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Administrative Assistant Customer Service

Location:
Canmore, Alberta, Canada
Posted:
November 20, 2018

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Resume:

OSCAR SANTOS CORPUS

***B ** Avenue SW Calgary, AB T2V 0H7

403-***-****

ac7q33@r.postjobfree.com

PROFESSIONAL PROFILE

•Excellent communication and interpersonal skills

•Ability to prioritize work effectively

•Organized, detail-oriented with strong time management and interpersonal skills

•Enjoys fast-paced environment

•Hardworking, dependable, works well under pressure

EDUCATION

Medical Office Assistant/Medical Transcription/Unit Clerk Completed 80 hours of Practicun

MTG Health Care Academy Oasis Medical Centre

Calgary, Alberta Deerfoot City and Bridgeland locations

April 2018 to November 2018

Health Care Aide

MTG Health Care Academy

Calgary, Alberta

September 2017 to March 2018

Completed 5-week Practicum

Bethany Care Society

Calgary, Alberta

Provide personal assistance and support services for elderly, disabled, acute or chronically ill people who require short-term assistance or on-going support. Work with residents who have chronic and/or complex medical conditions, physical or cognitive disabilities, or those who require end-of-life care.

Bachelor of Arts, major in Economics

Araullo University

Cabanatuan City, Philippines

HEALTH CARE AIDE WORKSHOPS ATTENDED

•Assisting with Medication Administration

•Cardiopulmonary Rescusitation

•WHMIS

•Supportive Pathways

•Palliative Care

•Wound, Colostomy, Catheter Care

•Food Safety, Meal Preparation, Tube Feeding

•Diabetes/Footcare Certificate

WORK HISTORY

•STOCKKEEPER

Alberta Justice and Solicitor General

Calgary Remand Centre, Calgary, Alberta

November 5, 2015 to date

•Responsible for maintaining the operation of inmate property and stockkeeping

•Receiving and issuing various inmate personal effects

•Recording the receipt and release of inmate properties on a data base system

•Maintaining stock inventory levels

•In contact with other provincial and federal institutions regarding shipping and receiving of inmate properties

•Responding to public inquiries related to the transportation of property and cell effects

•Performing stores housekeeping duties

•ENUMERATOR

Statistics Canada

Calgary, Alberta

May 2016 to July 2016

•Distributes Census Canada questionnaires

•Follows up responses to Census Canada questionnaires

•Collects Census Canada questionnaires

•SALES ORDER ADMINISTRATOR

Infosat Communications (through TPD), Calgary, Alberta

July 2014 to May 2015

•Working at the Order Desk, receive customer calls

•Activate/replenish satellite phone sim cards

•Invoice dealers/customers

•Address customer issues

•Manage front desk/reception occasionally

•CUSTOMER SALES & SERVICE AGENT

Air Canada

July 2000 – February 2014

Toronto International Airport, Calgary International Airport

•Facilitate check-in process for customers assisting them using self-serve options or through the RES system

•Organize safe departure and arrival of passengers through managing gate operations

•Handle customer concerns with empathy and solve challenges with empowerment

•Handle various forms of payment including cash, debit card and credit card

•Announce flight arrivals, departures and boarding information via PA system

•ADMINISTRATIVE ASSISTANT/OPERATIONS COORDINATOR

Thomas Cook/Marlin Travel, Mississauga, Ontario

July 1994 – November 1999

•Receptionist cum Administrative assistant to Regional Directors, Eastern & Western Ontario

•Arranging meetings and travels

•Preparing minutes/agenda

•Completing expense claim reports

•Generate daily sales and revenue reports.

•Assist in event and budget planning

•Schedule meetings and coordinate out-of-country conferences.

•Maintain office equipment, supplies, building maintenance liaison and security

•Liaise with regional training and management teams, support groups and branch staff on matters pertaining to day-to-day workflow.

•Winner: CUSTOMER SERVICE RECOGNITION AWARD Oct 1996

•ADMINISTRATIVE ASSISTANT

Kelly Services & Manpower Recruitment, Toronto ON

October 1993 – July 1994

Completed temporary assignments as Administrative Assistant for Bell Canada, Royal Bank, StorageTek Canada, Thomas Cook/Marlin Travel

•RECEPTIONIST/EXECUTIVE SECRETARY

Chase Manhattan/Saudi Investment Bank, Jeddah, Saudi Arabia

March 1991 – March 1993

•RECEPTIONIST/ADMINISTRATIVE ASSISTANT

Dallah Group of Companies, Jeddah, Saudi Arabia

October 1982 – March 1991

PROFICIENT IN Windows, Excel & Power Point

LANGUAGES Filipino, English and some Arabic, Spanish

REFERENCES Available upon request



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