Cindy Parris
*** **** *** **** *** *, Unit *** 941-***-****
Bradenton, FL 34207 ac7qfg@r.postjobfree.com
Experienced medical professional well trained in Patient Accounts. Dedicated to providing superior customer service to patients through accurate medical billing, insurance verifications and personal attention so patients receive the best care possible.
Skills
Proficient in Microsoft Word/Excel/Outlook Word Processing 60 WPM Excellent problem solving skills Excellent written and interpersonal communication skills Time Management skills Proficient in computer applications/systems Team Player Excellent customer service skills
Education
High School 1975-1979
Monroe High School, Rochester NY
College 1983-1984
Stratford Business School, Rochester NY
Experience
Insurance Refund Specialist II 06/16-Current
Community Health Systems, Sarasota FL
Reviewed Explanation of Benefits to assure proper adjustments and payments are posted to patient accounts
Re-billed claims not received and follow-up on all re-processed claims.
Sent requested medical records, and document all account activity in EMR system
Handled patient phone calls and daily correspondence
Researched and resolve accounts that are in a credit balance status
Working knowledge of payor contract requirements in regards to refunds and recoupments
Researched and resolve all refund requests
Cashier 05/08 – 06/16
Walmart, Bradenton, FL
Received payment by cash, check, credit cards, vouchers, or automatic debits
Issued receipts, refunds, credits, or change due to customers
Contented money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Resolved customer complaints
Answered customers' questions, and provide information on procedures or policies Buyer Associate/Office Coordinator, 04/97 to 04/12 Manatee Health Systems, Bradenton, FL
Processed, verified, and followed up on purchase orders
Notified departments with purchase order confirmations
Answered incoming calls on a multi-line phone system
Monitored service calls for office equipment for hospital system
Assisted accounting department with invoice discrepancies
Sorted incoming mail and scanned all packing slips from deliveries