Resume
Divya Thankappan
West Sagarpur, Near Rita Public School,
New Delhi – 110046
Ph – 011-********
Mb – 989-***-****, 981*******
E-Mail: ac7pmx@r.postjobfree.com
CAREER OBJECTIVE
To excel in my chosen profession and add value to the organization I serve. WORK EXPERIENCE:
Hero Cycles Limited
Senior Manager – Administration
May 2018 – till date
Coordinating and arranging travel (flight, train, cab and hotel booking) of entire Hero Group
Arranging Team Offsite and Corporate Dinners.
Maintain Travel Tracker for smooth functioning.
Manage Office (housekeeping and cafeteria)
SAMHI Hotels Pvt. Ltd.
Executive Assistant to Vice President
June 2014 – May 2018
Job responsibilities
Coordinating and arranging travel (flight, cab and hotel booking) of Asset Management/Project Team and Investment Team including Vice President Asset Management, Director of Investments and Direct of Projects.
Appraising day to day activities of each function.
Arranging appointments and meetings for the all three functions.
Making presentations for the meeting with investors.
Maintaining filing and trace system.
Preparing excel format with all the reports (MIS, Budget formats etc.) receiving from the operational hotels which company own.
Manage office related cash transaction (Petty Cash).
Arranging Team Offsite and Corporate Dinners.
Kempinski Ambience Hotel, Delhi
Executive Assistant to General Manager
July 2012 – May 2014
Job responsibilities
Coordinating and arranging activities according to the General Manager’s office directives.
Appraising GM for the day to day activities of the section.
Arranging appointments and meetings for the GM, recording the same and ensuring the GM has the appropriate documentation for each meeting.
Attending meetings such as Director’s Meeting, Executive Committee Meeting and others as directed by the GM.
Taking minutes of attended meetings, accurately transcribe and circulate to appropriate personnel.
Preparing replies to routine correspondence for GM’s signature.
Taking dictation of correspondence as required.
Maintaining filing and trace system.
Answering all incoming calls for the GM and either transferring, redirecting or taking a message.
Maintaining the strictest confidentiality at all times on all matters.
Daily maintaining and keeping the track of attendance and leave record of all the Directors reporting to GM.
Understanding the responsibilities of other sections & departments and co-operating with them according to the requirements.
Designing and formatting the presentation as per the requirements
Making travel arrangements for the GM.
Hyatt Regency, New Delhi
Catering Sales Manager
September 2011 - March 2012
Job responsibilities
To establish guest service standards for the various types of functions, which meet the needs of the target market & which are in the line with the operating concept of the department.
Generate all the related from the Software such as Function of the Day, Monthly Revenue Report, Weekly Forecast, and Revenue pick up report, Monthly Budget Targets and Sales call.
Responsible to prepare sales contracts for the clients, & recommend the appropriate services by gathering clear requirements of their needs. As a sales resource I would proactively monitor the customer’s needs and provide them with valuable inputs to solve their issues/problems and give them all the attention they deserved.
To network and maintain excellent relationship with top conference accounts.
Actively involved in coordinating the operations of the conference. Management & Social Functions.
The Leela Kempinski, Gurgaon
Banquet Sale Executive
November 2008 - May 2010
Job responsibilities
Responsible to prepare sales contracts for the clients, & recommend the appropriate services by gathering clear requirements of their needs. As a sales resource I would proactively monitor the customer’s needs and provide them with valuable inputs to solve their issues/problems and give them all the attention they deserved.
To network and maintain excellent relationship with top conference accounts.
Actively involved in coordinating the operations of the conference. Management & Social Functions.
Responsible for Corporate business & social business for hotel.
To target key competition accounts for acquisition. Intercontinental The Grand, New Delhi
Banquet Sales Executive
November 2007 - October 2008
Job responsibilities
Responsible for operational aspect of the Banquet Sales Department
Assisting the clients in organizing conferences, Formal/ Informal Luncheons, Cocktail Dinners, wedding functions, dealers meet, fashion shows, and product launch. InterContinental The Grand New Delhi
Executive Secretary – Director Food & Beverage
November 2002 - November 2007
Job responsibilities
To maintain files.
To make a report on Guest Comments.
Collect feedback and communicate the same to the relevant departments.
To handle incoming & outgoing calls.
To make presentations for the meeting.
To make a comparison report of other hotels.
EDUCATION
Diploma in Office Management from Y.M.C.A. New Delhi in the year 2002 Graduate from Delhi University in the year 2001.
Pursuing Distance MBA in Financial Management & Human Resource Management from Swami Vivekanand Subharti University
PERSONAL PROFILE:
Father’s Name Mr. J.S. Mital
Date of Birth 25th September, 1980
Marital Status Married
Language Known English, Hindi
Interests Music, Cultural Activities.
New Delhi (Divya Thankappan)