SHAMEENA DAMODARAN

I have ** years’ experience in IT. My expertise’s are in IBM Mainframe environment. During these years I have worked on COBOL, MF-Cobol, Vision- Result, VSAM, JCL, CICS, DB2, MQ-SERIES, SAS and HTML.

I have also been trained on IBM AS / 400, IMS at Syntel (India) Ltd. Currently exploring Salesforce (Member of Salesforce Mumbai women tech group). Received:

1) Certificate of excellence from client, in appreciation for outstanding efforts and lasting

contribution on the Import Warehouse Project (Feb 2001). 2) Certificate of outstanding performance from Syntel (India) Ltd (Nov 2002). 3) Couple of certificates for outstanding performance while working for Manulife Financial-John Hancock Life Insurance Company.

4) On-the –spot award for the performance while working on Credit Solutions for bringing drastic changes in the performance of the team within few months of being assigned to the team.

5) Received Best Faculty award (Feb 2011- received highest faculty rating of 4.85 ) Onsite experience & duration:-

1) US - 3 months (2003) - Nashville-TN (HCA Project) 2) Canada - 8 months (2004-2005) -Toronto - ON (Transition) 3) Canada - 3 months (2006) -Toronto - ON (PDA work PS-Inventory- SAS language, participate in Disaster Recovery Process) 4) Canada - 2 months (2008) -Toronto - ON (LE conversion) 5) US - 2 months (2009) - Virginia- Fairfax (ACAPS) 6) US - 3 weeks (2011) - Virginia -Fairfax (Training program- expectation to give training to members on return)

Currently on a fast track project at Onsite (H1B Visa) – Development and QA deployment MF and .Net piece.

Company: SYNTEL (INDIA) LTD.

Project Details

HEALTH CORPORATION OF AMERICA (NOV 2015 – MAY 2017) CLIENT: HCA. USA. (OFFSHORE)

My assignment on this project was to provide value added IT services to develop, manage and maintain HCA’s CORE Business application. HCA:-

It stands for Hospital Corporations of America. Based in Nashville, today HCA remains the nation’s leading provider of healthcare services. HCA is composed of locally managed facilities that include approximately 200 hospitals and 70 outpatient surgery centers in 22 states of U.S.A, England and Switzerland with total revenue of approximately $ 16 billion.

Patient Accounting

Patient Accounting (PA) could be considered as the entry point for the HCA healthcare systems. It deals with the processes which start from when a person walks into a medical facility for treatment i.e. his admission details, personal details, insurance details, etc. and continues through to his treatment details, and ends finally with his billing and payment details

Human Resource Payroll

This system deals with enrollment and Maintenance of employees hired for HCA, providing them with different benefit schemes. It also deals with payroll processing of its employees.

Financial Reporting

FR deals with generating financial reports on daily weekly and monthly basis. Supply Management and Resource Tracking.

The Supply Management And Resource Tracking System (SMART) provides automated support of inventory, purchasing, receiving, distribution, file maintenance, and accounts payable activities. In addition, the system provides accurate patient charging capabilities for both inpatients and outpatients. Roles/ Responsibilities:

Currently working as a Project Manager for PA Maintenance and Development team. Project management.

Liaison with Onshore Project Managers.

Billing for the project.

Appraisals of project leaders/ team members.

Preparation / Update of the project plan.

Implementation of Quality Management System procedures.

Estimation/Requisition of resources for the project duration and their allocation/release.

Identifying project problems and taking corrective action.

Allocation of tasks to Project Leads

Compiling software metrics from data, generating and analyzing metrics under Quantitative Management.

DP related activities

Identi3cation of the Software Con3guration Control Board (SCCB) for SCM activities

Status reporting to Delivery Director

Identifying training needs of the team members

Team Size: 25

Technical Environment: COBOL, JCL, DB2, VSAM and CICS ETL

Technology:

DMExpress

Company: CGI (Nov 2004 -Jun 2011)

Project Details

CREDIT SOLUTIONS - ACAPS – (Feb 2009 till)

The Automated Credit Application Processing System (ACAPS) is a member of the CGI Inc. series of credit management software that supports all phases of credit operations, from initial application processing through servicing and accounting to collections.

ACAPS Enterprise is a comprehensive, on-line, instant response system that supports the capture, investigation, approval, closing, documentation, and booking of credit applications. ACAPS Enterprise features automated credit scoring, credit bureau report retrieval, automated document preparation, indirect lending support, and accounting system integration.

