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Administrative Assistant Manager

Irvine, California, United States
November 19, 2018

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Pamela Suzann Barber

Administrative Assistant

**** *. ****** ** ****** Tucson, AZ 85711

Phone: 520-***-**** Email:

Linkedin: SUMMARY

Professional Administrative/Office Assistant with 18 years experience. Combining interdepartmental administrative support, database administrator and management along with campaign development and design. Ability to prioritize tasks, able to work individually and in a team environment. Approachable, friendly and very helpful, with special focus on creating and improving company processes and procedures, while maintaining exceptional attention-to-detail. Proficient at quickly learning new procedures and taking ownership of diverse projects with a focus on initiating improvements to projects. AREAS OF EXPERTISE

Microsoft Proficient, including Outlook, Excel, Word, Publisher, Power Point and Access Other Computer Programs used, AS400, Siebel, Maximizer CRM and Z-Trac MDT Marketing

*Exhaustive knowledge of Microsoft Publisher, I can create or replicate anything

• Database Administrator

• Data Entry and Database Management

• Create Company Documents, Forms and Templates

• Create Database Templates

• Scan and Insert Documents into database files

• Track Contacts and Leads in Maximizer CRM for

Recruiting and Marketing purposes

• Design Flyers, Brochures, Business Cards, etc.

• Recruiting and Marketing Campaigns

• Track Results of Campaigns

• Manage incoming mail

• Communication and Correspondence

• Scheduling

• Track incoming contacts from *Z-TRAC MDT Marketing for Marketing Sources and Quality Assurance

• Generate Reports and Spreadsheets, including

Charts and Graphs

• Create, Implement & Reinforce Processes and


• Student Enrollment and Attendance

• Title IV Federal Financial Aid Default Prevention

• Inhouse & G.I. Bill Loan Management & Collections

• Mail Invoices and Process Payments

• Bookkeeping

• Provide Secretarial and Administrative support to all departments

• Review applications for employment and select the ones to proceed with

• H/R Assistance and Customer Service


HDS Companies INC. l Tucson, AZ

Administrative Assistant (11-2005 – August-2018)


• Initiated and wrote the Employee Instruction Manuals for the Company’s use of AS400, Maximizer CRM and Access

• Created professional flyers where the company was using text only recruiting letters, dramatically increasing marketing and recruiting campaign results.

• Created and implemented a standardized format for databases significantly increasing efficiency

• Improved upon various procedures and projects

• Collaborated with other departments of the company to centralize CRM database for efficient retrieval of information. Pamela Suzann Barber

Administrative Assistant

4114 E. Camino De Palmas Tucson, AZ 85711

Phone: 520-***-**** Email:


Amy Woods - Compliance and Institutional Effectiveness Officer/VA Certifying Official - 520-***-**** Susan Shader - Labor Manager 520-***-**** ext 295

David Godfrey - HR Manager – 520-***-****

Janna Botham - Accounting Manager 520-***-****

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