Highly motivated, strong attention to detail, with clinical research experience and over 10 years of diverse medical office experience. A hands on and multi-tasked individual. Able to handle high volume workload in a fast paced environment, with minimum to no supervision, while maintaining emphasis on the highest quality of assurance. A quick learner, team player, proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary.
Walmart, Deltona Florida 01/12/2017 – Present
Responsible for receiving merchandise, unloading and unpacking it, stocking shelves, organizing backroom spaces and constructing displays. Receive payment by cash, check, credit cards and vouchers. Issue receipts, refunds, credits and change due to customers.
Lake Mary Family Care Lake Mary, Florida 05/23/2016 - 10/13/2016
Answer 6 phone lines, schedule patient appointments, medical records management, taking patient vitals, collection of copayments, blood draws, assisting patients to their rooms, data entry, HIPPA knowledge.
Kid City USA Deltona, Florida 08/05/2015 - 05/20/2016
Organizing and planning curriculum for children development in infants. Caring for infants, feeding and attending their needs.
Family Psychiatric Services/Medical Research Group of Central Florida Orange City, Florida 9/22/2011- 4/30/2015
Research Assistant 03/2013-04/30/2015
Serve as a primary research assistant. Assist in the conduction of clinical studies to ensure adherence to the research protocol and provide updates to the Principal Investigator on study progress. Screens patient records, databases, and physician referral summaries for identification of prospective candidates for research protocols. Recruitment of subjects. Community outreach. Perform EKG’s, vitals and other procedures as directed by the protocol.
Develop study working folders for assigned protocols to outline guidelines for protocol compliance and assure complete source documentation. Compliance with study protocol and advises Principal Investigator on the results of procedures and tests; calling to attention finding of clinical importance. Request medical records, prep, review and flag records for PI. Attend? Investigator/coordinator meeting. Maintain quality control and compliance utilizing GCP and (ICH) guidelines. Quality assurance checks for research coordinators; maintenance of numerous study and site logs; data entry and query resolution; instructs Principal Investigator on procedures and tests that need to be performed in completion and maintenance of regulatory documents for various clinical research protocols. Maintaining regulatory binders updated and with most recent CV’s and certificated for each member on the trial.
Performs blood draws, specimen collection and process according lab manual. Prepares, process and ships laboratory samples within a timely manner. Maintain laboratory inventory and order supplies. Daily freezer and refrigerator temperature check. Keeping and maintaining sponsor logs. Comply with OSHA guidelines.
Family Psychiatric Services, Orange City 9/22/2011-03/2013
Check in and check out, alphanumeric filing, answering al Doctor’s messages, call in prescriptions to pharmacy, collecting/process patient’s personal information, balancing co-payments at end of day/schedule patient appointments and coordinating Doctor’s schedule, data entry of new patients. Answer 6 phone lines, collecting patient balances, verify eligibility of insurance on a daily basis (average of 40 patients a day), and keeping authorizations up to date. Type Doctor’s handwritten letters: school/work excuses, gastric bypass, and disability forms.
Wal-Mart Orange City, Florida 10/1/2007 - 9/18/2011
Receive written prescription or refill requests and verify that information is complete and accurate. Maintain proper storage and security conditions for drugs. Answer telephones, responding to questions or requests.
Fill bottles with prescribed medications and type and affix labels.
Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information. Price and file prescriptions that have been filled. Clean, and help maintain, equipment and work areas. Establish and maintain patient profiles, including lists of medications taken by individual patients. Order, label, and count stock of medications and supplies, and enter inventory data into computer.
The Mueller Institute Altamonte Springs, Florida 2/1/2007 TO 9/1/2007
Certified Medical Assistant
Welcome patients, in person or on the telephone; answering or referring inquiries. Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment. Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; telephoning prescriptions to pharmacies; drawing blood; taking electrocardiograms; Educates patients by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Maintaining supplies; performing preventive maintenance; calling for repairs. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
Goshen, New York
CERTIFIED MEDICAL ASSISTANT
High School Diploma