PERSONAL INFORMATION

“Strong passion in digital marketing and sales. I am always have been a good team player but also hungry for success”

PROFESSIONAL WORK EXPERIENCES

TELEDIRECT TELECOMMERCE SDN. BHD., Kuala Lumpur, Malaysia Online Sale Consultant Sep 2017 – 26th Jan, 2019

Responsible for both inbound and outbound call as main duty.

Provide tele-communicating service to Google customers for online marketing and campaigns on Google My Business and AdWords Express (AWX).

Work as a team and share product knowledge and best practices to teammates in order to achieve long-term goal.

Always plan and manage working hours to meet daily target, monthly and quarterly target. Honors:

Employee of The Month (January)

Best productivity employee for GMB Outbound Team. ENDLESS SOFT SERVE AND DESSERT CAFÉ, Hatyai, Songkhla, Thailand Owner and Cafe Manager Oct 2015 – Aug 2017

Establish standards for personnel performance and customer service.

Maximize profitability and minimize production cost.

Lean production in order to use least production time and provide fastest along with the best service.

Always create new dishes and develop recipes to stimulate sales.

Handle digital marketing (GMB, Facebook, Instagram) and create new promotions to attract both existed and new customers.

Perform some food and bakery preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Handle accounting and financing tasks for business to be growth. NUNGLEN CAFÉ AND RESTAURANT, Langu, Satun, Thailand Assistant General Manager Jun 2015 - Sep 2015

Determine materials purchased based on forecasts of customer demand.

Greeting, assisting customers, stocking and arranging inventory.

Manage staffs, preparing work schedules and assigning specific duties.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

EDUCATION

PRINCE OF SONGKLA UNIVERSITY, Hatyai, Songkhla, Thailand Bachelor of Business Administration (English program), May 2015 ADDITIONAL SKILLS

MS office (Excel, PowerPoint, Word)

Soft Skill

Upselling Skill

Communication Skill and Problem Solving Skill

Convincing and negotiation skill

ATIP

PAKBARA

+601********

ac7pnf@r.postjobfree.com

Petalz Residence, 17A – 05, Jalan

Klang Lama, Kampung Pasir,

58200 Kuala Lumpur, Wilayah

Persekutuan Kuala Lumpur

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