Undergraduate in Liberal Arts and Professional Studies at York university with great record in education. Proven to be responsible, dedicated person with excellent communication and management skills, and able to learn quickly. Aiming to bring these qualities to an-entry level role in your institute.
Excellent written and verbal communication skills.
Independent and self-sufficient in handling tasks
Collaborative and able to work in teams or groups
Providing a timely, efficient, and friendly customer service.
Very reliable and trustworthy
Ability to respond and resolve customer’s requests and concerns
Providing a timely, efficient, and friendly customer service
Accurate with math and currency
English, Turkish, Persian, Kurdish (Sorani), Spanish (Beginner) and ASL (American Sign Language L1)
Operating Systems, and Software
Windows, iOS, Microsoft Office
B.A., HONOURS LAW AND SOCIETY• 2021 • YORK UNIVERSITY
York University is the 2nd largest university in Ontario, 3rd largest in Canada. Internationally renowned as one of Canada’s largest and most distinguished law schools.
DIPLOMA • 2016 • CATHOLIC CENTRAL HIGH SCHOOL
-Awarded to Ontario Scholar -obtained average of 80 above throughout university courses. Grade 12 University courses with 80 above averages.
GLPTI (GOODLIFE PERSONAL TRAINER INSTITUTE) (2018)
Attended GLPTI course in July, 2018. Completed 30 hours through theory and practical learning. Learned personal trainers’ knowledge, skills and abilities necessary to design safe and effective fitness programs. Comprehended importance of instructing and assisting people in reaching personal health and fitness goals. Will be certified by December 2018.
UNB (UNIVERSITY OF NEW BRUNSWICK) PHOTOGRAPHY PROGRAM • (2010-2011)
Learned basic techniques through practical exercises and workshops. Covered importance of cameras, camera handling, film types, lenses, exposure mechanism, and depth of field. Attended few workshops with photography projects.
FENERBAHCE ACIBADEM VOLLEYBALL TEAM • (2004-2009)
Fenerbahce is women’s volleyball department of Fenerbahce, a major Turkish sport club based in Istanbul, turkey. Played in kids and youth team as a captain of the team for 2 year based. Promoted from youth team to be able to practice and work with official women’s team. Attended workshops with important names such as Neslihan Darnel.
SALE ASSOCIATE•HUDSON BAY (SHOES DEPARTMENT) •SEASONAL 2017-2018
Proactively sought out to customers to assist across sales floor.
Recommended appropriate items and direct customers to selections
Put out new merchandise with signage and appealing displays that encourage customers sales and move overstocked items
Maintain all quotes and consistently exceed sales goals
Answered telephones and in person inquiries
SALE ASSOCIATE• GETOUTSIDE/TE KOOP • 2017-2018
Provide customers the highest form of customer service satisfaction
Offer ideas to management for items that should be promoted, marketing strategies and satisfaction improvements
Kept track of all daily sales, commissions and receipts for direct supervisor
Consistently met sales and service goals
SALE ASSOCIATE• SWATCH FAIRVIEW • 2016-2018
Proficiently sell watches and accessories
Maintain constant presence on sales floor to address customer needs
Recommend appropriate items and direct or lead customer to selections
Assist customer with trying on items and completing purchases
Provide friendly and professional customer interactions at all time
SALE ASSOCIATE /CASHIER • INFASHION • 2016-2017
Proactively sought out to customers to assist across sales floor
Display and check inventory check
Keep the working area clean and neat
Provide support to other staff members
Unloading of the stock truck
RECEPTIONIST• NAJ HAIR SALON • 2016
Effectively communicate with kitchen staff
Managed a closing duties and reconciliation of the cash drawer
Accurately recorded orders and served food
Inquired about guest satisfaction and happily fulfilled requests
Answered telephones and in person inquiries
SALE ASSOCIATE • HUDSON BAY COMPANY • 2014– 2016
Repair watches (Changed batteries, adjustments and change straps)
Inquire about buying experiences, item preferences, and future purchases
Provided information regarding store policies and product manufacturers
Offered customers assistance in store merchandise and accurately processed sales transactions.
SERVER • MYKONOS RESTAURANT• 2015
Prepared cold foods, sandwiches, salads and salad dressings
Record customer orders and delivered them properly to the customers
Prepare and deliver beverage such as coffee, tea, and fountain drinks
Package to-go order items into bags place and place drinks into carriers.
BABYSITTER • 2014
Maintain child-friendly environments
Supervise children and extra-curricular activities
Read to children and engage in a range of educational and fun activities
Encourage emotional, intellectual and social growth of child
VOLUNTEER EXPERIENCE OR LEADERSHIP
Volleyball team assistant Toronto, ON (2014-2015)
St. Patrick C.S.S Varsity Girls Volleyball-Assisting team coach and providing strategies to the team players.
Cashier Toronto, ON (2013-2015)
St. Patrick Catholic Secondary School- Carwash Events -Collection of cash, and preparation of daily revenue report.
Library Assistant Toronto, ON (2013-2015)
Local Library- Organizing shelves, preparation of book lists, and assisting clients.
Volleyball Coach Toronto, ON (2013-2014)
Greenwood Secondary School- Organizing schedules, guiding and training the team to gain the fundamental skills of playing volleyball.