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Assistant Administrative

Boston, Massachusetts, United States
November 15, 2018

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**/**** - ******* *** ****** for People with Developmental Disabilities W Seneca NY

Sr. Administrative Assistant (Internal Affairs)

●Support/interact with lead investigator and four (4) field investigators performing 100% administrative tasks on cases directed to NYS Investigation Internal Affairs Dept. and

●Assist 80% with new and existing cases; which consist of updating information, 30% retrieving/uploading data to generate varied reports, scanning and closing files.

10/2015 - 10/2017 PUSHBuffalo Organization Buffalo NY

Executive Compliance Contract Assistant to Director of Finance

●Perform 100% administrative duties for executive management. Responsibilities include screening calls; managing director's calendar, making travel, meeting/event arrangements, case management on files' update, create filing structure of financial contracts, agreements, insurance policies of properties, grants and related material with vendors,

●Review/ monitor 100% of contracts, agreements, ensure compliance of state applicable rules and regulations. Research 60% and prepare reports as needed. Stay abreast on new trends/innovations in the field of contracts, compliance and logistics with regard to transportation and

●Ability to work well with all levels of internal management and staff as well as outside clients, on-boarded three (3) vendors.

08/2015 - 10/2015 CWA (Communications Workers of America) District 1 Buffalo NY

Executive Administrative Assistant

●Generate 100% correspondence, grievances, agreements, contracts, assist CWA representatives with setting up files for arbitration hearings, process NLRB forms related to charges against employers, filing and scanning documents,

●Process 100% petitions pertaining to new bargaining platforms utilizing CWA's in-house software and

●Answer, respond and route phone calls pertaining to union matters.

01/2015 - 05/2015 University @ Buffalo School of Medicine Buffalo NY

Certified Practice Facilitator (Student)

●Completed a semester at the University at Buffalo and certified as a Practice Facilitator studying the utilization of various model of tools in facilitating a private practice or hospital-based facility by implementing quality improvement in patient care as well as the collaboration of the EMR tool in compliance of the HIPAA law,

Compliance Dept, Risk Management's regulation and standard of the healthcare organization. Updated/created registries within the EHR/EMR database.

08/2014 - 11/2014 Norstar Development Co. Buffalo NY

Executive Assistant

●Collaborated 100% with program director and four (4) project managers with managing the day-to-day operations of providing administrative tasks, scheduling appointments, coordinated logistics meetings, drafted correspondence, preparation of bids, proposals/specifications and

●Interacted 60% with vendors for supplies needed or required for engineers and project managers.

05/2012 - 05/2014 Bank of America W. Seneca NY

Legal Process Support Specialist

●Worked assigned pipeline on a daily basis; which consist of 20-25 accounts to distinguish the process of the account based on the program & borrower's circumstances,

●Processed delinquent loans in default and/or in some cases bankruptcy in compliance to Bank of America's policies and all financial regulations related to loss mitigation and communicated with the legal department,

●Verified documents and statements by borrowers to resolve mortgage obligations,

●Reviewed legal mortgage documents before borrowers’ closing as well as underwritten loans for approval within the guidelines of the financial institute,

●Screened 100% AML platforms and reviewed borrowers’ financial transactions and

●Monitored KYC 100% to centralized client’s onboarding and performed due diligence data to address regulations, guidelines and customers’ requirements.

10/2011 - 01/2012 State of New York Office of Attorney General Buffalo NY

Legal Secretary

●Supported Deputy Attorney General and two (2) Attorney Generals drafting legal documents, correspondence for State Litigation, EBT depositions and updated/maintained attorneys' calendars,

●Daily updates 100% on documents/case management of files and e-filing in compliance with the federal court system,

●Utilized in-house software program SilverCase 100% to obtain complex facts, files, other pertinent information of cases, related records, scheduled appointments, court appearances and travel vouchers.

11/2006 - 09/2011 Petrone & Petrone, P.C.; Watson, Bennett et al.; Brown & Kelly, LLP Buffalo NY

Legal Contractual Experience: Legal Assistant (Insurance litigation)

●Proven ability in process of litigation preparation 100% defense for insurance companies

●Collaborated 80% with Legal Nurse Consultant for litigation purposes to obtain pertinent information from medical records to identify the medical standard of care involved,

●Assisted 100% partners and associate attorneys with dictation/drafting of legal instruments, transcribing medical records for litigation purposes, EBT/depositions for litigation defense for insurance companies, billing & 7% case management of files.


University @ Buffalo School of Medicine - Buffalo NY - Certified Practice Facilitator

Kaplan University - Orlando FL - Bachelors of Science, Paralegal Studies, In Progress

ECC North Campus - Williamsville NY - Associates Degree, Computer Information Systems: CIS


●Experienced and skilled as a legal assistant, legal mortgage specialist, KYC analyst, legal dictation/transcription, data analyst, title & appraisal reviewer, real estate transcriptionist, medical transcription, OT/PT medical office manager, OB/GYN medical secretary, certified practice facilitator and labor assistant office manager. Proficient with Microsoft suite including Excel and Outlook, typing (65-70 wpm), varied legal instruments, technical typing (i.e.) proposals, bids, specifications), RFD's, contracts and logistics transportation matters.

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