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Customer Service Sales

Location:
Toronto, Ontario, Canada
Posted:
November 16, 2018

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Resume:

OBJECTIVE

Undergraduate in Liberal Arts and Professional Studies at York university with great record in education. Proven to be responsible, dedicated person with excellent communication and management skills, and able to learn quickly. Aiming to bring these qualities to an-entry level role in your institute.

SKILLS

Excellent written and verbal communication skills.

Independent and self-sufficient in handling tasks

Collaborative and able to work in teams or groups

Providing a timely, efficient, and friendly customer service.

Very reliable and trustworthy

Ability to respond and resolve customer’s requests and concerns

Providing a timely, efficient, and friendly customer service

Accurate with math and currency

ADDITIONAL SKILLS

Languages:

English, Turkish, Persian, Kurdish (Sorani), Spanish (Beginner) and ASL (American Sign Language L1)

Operating Systems, and Software

Windows, iOS, Microsoft Office

EDUCATION

B.A., HONOURS LAW AND SOCIETY• 2021 • YORK UNIVERSITY

York University is the 2nd largest university in Ontario, 3rd largest in Canada. Internationally renowned as one of Canada’s largest and most distinguished law schools.

DIPLOMA • 2016 • CATHOLIC CENTRAL HIGH SCHOOL

-Awarded to Ontario Scholar -obtained average of 80 above throughout university courses. Grade 12 University courses with 80 above averages.

TRAININGS

GLPTI (GOODLIFE PERSONAL TRAINER INSTITUTE) (2018)

Attended GLPTI course in July, 2018. Completed 30 hours through theory and practical learning. Learned personal trainers’ knowledge, skills and abilities necessary to design safe and effective fitness programs. Comprehended importance of instructing and assisting people in reaching personal health and fitness goals. Will be certified by December 2018.

UNB (UNIVERSITY OF NEW BRUNSWICK) PHOTOGRAPHY PROGRAM • (2010-2011)

Learned basic techniques through practical exercises and workshops. Covered importance of cameras, camera handling, film types, lenses, exposure mechanism, and depth of field. Attended few workshops with photography projects.

FENERBAHCE ACIBADEM VOLLEYBALL TEAM • (2004-2009)

Fenerbahce is women’s volleyball department of Fenerbahce, a major Turkish sport club based in Istanbul, turkey. Played in kids and youth team as a captain of the team for 2 year based. Promoted from youth team to be able to practice and work with official women’s team. Attended workshops with important names such as Neslihan Darnel.

EXPERIENCE

SALE ASSOCIATE•HUDSON BAY (SHOES DEPARTMENT) •SEASONAL 2017-2018

Proactively sought out to customers to assist across sales floor.

Recommended appropriate items and direct customers to selections

Put out new merchandise with signage and appealing displays that encourage customers sales and move overstocked items

Maintain all quotes and consistently exceed sales goals

Answered telephones and in person inquiries

SALE ASSOCIATE• GETOUTSIDE/TE KOOP • 2017-2018

Provide customers the highest form of customer service satisfaction

Offer ideas to management for items that should be promoted, marketing strategies and satisfaction improvements

Kept track of all daily sales, commissions and receipts for direct supervisor

Consistently met sales and service goals

SALE ASSOCIATE• SWATCH FAIRVIEW • 2016-2018

Proficiently sell watches and accessories

Maintain constant presence on sales floor to address customer needs

Recommend appropriate items and direct or lead customer to selections

Assist customer with trying on items and completing purchases

Provide friendly and professional customer interactions at all time

SALE ASSOCIATE /CASHIER • INFASHION • 2016-2017

Proactively sought out to customers to assist across sales floor

Display and check inventory check

Keep the working area clean and neat

Provide support to other staff members

Unloading of the stock truck

RECEPTIONIST• NAJ HAIR SALON • 2016

Effectively communicate with kitchen staff

Managed a closing duties and reconciliation of the cash drawer

Accurately recorded orders and served food

Inquired about guest satisfaction and happily fulfilled requests

Answered telephones and in person inquiries

SALE ASSOCIATE • HUDSON BAY COMPANY • 2014– 2016

Repair watches (Changed batteries, adjustments and change straps)

Inquire about buying experiences, item preferences, and future purchases

Provided information regarding store policies and product manufacturers

Offered customers assistance in store merchandise and accurately processed sales transactions.

SERVER • MYKONOS RESTAURANT• 2015

Prepared cold foods, sandwiches, salads and salad dressings

Record customer orders and delivered them properly to the customers

Prepare and deliver beverage such as coffee, tea, and fountain drinks

Package to-go order items into bags place and place drinks into carriers.

BABYSITTER • 2014

Maintain child-friendly environments

Supervise children and extra-curricular activities

Read to children and engage in a range of educational and fun activities

Encourage emotional, intellectual and social growth of child

VOLUNTEER EXPERIENCE OR LEADERSHIP

Volleyball team assistant Toronto, ON (2014-2015)

St. Patrick C.S.S Varsity Girls Volleyball-Assisting team coach and providing strategies to the team players.

Cashier Toronto, ON (2013-2015)

St. Patrick Catholic Secondary School- Carwash Events -Collection of cash, and preparation of daily revenue report.

Library Assistant Toronto, ON (2013-2015)

Local Library- Organizing shelves, preparation of book lists, and assisting clients.

Volleyball Coach Toronto, ON (2013-2014)

Greenwood Secondary School- Organizing schedules, guiding and training the team to gain the fundamental skills of playing volleyball.



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