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Customer Service Assistant

Baton Rouge, Louisiana, United States
November 16, 2018

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Naomi Tafari Sims naomisims*****

**** ******* *** ***# *** Baton Rouge, Louisiana 70806 ● 225-***-****

Objective: Seeking a career position in Criminal Justice that will benefit from my strong work ethic, organizational and customer service skills


Mississippi Valley State University Itta Bena, MS

Bachelor of Science in Criminal Justice May 2011

Southern University Baton Rouge, LA

Degree Program: Criminal Justice June 2004-July 2006

Relevant Experience:

James Herbert White Library Itta Bena, Ms

Technical Service Clerk

October 2011- March 2016

●I monitor and participate in physical processing of old and newly acquired materials

●I sometimes authorize the receipt of shipment of materials; which verifies shipment content and checks in library material

●I assist with the preparation of the monthly report by counting books that I have physically processed

Credit Plan of Greenwood, Inc.

Secretary June-September 2010

●Assisted in accountants in processing title loans and collecting payments from customers

●Filed contact information, credit and salary history on different client accounts

Juvenile Justice Department, Leflore County Greenwood, MS

Criminal Justice Intern September-November 2009

●Completed regular filing of juvenile offenses, charges and convictions for Department Chair

●Attended meetings between Department Chair and inmates regarding their case

Social Science Department, Mississippi Valley State University Itta Bena, MS

Student Assistant January-May 2007

●Filed student file information including contact information, tests grades and academic progress

●Ran errands for Secretary on and off campus and checked and distributed faculty mail

Corrections Corporation of America Greenwood, MS

Student Assistant February-April 2006

●Maintained accurate case files on inmates including charges and convictions

●Ensure that all personal, case and conviction inmate records were kept confidential

Student Housing, Southern University Baton Rouge, LA

Student Assistant August 2005-July 2006

●Assisted Freshmen college men and women in completing Student Housing Applications

●Maintained accurate student resident files and ensured that documents were organized

Additional Experience:

Waitress, Pizza Inn, Inc., Greenwood, MS February 2011- 2012

Sales Associate, Babies R’ US, Baton Rouge, LA May-August 2007

Sales Associate, JC Penney, Lake Charles, LA October-January 2010


Order of the Eastern Star – True Light Chapter #71, Itta Bena, MS June 2009-Present

Volunteer, Greenwood Leflore Hospital, Greenwood, MS January 2006-Present

Young People’s Department, Turner Chapel A.M.E Church, Greenwood, MS May 2005-Present

Volunteer, Clinton Rehabilitation Hospital, Clinton, LA August 2003-May 2004

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