Barbara A Williams
ETHICS HUMAN SERVICE
Summary of Qualifications
Assist with daily task, and reinforce daily plan to develop life skills.
Help clients define goals, plan action and gain insight.
Maintains Implemented training programs as specified in each client's individual support plan.
Case Management skill
3/08 – Current Betty Private Care Jacksonville, FL
Social Assistant/Case Manager
Develop a holistic (mind and body) approach to mental health care.
Assist clients with developmental disabilities in a group home setting.
Review client’s health records, and speak with medical and mental health professionals in order to develop a picture of their client’s needs.
3/04/- 02/08 VIP Medical Clinic
Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
Secures patient information and maintains patient confidence by completing and safeguarding medical records; information confidential.
5/99 – 2/04 Wachovia Bank (call center) Jacksonville, FL
Customer Service Representative
Responsible for developing and implementing good and strong business development program that help to achieve business growth.
Responsible for signing new customers for the growth and development of the business.
Take incoming calls to answer question and concerns while providing exceptional service.
Florida State College of Jacksonville Certify medical assistant
Florida State College of Jacksonville Bachelor of Science