Cheryl Tutt 403-***-**** ac7pt4@r.postjobfree.com
Over 30 years of Administrative and Customer Service experience have contributed to make me a quick thinking, grounded, compassionate and dedicated individual. I have mastered a broad range of skills in various industries which include General Construction, Legal, Condominium Management, Hospitality, HVAC, Glass, Retail, Waste Management and Towing and Recovery. Extensive use of a variety of software programs including (but not limited to): Microsoft Office, Quickbooks, Sage (Simply Accounting), MYOB, MS Dynamics, Jonas, NexTow, Great Plains, TRUX.
Office Administrator
Private Waste Management Company - Calgary, AB
May 2018 to Present
Daily tasks include:
Ø Assigning work to roll off drivers
Ø Keep bookkeeping current using Sage and TRUX, AR / AP functions
Ø Respond to customer orders and requests and process same
Ø WCB Claims
Ø Quoting new clients on Front End Load/Side Load services
Executive Assistant
City Wide Towing & Recovery Service Ltd - Calgary, AB
February 2016 to March 2018
A very versatile position, from administrative functions to planning events to sourcing furnishings to building office chairs, among much other tasks, main duties included:
Ø Executive Support: RFPs, travel arrangements, document preparation, expense reports, management of Corporate Visa program
Ø Operator Needs (3 branches): Uniforms, fuel cards, cell phone, fuel sheets, logbooks
Ø Operations: Sourcing/negotiating with suppliers for all locations
Ø Social Media: Management of all Social Media accounts for all divisions of CWT
Ø HR: Placement of ads, setting up and attending interviews and as of August 2017, administration of benefits and WBC/Disability claims
Ø Damage Claim Administration, Investigation and Resolution
Ø Event Planning: Milestone Award Dinner, Adult Holiday Party, Children's Holiday Party, Stampede Event, Town Hall luncheons, Step Challenge, Administrative Professional Day, 10-4 (Dispatch) Appreciation, Birthdays/Congratulations/Condolences recognition
Ø Member of the Safety Committee and Social Committee Treasurer
Executive Assistant and Office Manager
Curtis Gasfitting & Heating - Strathmore, AB
September 2013 to October 2015
Not enough work for a full-time position so converted to a contract requiring bookkeeping services only. Full time position was to handle all administrative aspects of the company with the use of QuickBooks and MS Office Tasks included:
Ø AR and AP functions
Ø Payroll and Revenue Canada remittances
Ø Preparation of all tax information for annual accountant review/tax submittal
Ø Placement of advertisements and screening candidates
Ø Answering incoming inquiries, booking all service and installation appointments
Ø Dispatch of technicians.
Service Advisor
Alberta Glass Ltd - Calgary, AB
May 2012 to September 2013
Some of my duties included:
Ø Coordination of cellular and data devices and plans
Ø Travel arrangements
Ø Senior executive support
Ø Work order creation, follow through and billing, quotations, and materials ordering
Ø Member of the Safety Committee
Lead Service Coordinator / Dispatcher Coral Engineering
Calgary, AB
October 2007 to May 2012
This role included:
Ø Upper management support
Ø Management and direction of the daily assignments of 30+ HVAC technicians based in Southern Alberta and the BC lower mainland; covered Northern Alberta and prairie sub-contractor assignments when dispatcher for that region was ill or away
Ø Monthly visits to lower Mainland branch • Answered inquiries, input and assigned service calls
Ø Coordinated maintenance inspections and dispatched according to technician skill level, location and other factors
Virtual Assistant / Personal Assistant / Contract
Self-Employed
March 2018
September 1999 – December 2017
Ø Wide variety of private clients across North America that required services such as:
Ø Database management
Ø Website creation
Ø Office Organization
Ø Personal Shopping
Ø Travel arrangements
Ø Event planning
Ø Transcription
Ø Bookkeeping and GST returns
Education
GED in General Studies
Alberta Vocational College