Gregory Burdsall

***** **** *** ** ******* Way, WA 98023 206-***-**** ac7q60@r.postjobfree.com

Objective

Results-driven and motivated Business Manager with over 20 years of experience working in sales and business operations; known for driving business success through strategic planning, effective operations management, and business to business sales growth. Strong communication skills and ability to effectively manage and motivate others to achieve sales performance goals, operational objectives, and customer satisfaction will contribute to my success. Determined to identify and pursue new customer acquisition by converting potential leads into accounts; managing sales accounts and negotiating in order to close sales. Currently seeking a challenging managerial position that provides an opportunity to lead a team to achieve business objectives and exceed expectations in a demanding work environment.

Highlight of Qualification

Business Operations

Sales Growth and Client Acquisition

Staff Supervision & Training

Sales & Marketing Planning

New Business Development

Accounting & Financial Management

Business Analysis & Reporting

Strategic Business Planning

Inventory/Product Management

Sales Strategies & Negotiation

Customer Relations

Superior Customer/Client Service

B2B & Consumer Sales

National Account Management

Experience

REGIONAL OPERATIONS MANAGER INDUSTRIAL TIRE SERVICE SEATTLE, WA 2016 –PRESENT

Manages the successful business operations of 3 locations and approximately 25 staff members.

Maintains profit and loss statements; oversees inventory management; and monitors expenditures to ensure business expenses remain under budget.

Develops, communicates, and enforces policies and procedures with staff.

Manages the success of work activities by motivating and leading staff to work collaboratively and challenge each other to meet objectives.

Prospects for new business and analyzes sales potential to develop sales contact opportunities.

Mentors and trains staff, implements new initiatives, and motivates teams to achieve results.

Identifies opportunities to streamline operational processes and creates an action plan on how to improve operational effectiveness.

Ensures vehicle maintenance is completed according to safety policies and regulations.

ACCOMPLISHMENTS

Increased sales by 25% for a previous year with a 15% increase of net profits through cost management and an expense reduction by 10%.

Delivers a total of $7.5 million in sales per annum.

Developed Standard Operation Procedures for accounts that are serviced on a weekly basis to provide consistency accuracy and efficiency.

Designed a yearly budgetary template and a system to report year-end budgets; implemented training for all managers on how to use the new system.

Improved sales by 40% by developing, implementing, and enforcing new procedures and policies that addresses performance deficiencies.

Exceeded monthly sales objectives with the national accounts through exceptional customer relationship and problem-solving skills resulting in increased sales by an average of 20%.

TIRE TECHNICIAN GRAHAM TRUCKING SEATTLE, WA 2014 –2015

Contributed to the successful operations of the tire department by performing quality tire installations in a time efficient manner.

Performed and documented vehicle safety checks a fleet of 100 semi-trucks and 140 trailers.

Coordinated the inventory and purchasing of new tires and retreads.

STORE MANAGER PHELPS TIRE COMPANY RENTON, WA 2011 –2014

Supervised the day-to-day operations to ensure an efficient and effective flow of business.

Managed, trained, and motivated employees to achieve performance goals and improve on sales techniques.

Supervised staff and provided direction and guidance as needed.

Tracked monthly and yearly profit/loss statements, budgets, work orders, invoices, and payments.

Scheduled work hours for 12 employees to maintain proper staffing levels during business hours.

Increased profitability by managing sales, inventory, and gross profits.

Generated pricing for new and existing products, inventory control and overseeing fleets.

Demonstrated the company’s core values by building team spirit among staff by working collaboratively to achieve common goals and celebrating success.

ACCOMPLISHMENTS

Successfully managed and motivated staff to consistently exceed sales objectives by an average of 20% each month.

Delivered a total of $5.5 million in sales per annum.

SALES & SERVICE ASSOCIATE LES SCHWAB TIRE CO. SEATTLE, WA 2009 –2011

Established local client accounts and recommended products and services to fit customer needs.

Provided extensive information on product performance, application, and benefits to prospects.

Increased sales revenues by 10% by implementing monthly objectives and achieving success.

Managed operational duties including invoicing, work orders, purchasing, and inventory control.

Offered excelled service, communication, and accuracy to ensure client satisfaction.

ACCOMPLISHMENTS

Increased sales by 30% and improved the net profit by 15% increase.

OWNER PRESTIGE TIRE CO. KENT, WA 2007 –2009

Managed the daily operations of the business, which generated $200,000 in annual sales.

Supervised, trained, and actively motivated employees to achieve business goals.

Established business objectives, processes, and tools to help improve productivity and efficiency.

Managed inventory levels, performed accounting tasks, and maintained financial records.

Tracked strategic business goals by analyzing sales and developing revenue forecasts.

Identified, designed, and implemented marketing initiatives to promote sales growth.

Built a strong sense of customer loyalty through superior customer service.

OUTSIDE SALESPERSON WILLIAM MOORE TIRE INC. FEDERAL WAY, WA 2006 – 2007

Coordinated direct sales and account development by building client relationships, providing estimates, and negotiating pricing to close sales.

Promoted the value and benefits of products to prospective clients.

Researched market trends, tracked customer demands, and analyzed sales numbers to create effective marketing and business development strategies.

THIRD ASSISTANT MANAGER (MANAGER IN TRAINING) LES SCHWAB TIRE CO. FIFE, WA 1992 – 2006

Maintained fleet maintenance and supervised the sales and performance of 20 staff members.

Achieved a 25% monthly increase in sales revenue by utilizing strategic sales tactics.

Established and built relationships with client accounts, resulting in a 10% growth each year.

Assisted in daily operations, including: purchasing, customer service, inventory, and work orders.

Certification

TIRE INDUSTRY ASSOCIATION "TIA" INSTRUCTOR TIRE INDUSTRY ASSOCIATION

Train and certify service technicians that pass the TIA and OSHA requirements.

Education

GENERAL EDUCATION & ENGINEERING OLYMPIC COLLEGE, BREMERTON, WA Fall2018 (Enrolled)

Contact this candidate