017 - 2018

Duties included data entry, verification of documentation, processing of payments, organizing and managing the influx of customer’s, issuing, renewing and replacing Florida driver's licenses, identification cards, titles, and registrations.

Customer Service Representative

Pizza Hut 2014 - 2017

Responsible for Data Entry, review of and updates to customer accounts. Additionally I am responsible for order intake and processing. I serve as a subject matter expert (SME) on products and services, greet and interact with customers to handle complaints and / or corrections. I Address customers’ questions and concerns, calculate charges, and process payments. Record details of customer contacts and actions taken.

Customer Service Representative (Temp)

Wawa Food Market 2017 - 2017

Greeted customers and answered questions. Responsible for cash register reconciliation and store maintenance.

Customer Service Representative (Temp)

Optum Rx 2016 - 2016

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Cashier/ Bakery Associate/ Deli Associate

Winn-Dixie Supermarket 2011-2013

Property Manager

PDQ Coolidge Formad, Inc. 2007-2011

Negotiating and enforcing leases, maintaining and securing premises. Collect application fees, security deposits, rents, and late fees, initiate leases and evictions. Managed advertising to fill available vacancies

Education:

Valencia College, Orlando, FL

Associate's Degree - Communications

Career Training Institute

Medical Assistant Certification