CATHERINE RANKINE

Kirkland, QC 514-***-****

ac7q1m@r.postjobfree.com www.linkedin.com/in/catherine-rankine-3a700821/

OFFICE MANAGER & EXECUTIVE ASSISTANT

A motivated, results-driven Office Manager & Executive Assistant with comprehensive experience in accounting, analysis, and planning. A seasoned industry talent whose collaborative approach and strategic vision successfully facilitates both internal and external client communications to achieve business and financial objectives. A skilled professional who plays instrumental roles in streamlining operations, improving processes, fine-tuning reporting methods, and implementing analytical solutions in fast-paced corporate environments. A strong leader who leverages organizational prerogatives with a unique aptitude for efficiency to grow service innovation, delivery initiatives, and bottom line profitability. Key Competencies Include:

Change Management Onboarding & Training Administration SOP’s Scheduling Accounts Payable Meetings & Events Planning MS Office Suite Accpac Concur Property Management Operations & Process Streamlining Government & Regulatory Reporting PROFESSIONAL EXPERIENCE

BCA RESEARCH INC., MONTREAL, QC 2004 - 2018

OFFICE MANAGER & EXECUTIVE ASSISTANT

• Provided full-spectrum facilities management services, including continuous monitoring

• Worked with property managers to handle routine property management operations, including procurement of property supplies and services, issuing purchase orders, managing bid requests, and executing service/construction contracts

• Sorted, distributed, and corresponded to incoming and outgoing mail and queries

• Reconciled vendor statements; reviewed, matched, and approved all payments to respective invoices

• Supervised, trained, and on boarded administrative employees and Reception staff

• Managed access card programming protocol and duties

• Performed Accounts Payable functions with a focus on purchase requisitions, invoices, and expense reports, Banking (daily deposit, petty cash, cash advances)

• Assisted upper management (Finance, Operations, and Human Resources) with calendar management, staff meeting planning, and complex travel arrangements

• Succeeded development of documentation library system, including SOP’s, forms, records, contracts, and non-disclosure agreements

• Maintained complex and detailed files, using various software applications and operations protocol Key Achievements:

• Created company recycling program which successfully resulted in an average of 25 pounds per week of refuse being eliminated from landfills, while increasing employee environmental awareness

• Implemented and managed Quebec Bill 90 government reporting, which ensured high-level corporate compliance, proof of sufficient staff training, and preparation for provincial audit CATHERINE RANKINE Page 2 of 2

J.D. POWER & ASSOCIATES, AGOURA, CAL 1999 - 2001

EXECUTIVE ASSISTANT to JAMES D. POWER IV, DIRECTOR of INTERNATIONAL OPERATIONS

• Took responsibility for overall office management, space planning, furniture, supplies inventory, and equipment purchases

• Provided comprehensive secretarial and administrative support to the President, and to the Director of International Operations

• Used variety of software applications and filing management systems proficiently

• Managed complex and extensive schedules and calendars simultaneously; booked and arranged meetings, events, and travel

• Generated and edited original documentation and correspondence on behalf of senior staff Key Achievement:

• Marketed and maintained extensive survey libraries for various industries, particularly automotive and aviation, resulting in the effective provision of consumer-driven information databases that helped businesses engage in benchmarking to significantly improve customer satisfaction and retention AMGEN INC., THOUSAND OAKS, CAL 1995 - 1999

EXECUTIVE ASSISTANT RESEARCH to ASSOCIATE DIRECTOR, CLINICAL RESEARCH DOLE FOOD, AGOURA, CAL 1986 - 1993

EXECUTIVE ASSISTANT to VP, FINANCE & SENIOR VP, MARKETING WORLDWIDE CORPORATE TRAVEL ADMINISTRATOR

EDUCATION

DEC Degree in Travel & Tourism

College LaSalle

Montreal, QC

PROFESSIONAL DEVELOPMENT

Marketing, Graphic & Web Design

Medical Terminology I & II

California Lutheran University

Moorpark, CAL

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