Barbara Ferreira
** ******** ** 647-***-**** Cell
Brampton, Ontario 905-***-****
L6W 1N3 ac7qff@r.postjobfree.com
Profile
Personal Strengths:
Trustworthy, dedicated, and competent professional assistant
Excellent organizational and time management skills
Ability to communicate effectively with all levels of management
Enjoy working independently and also as a team player
Proficient in Microsoft Office, Word, Excel &Meditech Computer System
Ability to work independently
I have excelled at tasks that require creative thinking, effective interpretive abilities and strong communication skills
I have demonstrated expertise in planning, execution and rollout of numerous projects/assignments
I would be an excellent addition to any organization with a focus on effective customer services and bottom line results
Employment Experience:
October 2007 – Present Trillium Health Partners - Credit Valley Hospital Site
2200 Eglinton Avenue West
Mississauga, Ontario L5M 2N1
Administrative Assistant – Mental Health Dept.- Post Partum Mood Disorder Clinic -The Partial Hospitalization Program-Intensive Outpatient Program & Anxiety/Depression Clinic
processing of referrals – received internally & externally, by fax, from ER
scheduling appointments for patients once referrals are triaged
schedules are printed for programs and doctors
spreadsheets for tracking patients/diagnosis etc.
gathering/collecting information as needed
typing, faxing etc. for patients/doctors
answering all phones, faxes etc. for doctors/patients
ordering supplies
backup for payroll
administrative support for Psychiatrists, Occupational Therapists, Nurses and Social Workers
Registration is a very large part of this role
October 2003 – 2007 Credit Valley Hospital
Secretary– Mental Health Dept
originally hired on a one year contract, once my knowledge, dedication, work ethics & organizational skills were noticed, I was then hired on full time after the year
secretarial support for over 10 Psychiatrists, clinicians, social workers, occupational therapists and nurses
extremely busy desk with phones, faxes as well as patients
providing the most efficient support for a smooth running administrative desk
October 2009 – April 2012 Bramalea Medical Group
18 Kensington Rd Brampton, Ontario
Administrative Assistant – Family Medical Group – Part Time
Checking in patients, booking appointments, answering phones,
putting patients in rooms for their visit., make sure the room is set up for various appointments.
Faxing, photo copying, filing, calling patients, all aspects of the office
Providing efficient administrative support for a smooth running office
Evening work closely with nurse and doctors
July 2001 – November 2001 William Osler Health Centre
Brampton, Ontario
Clerical Associate- Part Time
Clerical Associate in Obstetrics Registration – duties of the ward clerk
Responsible for the ordering of supplies, medications, filing, making charts, pulling charts, discharging charts, ordering diets, sending info through tube system etc.
Booking inductions, rhograms, Birth at Peel appointments
Proficient on the Meditech computer system
Education/Training:
Shopping Centre Management Course, Sheridan College
Sheridan College, Lotus 123 2.3
Sheridan College, Accounting 1 & 2
Continuing Education, Medical Secretary 1
O.S.S.D. 1981
References Available Upon Request
Barbara Ferreira Page 2