Bhavna Gupta

Y **, Regency Park II Email: ac7pmf@r.postjobfree.com

Gurgaon, Haryana Mobile: +91.9810103554

To pursue a challenging career that offers immense learning opportunities so as to ensure professional growth through achievement of organizational objectives.

WORK EXPERIENCE

MINT – HINDUSTAN TIMES May 09 – June 18

Administration and Secretarial profile

Liaising

Responsible for all second level liaising with departmental heads, business associates and service partners in India and abroad & regular coordination with them for various official matters.

Responsible for maintaining email contact with key industry leaders for arranging interviews and articles

Regular co-ordination with members of the Leadership Team & Chairman’s office.

Inter/Intra Office Co-ordination

Ensuring inter office co-ordination between various domains and co-ordination with external agencies, news services.

Scheduling appointments to ensure that commitments are maintained.

Update Editor of important happenings in various domains in his absence.

Ensuring that all the groups possess information vital to their function wherever they are located.

General

Supporting Editor in effectively managing his workload by providing professional, efficient and confidential secretarial & administrative related support services.

Independent Correspondence, Managing the Editor’s email in accordance to his preference.

Dealing courteously & diplomatically with all levels of contacts within the company, customers, visitors & external organisations in a multi-country/culture business environment.

Planning & prioritizing the evolving workload for Editor’s office ensuring that optimal progress is maintained with both short term & long term essential responsibilities

Organizing the Editor’s agenda by proposing & scheduling meetings in the most effective way to support him in the achievement of his objectives.

Arranging senior level delegate meetings, and meetings with senior journalists and editors from the world wide media.

Collating monthly data on reader feedback and presenting the analysis to CEO’s office.

Preparing and circulating news competition data on a daily basis.

Based on initial briefing, planning ahead & developing a cohesive travel itinerary ensuring that all required factors are incorporated. Handling all inbound and outbound travel & tour arrangements and hotel bookings.

Preparing and tracking all expense and reimbursement reports for ME.

Supporting the newsroom consisting of 141 editors/reporters/designers/copydesk for their various administrative needs.

Maintaining all confidential records, contact database containing all relevant data, with complete information.

Maintaining the integrated mailbox of Mint, to ensure that feedback/views/errors etc. reach the appropriate people and are actioned/responded to as required.

Worked with SAMSUNG INDIA ELECTRONICS PVT. LTD August 08 – April 09

Senior Executive – (Director – Samsung Mobiles)

Negotiate and manage contracts for office supplies such as stationary, pantry supplies, office equipment, IT supplies etc.

Negotiate and manage contracts for office services such as equipment rental, car rental, catering, maintenance services etc.

Making various kinds of sales reports and presentations.

Make travel arrangements for Delhi staff, field staff and visitors. Assist visitors to India.

Negotiate competitive rates with hotel and car rentals

Manage the office filing, archiving and storage

Supervise the work duties and performance of junior office staff

Review and screen internal and external correspondence and telephone calls

Assist with diary management, scheduling appointments and efficient organization of day to day activities for Director and other senior expatriate staff

Prepare internal and external correspondence using WORD, EXCEL software

Assist with the preparation of presentations using PowerPoint software

Manage scanning, faxing, filing and retrieving of documents

Maintain a contact database

Organize meetings and functions

Contact and liaise with external organizations on behalf of Director when required

Establishing & maintaining constructive and co-operative working relationships with other staff members.

Serve as a Link between Mgt. & and other team members by handling questions, day to day issues, helping resolve work-related problems.

Worked with HYATT REGENCY June 07 – Aug 08 June 07 – July 08

(Executive Secretary – Resident Manager and Director of Rooms)

Interaction and coordination with various departments of rooms division.

Handling the Departmental / Functional Reports & Monthly Reports, Hystar Nominations

Working on MS-Word, MS-Excel, MS-Power point, Outlook Express

Making the VIP cards for the VIP guests.

Making presentations, budgetary reports, checking the Profit and loss statement.

Working in coordination with rooms division and contribution to sub departments of rooms division such as spa, fitness center, front office, housekeeping, telephones, business center, club floors etc.

Maintaining the attendance records of the entire department and feeding it in the attendance system.

Arrange and schedule meetings

Preparing minutes of the meeting

Drafting letters, replying to guest comment cards

Making reservations and coordination with travel agents as well.

Various hotel and conference bookings

Proper maintenance of the filling system

Working with coordination with other departments of the hotel such as Human Resources, Food & Beverage, Engineering, Finance, and Sales & Marketing.

BRITISH HIGH COMMISSION, New Delhi - ON CONTRACT May 06 – Oct 06

(Entry Clearance Assistant – VISA SECTION, APPEALS UNIT)

Preparing and updating statistics of listing and collation on a daily basis.

Maintaining files in appeals section and making sure that every file goes through proper movement.

Sending Any Day Letters to all the appeal allowed applicants.

Sending appeals acknowledgement to applicants and dealing with correspondence related to the section.

Dispatching of appeal cases to Asylum Immigration Tribunal in UK.

Worked with INDIA HABITAT CENTRE, New Delhi Jan 04 May 06

(Senior Secretary – Director Food & Beverage)

Organizing meetings, Fixing up appointments, General Correspondence, Making travel Arrangements Liaison with customers & guests, keeping and maintaining accounts / confidential records, sending and receiving of E-Mails, Coordination with all the departments and giving every possible support to follow-up the routine along with administration.

Bookings for Business Rooms, Conference Rooms and to maintain Function Prospectus, making of Tent Cards, Name Tags and Signage.

Assisting the team in designing power point presentation material, service procurement, etc.

Handled the Business Center also at Indian Habitat Center.

Completed 4 months training at GRAND HOTEL, New Delhi, India

EDUCATION

X th Pass in 1999, C.B.S.E Board, XIIth Pass in 2001, C.B.S.E Board.

Discipline : MBA (HR)

College : Amity School of Distance Learning, Noida, UP.

University : Uttar Pradesh University,

Discipline : B.Com (Pass).

College : Aurbindo College, Malviya Nagar, New Delhi.

University : Delhi University, Delhi.

PROFESSIONAL COURSE

Discipline : Diploma in Secretarial Practice & Office Management

College : YWCA, Connaught Place, New Delhi.

COURSE CONTENTS

Office Procedures & Management, Business Correspondence, Business English & General Awareness.

Stenography : Typing Applied & Speed Practice Shorthand.

Office Procedures & Routines practices

PERSONAL DETAILS

Date of Birth : 11th January, 1984.

Marital Status : Married.

Gender : Female.

Nationality : Indian.

Languages Known : English & Hindi.

SKILLS

Passion to work hard and dedication to complete the given task.

Excellent under pressure and when facing deadlines.

Strong work ethics, excellent customer service, highly flexible and positive attitude.

Experience and ability in integrating with a wide range of people

Productive either independently or within a team, Great aptitude to grasp new concepts quickly

BHAVNA GUPTA

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