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Medical Assistant Customer Service

San Jose, California, United States
November 21, 2018

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Jaqueline Castrejon

Medical assistant

San Jose, CA

Seek an opportunity as a medical assistant with front and back office responsibilities in which I can accommodate patients needs effectively while serving the organization reliably. Strong work ethic that will work hard to complete a project on time. Team player with good customer service skills. I have excellent understanding the care of patients come first. Authorized to work in the US for any employer

Work Experience

Medical assistant

NMCI Medical Clinic - San Jose, CA

September 2017 to Present

Bilingual Spanish and English

Front desk and back desk


Answering phones

Making appointments

Taking vitals

Assisting doctor to give joint injections and preparing the exam table Dispensing medication


Paraffin treatment

Ultrasound treatment

Checking patients in and out

New patient registration

Collecting payments

Taking patient history and chief of complaint

Rooming patients

Assisting physician with minor procedures

Preparing patients for procedures

Assisting with tray set up and sterilization of instruments Stocking and keeping the office in immaculate order Associate

Sears optical - San Jose, CA

June 2017 to Present


Talk to patients

Scheduling appointments

Follow ups

Phone calls

Put in patients prescription on the computer

Verify insurance

Front and back office responsibilities

Ride Operator (Seasonal)

California Great America - Santa Clara, CA

March 2017 to Present

Responsible for guest safety, general ride operations, monitoring the number of attendees Duties include grouping people to maximize efficiency and timing Responsible for overall customer service

Sales Associate

Toys 'R' Us - San Jose, CA

November 2016 to January 2017

Medical Assistant

Foothill Community Health Center - San Jose, CA

August 2016 to September 2016

Vital signs

Walk ins

Medical Assistance

Completing externship - San Jose, CA

May 2016 to June 2016

Dr. Fayaz Asghar, San Jose ca

*160 hours medical extern position

*rooming patients

*take vitals

*maintaining charts ready

*front and back office duties






Bilingual English/Spanish Positive additued, Team work, Vital Signs, blood pressure, pluse, EKG, getting charts ready for the next day, filling charts, scanning papers,making copies, getting the mail, patient follow up, patient records,verify insurance, computer skills, Bilingual Certifications/Licenses

Certified MA

Additional Information

Strong work ethic that will work hard to complete a project on time; Team player with good customer service skills. I have am excellent understanding the care of patient's come first.

Contact this candidate