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Office Manager Executive Assistant

Toronto, ON, Canada
November 16, 2018

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Felicidad ‘Fely’ David 416-***-****

Toronto ON M1P5B6

Aim: Office Manager

7+ years in administration support to the Executive/Management team. Professional, reliable and experienced in administration coordination & support; Ability to thrive in a demanding quick-paced environment requiring focus on details, creative organizational skills and the ability to function under stress. Able to use a proactive approach and positive demeanor engaging level of enthusiasm to contribute to a highly effective office environment, and optimum efficient Executive/Management team.

Areas of Expertise:

Excellent written and verbal communication skills, negotiation and interpersonal skills

Proficient MS Office Outlook, Word, Excel; Knowledge on MS Office PowerPoint and Projects, Adobe

Calendar management, meeting arrangements, coordinate travel arrangements, processing expenses

Administrative management (i.e. bill payments, invoicing, financial reports, assists with audit)

Time management, strong organization skills and able to multi task

Report development, file management and confidential documentation

Member/Client focused and customer oriented

Exceptional vendor and service provider relationship management skills

Problem solving, Decision Making, Critical Thinking

Professional Experience:

Administrative Coordinator at Canadian Coalition for Good Governance, Toronto, Ontario

September 2011 – September 2018


Coordinated office/corporate operations administration

Managed relationships with clients/members, vendors and service providers, ensuring all Member dues are invoiced and collected (Accounts Receivable), and bills are paid in a timely fashion (Accounts Payable) using QuickBooks

Maintained professional relationship with bank contacts and designated accountant to come up with timely monthly financial reports

Maintained meticulous financial records resulting in satisfactory audited financial statements

Organized and attained annual targeted number of Board Directors and Committee Members

Organized and attained annual targeted number of board engagement meetings

Maintained office records and office supplies as necessary

Assisted in coordinating the Annual General Meeting of Members (AGM) and the Annual Report

Led projects regarding the French translation of the company website, and on-line banking

Manages website updates

Records Maintenance Officer - TD Bank Financial Group, Toronto Ontario, TD Waterhouse Operations (Kelly Services)

August 2008 – November 2009


• Effectively monitored records update and daily portal report for management approval; persistently followed up to ensure management signatories and compliance for audit purposes

Office Manager – Audatex, a Solera Company (Randstad Canada)

In 2008


• Responsible for daily operations management

• Working closely with the Manager and his staff

Executive Assistant – IBM Canada Ltd. Security Industry Services (Kelly Services)

September 19, 2006 – September, 2007


• Effectively provided high level executive level assistance to the Vice President/Manager and his direct management team ensuring optimal service and professionalism ensuring their daily highly efficiency, compact, and organized through calendar scheduling management, travel arrangements, and meeting plans, Provided executive level support on business plans/projects as required; Have taken and have written minutes of the meetings

Administrative Assistant at TD Bank Financial Group, Toronto Ontario (TD Visa Department, Account Management Group)

May 2000 – September 18, 2006


• Effectively provided high level administrative support to the Manager and his management team ensuring optimal service and professionalism that includes development & maintenance of electronic database, filing/archiving system, monitoring weekly statistical report, planning and organizing events

•Appropriately applied due diligence ensuring accuracy in preparing and assisting the completion of all required supporting documents on various projects (i.e. manuals, certifications, etc.)

Other Skills:

MS Office (Excel, Word, Outlook, PowerPt, Projects) QuickBooks accounting system, Knowledge of Legal or Professional Services culture, Strong work ethic and Highly motivated Self-starter and keen to contribute to team meetings and discussions. Reliable, Use good judgment, Responsible, Multitasking, Prioritizing, Organization skills, Initiative, Cheerful, Dependability, Worked in a highly fast-paced setting, Conducting research as needed and assisted with communications.


HBComm – Honours Bachelor of Commerce degree (major in Accounting)

at University of the Assumption

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