Felicidad ‘Fely’ David
ac7ptm@r.postjobfree.com 416-***-****
Toronto ON M1P5B6
Aim: Office Manager
7+ years in administration support to the Executive/Management team. Professional, reliable and experienced in administration coordination & support; Ability to thrive in a demanding quick-paced environment requiring focus on details, creative organizational skills and the ability to function under stress. Able to use a proactive approach and positive demeanor engaging level of enthusiasm to contribute to a highly effective office environment, and optimum efficient Executive/Management team.
Areas of Expertise:
Excellent written and verbal communication skills, negotiation and interpersonal skills
Proficient MS Office Outlook, Word, Excel; Knowledge on MS Office PowerPoint and Projects, Adobe
Calendar management, meeting arrangements, coordinate travel arrangements, processing expenses
Administrative management (i.e. bill payments, invoicing, financial reports, assists with audit)
Time management, strong organization skills and able to multi task
Report development, file management and confidential documentation
Member/Client focused and customer oriented
Exceptional vendor and service provider relationship management skills
Problem solving, Decision Making, Critical Thinking
Professional Experience:
Administrative Coordinator at Canadian Coalition for Good Governance, Toronto, Ontario
September 2011 – September 2018
Responsibilities:
Coordinated office/corporate operations administration
Managed relationships with clients/members, vendors and service providers, ensuring all Member dues are invoiced and collected (Accounts Receivable), and bills are paid in a timely fashion (Accounts Payable) using QuickBooks
Maintained professional relationship with bank contacts and designated accountant to come up with timely monthly financial reports
Maintained meticulous financial records resulting in satisfactory audited financial statements
Organized and attained annual targeted number of Board Directors and Committee Members
Organized and attained annual targeted number of board engagement meetings
Maintained office records and office supplies as necessary
Assisted in coordinating the Annual General Meeting of Members (AGM) and the Annual Report
Led projects regarding the French translation of the company website, and on-line banking
Manages website updates
Records Maintenance Officer - TD Bank Financial Group, Toronto Ontario, TD Waterhouse Operations (Kelly Services)
August 2008 – November 2009
Responsibilities:
• Effectively monitored records update and daily portal report for management approval; persistently followed up to ensure management signatories and compliance for audit purposes
Office Manager – Audatex, a Solera Company (Randstad Canada)
In 2008
Responsibilities:
• Responsible for daily operations management
• Working closely with the Manager and his staff
Executive Assistant – IBM Canada Ltd. Security Industry Services (Kelly Services)
September 19, 2006 – September, 2007
Responsibilities:
• Effectively provided high level executive level assistance to the Vice President/Manager and his direct management team ensuring optimal service and professionalism ensuring their daily highly efficiency, compact, and organized through calendar scheduling management, travel arrangements, and meeting plans, Provided executive level support on business plans/projects as required; Have taken and have written minutes of the meetings
Administrative Assistant at TD Bank Financial Group, Toronto Ontario (TD Visa Department, Account Management Group)
May 2000 – September 18, 2006
Responsibilities:
• Effectively provided high level administrative support to the Manager and his management team ensuring optimal service and professionalism that includes development & maintenance of electronic database, filing/archiving system, monitoring weekly statistical report, planning and organizing events
•Appropriately applied due diligence ensuring accuracy in preparing and assisting the completion of all required supporting documents on various projects (i.e. manuals, certifications, etc.)
Other Skills:
MS Office (Excel, Word, Outlook, PowerPt, Projects) QuickBooks accounting system, Knowledge of Legal or Professional Services culture, Strong work ethic and Highly motivated Self-starter and keen to contribute to team meetings and discussions. Reliable, Use good judgment, Responsible, Multitasking, Prioritizing, Organization skills, Initiative, Cheerful, Dependability, Worked in a highly fast-paced setting, Conducting research as needed and assisted with communications.
Education:
HBComm – Honours Bachelor of Commerce degree (major in Accounting)
at University of the Assumption