Because of its flexibility and open architecture, which incorporates standard Application Programming Interfaces (APIs), ACAPS Enterprise plays an integral role as an enterprise-wide solution for management of the originations life-cycle. Work profile ACAPS/BL:

Maintenance and Development

Couple of banks use our banking products and whenever they face any kind of issue with the product they report it to the customer support team which inturn opens a ticket and passes the information to the maintenance team. The main challenge faced here is to re-create the issue reported as the client would be most often using a customized version of the product, so before fixing the defect we need to isolate the issue to be either a product or customization issue. As part of maintenance we have to also make sure US regulation changes are provided to banks on time. Worked on two regulation changes each involving modifying around 140-170 modules as well as creating new CICS screen program. Brought in better work flow and communication process which ensured proper hand- shake of task as we had members working from India(Mumbai and Bangalore),US( Virginia, Pittsburgh and Sarasota) and sometimes even from Canada-Toronto office. Introduced Approach document and checklist concept at task level to get the project on track. For these efforts was awarded the On-the-spot award as it helped in increasing the delivery rate tremendously as well as decrease the iteration level of defects

.

Used HTML to create a knowledge portal site for building product knowledge in the team. Used the portal site to also document repetitive task like-'Adding of new Score Model' so that any new resource could complete such task without any kind of hand- holding.

Tools Used:

Mainframe Express (MFE).

Rational Clear Quest.

Roles/ Responsibilities:

Currently working as a Lead for ACAPS Maintenance and Development team.

Metrics Analysis

Defect Analysis and reporting

Project Planning

Monitor and Control Requirement management, Design, Coding, Testing and performance of the project

Contribute to organization process asset

Manage Dependencies

Resolve Issues

Manage Risk (Identification, Analysis, Assessment, mitigation)

Metrics and Statistically manage the project

Baseline Audit

Team Size: 7

Technical Environment: COBOL, CICS

Manulife Financial-John Hancock Life Insurance Company(Nov, 2004 – Jan 2009) Manulife Financial is the largest Life Insurance Company of Canada, currently its merged with John Hancock Life Insurance Company of Boston. As a part of it’s integration, JH signed a 6 year outsourcing deal with CGI to support MFC-JH applications for US and Canadian divisions from CGI’s development centers in Halifax and India.

Module: Policy Admin

Role: I am responsible for completion and delivery of all the tasks which are related to the Policy service system. We have three major systems in this group and Policy service is one of them. Eventhough, I am responsible for the delivery of tasks of Policy service system only which are assigned directly by the BA at Client side, production support needs to be given for the whole group. Team Size: 10

Technical Environment: COBOL, CICS

Company: Mastek (INDIA) LTD.

PROJECT DETAILS FIDELITY INVESTMENTS INSTITUTIONAL SERVICES, INC. CLIENT: FIIS USA. (OFFSHORE)

Environment: COBOL, DB2, MQ-series, CICS

Team Size: 12

Was working as one of the team leads for the ongoing development project. Company: SYNTEL (INDIA) LTD.

Project Details

HEALTH CORPORATION OF AMERICA (NOV 2001 – JUN 2004) CLIENT: HCA. USA. (OFFSHORE)

My assignment on this project was to provide value added IT services to develop, manage and maintain HCA’s CORE Business application. HCA:-

It stands for Hospital Corporations of America. Based in Nashville, today HCA remains the nation’s leading provider of healthcare services. HCA is composed of locally managed facilities that include approximately 200 hospitals and 70 outpatient surgery centers in 22 states of U.S.A, England and Switzerland with total revenue of approximately $ 16 billion.

The project started in 1st week of Nov 2001. Duration of the project is for 3 years. There are 47 sub applications, which are grouped under 4 major systems called. Patient Accounting

Patient Accounting (PA) could be considered as the entry point for the HCA healthcare systems. It deals with the processes which start from when a person walks into a medical facility for treatment i.e. his admission details, personal details, insurance details, etc. and continues through to his treatment details, and ends finally with his billing and payment details

Human Resource Payroll

This system deals with enrollment and Maintenance of employees hired for HCA, providing them with different benefit schemes. It also deals with payroll processing of its employees.

Financial Reporting

FR deals with generating financial reports on daily weekly and monthly basis. Supply Management and Resource Tracking.

