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Highly skilled and experienced Administrative Professional

Calgary, AB, Canada
November 16, 2018

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Cheryl Tutt 403-***-****

Over 30 years of Administrative and Customer Service experience have contributed to make me a quick thinking, grounded, compassionate and dedicated individual. I have mastered a broad range of skills in various industries which include General Construction, Legal, Condominium Management, Hospitality, HVAC, Glass, Retail, Waste Management and Towing and Recovery. Extensive use of a variety of software programs including (but not limited to): Microsoft Office, Quickbooks, Sage (Simply Accounting), MYOB, MS Dynamics, Jonas, NexTow, Great Plains, TRUX.

Office Administrator

Private Waste Management Company - Calgary, AB

May 2018 to Present

Daily tasks include:

Ø Assigning work to roll off drivers

Ø Keep bookkeeping current using Sage and TRUX, AR / AP functions

Ø Respond to customer orders and requests and process same

Ø WCB Claims

Ø Quoting new clients on Front End Load/Side Load services

Executive Assistant

City Wide Towing & Recovery Service Ltd - Calgary, AB

February 2016 to March 2018

A very versatile position, from administrative functions to planning events to sourcing furnishings to building office chairs, among much other tasks, main duties included:

Ø Executive Support: RFPs, travel arrangements, document preparation, expense reports, management of Corporate Visa program

Ø Operator Needs (3 branches): Uniforms, fuel cards, cell phone, fuel sheets, logbooks

Ø Operations: Sourcing/negotiating with suppliers for all locations

Ø Social Media: Management of all Social Media accounts for all divisions of CWT

Ø HR: Placement of ads, setting up and attending interviews and as of August 2017, administration of benefits and WBC/Disability claims

Ø Damage Claim Administration, Investigation and Resolution

Ø Event Planning: Milestone Award Dinner, Adult Holiday Party, Children's Holiday Party, Stampede Event, Town Hall luncheons, Step Challenge, Administrative Professional Day, 10-4 (Dispatch) Appreciation, Birthdays/Congratulations/Condolences recognition

Ø Member of the Safety Committee and Social Committee Treasurer

Executive Assistant and Office Manager

Curtis Gasfitting & Heating - Strathmore, AB

September 2013 to October 2015

Not enough work for a full-time position so converted to a contract requiring bookkeeping services only. Full time position was to handle all administrative aspects of the company with the use of QuickBooks and MS Office Tasks included:

Ø AR and AP functions

Ø Payroll and Revenue Canada remittances

Ø Preparation of all tax information for annual accountant review/tax submittal

Ø Placement of advertisements and screening candidates

Ø Answering incoming inquiries, booking all service and installation appointments

Ø Dispatch of technicians.

Service Advisor

Alberta Glass Ltd - Calgary, AB

May 2012 to September 2013

Some of my duties included:

Ø Coordination of cellular and data devices and plans

Ø Travel arrangements

Ø Senior executive support

Ø Work order creation, follow through and billing, quotations, and materials ordering

Ø Member of the Safety Committee

Lead Service Coordinator / Dispatcher Coral Engineering

Calgary, AB

October 2007 to May 2012

This role included:

Ø Upper management support

Ø Management and direction of the daily assignments of 30+ HVAC technicians based in Southern Alberta and the BC lower mainland; covered Northern Alberta and prairie sub-contractor assignments when dispatcher for that region was ill or away

Ø Monthly visits to lower Mainland branch • Answered inquiries, input and assigned service calls

Ø Coordinated maintenance inspections and dispatched according to technician skill level, location and other factors

Virtual Assistant / Personal Assistant / Contract


March 2018

September 1999 – December 2017

Ø Wide variety of private clients across North America that required services such as:

Ø Database management

Ø Website creation

Ø Office Organization

Ø Personal Shopping

Ø Travel arrangements

Ø Event planning

Ø Transcription

Ø Bookkeeping and GST returns


GED in General Studies

Alberta Vocational College

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