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Manager Office

Etobicoke, ON, Canada
November 19, 2018

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*** *** **** ****, *********, ON, M9C 1G8

Phone: 416-***-****



Creative, results-driven professional with extensive business experience, specializing in office and facility management with a project management focus. Proven ability to create and maintain strong relationships, execute specific business strategies and complete objectives on time and on budget.

Managed multiple projects with shifting priorities through efficiency in organization and prioritization

Excellent interpersonal communication skills with the ability to promote an efficient and positive collaborative working environment

Detail oriented with a strong work ethic, tact and diplomacy

Proven ability to build consensus and work effectively on cross-departmental initiatives

Creative self-starter leading with the ability to ‘make things happen’

Strong organization, budgeting and problem-solving skills

Fluent (written and spoken) in English, Spanish and Romanian


Office Manager 2014 - Present

Verizon Connect

Coordinating office facility needs with vendors and validating they are meeting company expectations and escalating issues to property management for resolution

Managing all office expenses, invoicing and credit card reconciliation

Organizing office team building events, holiday parties, weekly team lunches, event catering and office snack and beverage program

Processing vendor invoice payments through communication with finance department

Scheduling interviews for prospective employees and managing the new hire welcome process

Implemented and managing the Health and Wellness company program and newsletter

Implemented and managing the Corporate Culture initiative, organizing fun quarterly company outings like holiday time volunteering and team social experiences

Organizing office operations and procedures, reviewing and approving supplies requisitions

Assist in inter-office communication as directed

KEY ACHIEVEMENTS: Implemented a waste free office snacking system, saving $500 per month in expenses

Office Assistant – returning from full time stay at home mom 2013 - 2014


Performed general office duties: data entry, time sheets, answering telephones in English and Spanish, replying to a wide variety of inquiries

Assisted Supervisor with employee related requests, documented workplace issues to be communicated to the Manager

Analyst – Supply Chain 2008 – 2010

Kinross Gold Corporation

Located at the Corporate Headquarters, acted as primary point of contact and communication to the Vice President of Supply Chain and Director of Enterprise Risk Management, for all Regional Leaders from North America and South America – in English and Spanish

Managed multiple software projects

Planned, scheduled, monitored, evaluated and coordinated the project to implement a new companywide ERM framework and corresponding software system

Coordinated the project of implementing the Supply Chain Regional Dashboard Framework, which monitors regional KPI’s

Facilitated cross-functional status meetings between Operations, IT and suppliers, tracking milestones, ensuring objectives were met

Provided contingency and problem resolution plans as needed

Facilitated weekly conference calls with Regional Senior Management to ensure Dashboard timely progress for final monthly review with Supply Chain VP

Account Billing Officer - Life Operations 2007 - 2008

Manulife Financial

Good interpersonal and mathematical skills required for daily interactions with a customer base that includes agents, policyholders, bank personnel and internal staff

Strong communication skills (both written and verbal) as needed to convey complex information.

Good problem-solving skills with the ability to be resourceful in identifying issues and solutions

Client Account Manager - Inside Sales 2005 - 2007

Coretec Inc.

Effectively managing customer expectations by facilitating all communication between Coretec Inc. and accounts

Assisting external sales account managers in closing deals, providing status of order and pertinent information, as well as entering and confirming all orders in the database by ensuring proper data and parts are communicated to engineering and production departments, and providing daily status of production and shipments to customers

Following up with customers on quotes and providing feedback to quotation estimators

Handling quality issues and complaints by providing "Return Material Authorization" and following through to resolution

Client Services Representative 2004 - 2005

Fidelity Investments

Assisted the survivors in completing the transfer of benefits, through researching, and providing the surviving beneficiaries with information regarding available pension benefits, 401K, and life insurance plans

Involved in special administrative projects for the Manager of the Survivors Services Unit


Bachelor of Economics and Business Management 2000 – 2004

University of Michigan Dearborn, USA

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