The Supply Management And Resource Tracking System (SMART) provides automated support of inventory, purchasing, receiving, distribution, file maintenance, and accounts payable activities. In addition, the system provides accurate patient charging capabilities for both inpatients and outpatients As of now there are 40 billable persons supporting around 18-20 million lines of code and approximately 13000 jobs. The systems run on Mainframe and UNIX. We also support 3rd party software such as millennium and Genesis. Module: HR/Payroll

Role: As a Module leader, responsible for the all the off-shore tasks, management of team,task allocation, timely delivery, coding, testing and review of Specs, Code, UTP, System test plans following CMM level 5 standards. We also give Production Support.

Team Size: 8

Environment: COBOL, DB2, Vision-Result, CSP, Via-Gen, CICS PROJECT: AION RATE CLASS (AUG 2001 – OCT 2001)

CLIENT: KEMPER INC. USA. (OFFSHORE)

I was part of the analysis team to convert the present Rate class system from AION to COBOL-DB2.

Kemper Insurance Companies is involved in Insurance business providing Automobile and Homeowners insurance in the US. They presently have an application, named AION Rate Class, developed in AION-DS, a third party Knowledge-based development tool. Whenever new policies are underwritten or existing policies are renewed, a call is made to AION Rate Class to generate a 9-digit Rate class. The rate class is then used by PLIS module to determine the premium amount. The client needs to convert the present Rate class system from AION to COBOL-DB2. The scope of work includes analysis of the present system and documenting the same. The analysis includes preparation of Business rules documents, Flow diagrams and High Level Specifications. It also involved identification and preparation of Use cases. The project is currently in the testing phase. Role: As Programmer Analyst, I was part of the analysis team to convert the present Rate class system from AION to COBOL-DB2.

Team Size: 18

Environment: COBOL, DB2, AION-DS, VISIO, ACCESS

PROJECT: AMERICAN INTERNATIONAL GROUP AI-SMART (JUN 2001 - JUL 2001) CLIENT: AIG, INC., NEW YORK USA. (OFFSHORE)

I was involved in the analysis of the programs to get the required data for the java application from mainframes.

This project is a system that supports the company (AIG) surety bond underwriting business. The project will enable Regional underwriters to setup and maintain account information needed to support the AIG Surety Business, including financial and work-on hand statements.

Role: As Programmer Analyst, I was involved in the analysis of the programs to get the required data for the java application from mainframes. Team Size: 10

Environment: COBOL, DB2

PROJECT: TARGET (DEC2000 - MAY 2001)

CLIENT: TARGET (OFFSHORE)

SYSTEM: IMPORT WAREHOUSE (IW)

SUB-SYSTEM: MTR (MERCHANDISE TRANSFERS AND RETURNS) I was involved in coding, testing and review of programs in Import Warehouse, Merchandise Transfers and Returns, Common Pre Distro systems. During this followed the CMM Level 5 standards to maintain the Quality control and ISO 9000 procedures.

Import warehouse (IW) is a project to take care of the receipt and distribution of the merchandise imported by Target. MTR is one of the modules of the IW project to help in merchandise transfer information between IW and Distribution centers (DC). It has interfaces with other modules of IW and other systems like PO, Finance, Fright and Inventory.

This is an Enhancement project. At offshore, we were expected to code and unit test the programs based on the specifications received from onsite. About 3 program modifications and 19 new programs were done.

Role: As Programmer Analyst, I was responsible for coding, testing and review of programs for Import Warehouse, Merchandise Transfers and Returns and Common Pre Distro systems following CMM level 5 standards. Team Size: 12

Environment: S390, COBOL, DB2, CICS, MQ-SERIES

PROJECT: GTE-MMIS (NOV 2000 - DEC 2001)

CLIENT: GTE-MMIS, USA (OFFSHORE)

CLIENT: GENERAL TELECOM AND ELECTRONICS DATA SERVICES, USA (OFFSHORE) I was involved in unit testing, review and documentation as per ISO - 9001 standards.

This is an enhancement project involving conversion of programs, which use VSAM files to DB2 tables. The purpose of Enhancements One, Three and Seven is to modify existing Recipient, Claim attachment, Prior Authorization (PA), PDD, Cash Control, Accounting information and Overpayment subsystems to meet Division of Medical Services (DMS) complex needs. Both Batch and Online modifications were done to satisfy these requirements.

Role: As Programmer Analyst, I was involved in unit testing, review and documentation as per ISO - 9001 standards.

Team Size: 30

Environment: COBOL, MVS/JCL, DB2, XPEDITOR, ENDEVOR. EDUCATION DETAILS:

Graduation in B.Sc. (Statistics) from Mumbai University

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