EDDY WILLIAM PALMA ALVARADO

Telephone: (506-****-****

Email: ac7qce@r.postjobfree.com

I.LABOR EXPERIENCE

**** – Current

SAP Basis Analyst III

Vertiv (Former Emerson Network Power - Energy Systems) - Telephone: (506-****-****

Responsible for provide First and Second Level SAP Basis support for North America, Europe and Brazil including install SAP systems, execution of client copies; new client creation, parameter and profile maintenance and SSH Key exchange administrator.

To ensure long-term system stability on a regular basis for all SAP systems.

To diagnose issues and proactively prevent emergent problems.

To execute SAP monitoring and evaluation including creation and maintaining of SAP alerts, email configuration and file system maintenance at SAP and OS level.

SAP System Security Administrator.

To execute system copies from production boxes to Q&A Systems on SAP Systems.

Responsible for SAP transport administration, including domain controller configuration, transport creation, importation and control of transports on development, Q&A and production environments.

Responsible for SAP Backups administration, SAP printer configuration, spool administration, SAP OSS notes application and SAP Key control.

Administrator of the Maestro Scheduler and the Kewill/Flagship Systems for North America.

2007-2010 Technology Consultant II/SAP Performance Specialist

Hewlett Packard - Telephone: +506-****-****

2001-2007 Systems Analyst and Computer Dept. Manager

Distribuidora CAROMA - Telephone: (506-****-****

2000-2001 Systems Analyst

Aplicaciones Comerciales S.A. – Telephone: (506) 2221- 4145

1998- 2000 International Consultant in Sybase/PowerBuilder

Centro Interamericano de Administraciones Tributarias/Banco Interamericano de Desarrollo (IDB)

Telephone: (503-***-**-**

1997-1998 Technical Specialist in Sybase Products

BD Consultores – Telephone: (506-****-**-**

1995-1997 Technical Specialist in Sybase Products

Soluciones Integrales S.A. - Telephone: (506) 2253- 84- 22

1989-1995 Information Systems in Programs and Projects Assistant II

Instituto Interamericano de Cooperación para la Agricultura - Telephone: (506) 2229- 02- 22

II.LANGUAGES

Language

Reading

Hearing

Writing

Speaking

Spanish

Native

Native

Native

Native

English

Fluent

Fluent

Fluent

Fluent

III.EDUCATION

2014 Universidad Central - Laws (Pending)

IV. INTERNATIONAL CERTIFICATIONS

2009 - SAP Financial Accounting and Cost Management and Controlling (FICO) Workshop

HP/Grupo Crystalis

2007 IT Service Management - EXIN Examination Institute for Information Science

2007 IGDE End User Training - Procter & Gamble

V. OTHER

B1/B2 USA Visa

Please note that, even when I'm searching for new opportunities on Costa Rica, I fully open to work on USA

(by contract or in a permanent base), but for that I will need sponsorship because I don't have a work visa for USA.

Contact this candidate