Holli Showers

Fresno, CA

ac7pyu@r.postjobfree.com

Work Experience

POS Coordinator

Kristina’s Ranch Organic Market - Fresno, CA

February 2018 to Present

•Proficient in LOC Store Management Suite system

•Knows the store's scanning system and maintains a complete routine and emergency procedure instructions from the system

•Verifies arrival of labels, talkers, ad signs, shelf tags and pricing reports

•Handles not-on-file and price discrepancies as top priority

•Verifies that each new and existing item has the proper attributes programmed for food stamps, taxes and department status

•Applies weekly ad items and returns old ad items to regular shelf prices

•Maintains the mix match items, price look-up codes and display and exception priced items

•Hangs all shelf labels and signs

•Assists in markdown procedures of damaged and discontinued sheets and upcoming specials to appropriate personnel

•Performs regular system back ups, in accordance with store policy frequency and system capability

•Maintains movement reports on items scheduled for deletion from the item file

•Delete items carried by the store

•Provides a list of slow movement items to department managers for their evaluation •Maintains a system of on going shelf verification

•Sucessfully placed and implemented a plan of action for all employees to communicate pricing problems or not –on-file items to scanning coordinator

•Maintains adequate pricing supplies and store sign programs

•Supports the shrink and store loss prevention efforts through product audits

•Maintains a regular and effective housekeeping program throughout the store

•Maintains all shelf tags for product items, replaces and updates as necessary

•Activates price changes daily in the computer. •Executes timely promotions ensuring that sale items are accurately tagged and information is coordinated with department managers. •Informs Support Staff and Store Director concerning any scanning inaccuracies and errors

• Works with customers to fulfill their needs, requests, and special orders

• Responds to customer suggestions and complaints. Prepares and submits all required paperwork and reports.

•Maintains all shelf tags for product items, replaces and updates as necessary

• Activates price changes daily in the computer

•Executes timely promotions ensuring that sale items are accurately tagged and information is coordinated with department managers

•Informs Support Staff and Store Director concerning any scanning inaccuracies and errors

•Works with customers to fulfill their needs, requests, and special orders

• Responds to customer suggestions and complaints

• Prepares and submits all required paperwork and reports.

•Works directly with vendors

•successfully l sets and maintenance of displays

Account Manager

D&D Recovery Inc - Taylor, TX

June 2015 to March 2018

•Resolve customer complaints regarding sales and service.

•Determine price schedules and discount rates.

•Review operational records and reports to project sales and determine profitability.

•Advise dealerships and clients on policies and operating procedures to ensure functional effectiveness of business and maintain company ethics

•Confer with potential clients regarding equipment needs and advise customers on service procedures

•Visit franchised dealerships, car sales lots banks and collections agents to stimulate interest in establishment of contracts

•Successfully maintained records of export correspondence, bid requests, and credit collections, andbmaintained current information on tariffs, licenses, and restrictions.

•Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

•Represent company at trade association meetings to promote services

•Successfully established and maintained several accounts

• Advertising and Marketing

•Led meetings with clients

•Established and maintained good, trusting relationships with clients

•Pitched services and increased sales

• Exceeded sales quota targets

• Followed up with leads aggressively

•Created marketing materials to distribute during presentations Sales/ Account Manager

Texas Recovery Solutions - Austin, TX

June 2013 to May 2015

•Successfully maintained assigned account bases while developing new accounts.

•Provided clients with estimates of the costs of services and account updates.

•Located and contacted potential clients to offer repossession and vehicle storage services.

•Processed all correspondence and paperwork related to accounts.

•Prepared and established promotional plans, sales literature, media kits, and sales contracts, using computer.

•Drew up contracts for repossession services and collected payments due.

•Determine advertising medium to be used, and prepare sample advertisements within the selected medium for presentation to clients.

•Attended sales meetings, industry trade shows, and training seminars to gather information, promote company, expand network of contacts, and increase knowledge. Recruiter

H&R Block - Austin, TX

2011 to 2013

• Follow leads and recruit new tax professionals and tax preparation students

• Reviewed job resumes and applications and conducted interviews with potential employees

•New hire job placement and tax class set up to ensure a positive new hire experience

• Strong verbal and written communication skills and the ability to effectively communicate in person

•Developed and implemented good decision making skills and the ability to function under stress while working in a fast paced environment

• Planned, managed and successfully executed daily office operations

•Advertising and Marketing company services and products to meet company goals using multiple communication channels and social media

Office Manager

Alpha Building Corporation - Austin, TX

2009 to 2012

● -Drafted Contracts between contractors and sub contractors ● -Organized and filed company documents

● -scheduled meetings and appointments

● -Ordered office supplies and equipment

07/2010-07/2012

● -Paid Company Bills and invoices

● -Ran and completed company errands

● -Ensured all items were invoiced and paid on time

● -Manage contract and price negotiations with vendors, subcontractors, and service providers ● - Provided General support to visitors

● -plan in house or off site parties, celebrations and conferences

● -Proficient in MS Office, Outlook

● Excellent time management skills and ability to multi task and prioritize work

● Established and maintained client relationships, Building client trust and satisfaction Dispatcher

Suncoast Resources - Austin, TX

January 2006 to March 2008

Made Sales and completed orders over the phone

● - Strong abilities in

customer service, dispute resolution, and customer satisfaction

● -Developed reputation as an efficient dispatcher with high levels of accuracy

● -Marketed services to new clientele to bring additional business to the company

● -Maintained customized services to existing clients to ensure client retention

● -Willingly handled conflict resolution and mediation between drivers and management

● -Answered 50+ inbound calls and

emails per day regarding customer deliveries, delivery time frames, and other inquiries.

Education

Bachelor's in Business management and administration University of Phoenix - Austin, TX

April 2008 to October 2012

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